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Residential Program Manager Jobs in Westminster, MD

Anchor Home, Inc.

DDA Program Manager

Timonium, MD · On-site

$60K - $66K/yr

Our programs include Residential Services, Community Development Services, and Personal Support. At ... Overview The Program Manager is responsible for ensuring the effective daily operations, quality ...

Anchor Home, Inc.

Program Manager

Timonium, MD · On-site

Our programs include Residential Services, Community Development Services, and Personal Support. At ... Overview The Program Manager is responsible for ensuring the effective daily operations, quality ...

Csgonline

Residential Supervisor

Hanover, PA

$22.50/hr

The Residential Supervisor is responsible for the daily operation of a community or long term ... Participates in and supervises the program staff in the implementation of behavioral management and ...

Anchor Home, Inc.

DDA Program Director

Timonium, MD · On-site

Program Operations, People Management & Service Excellence * Oversee daily operations and performance across all programs (Residential, Day, Personal Supports, etc.). * Monitor and drive key program ...

Anchor Home

DDA Program Director

Timonium, MD · On-site

$70 - $90/hr

Program Operations, People Management & Service Excellence * Oversee daily operations and performance across all programs (Residential, Day, Personal Supports, etc.). * Monitor and drive key program ...

WINDSOR WOODS

DDA Program Manager

Pikesville, MD · On-site

$60K - $70K/yr

... residential, day, employment, and community support programs. * Ensure services are provided ... Manage staffing schedules and coverage. 4. Regulatory Compliance- Ensure compliance with:

WINDSOR WOODS

DDA Program Manager

Pikesville, MD · On-site

$60K - $70K/yr

... residential, day, employment, and community support programs. * Ensure services are provided ... Manage staffing schedules and coverage. 4. Regulatory Compliance- Ensure compliance with:

WINDSOR WOODS

DDA Program Manager

Pikesville, MD · On-site

$60K - $70K/yr

... residential, day, employment, and community support programs. * Ensure services are provided ... Manage staffing schedules and coverage. 4. Regulatory Compliance- Ensure compliance with:

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Residential Program Manager information

See Westminster, MD salary details

$34.1K

$66.1K

$110K

How much do residential program manager jobs pay per year?

As of Aug 28, 2026, the average yearly pay for residential program manager in Westminster, MD is $66,074.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,100.00 and $66,300.00 per year, depending on experience, location, and employer.

What does a residential program manager do?

A Residential Program Manager oversees the daily operations of residential facilities, such as group homes or assisted living centers, ensuring that residents receive appropriate care and support. They supervise staff, develop and implement program policies, manage budgets, and ensure compliance with regulations. Residential Program Managers also work closely with residents and their families to address concerns and promote a safe, supportive environment.

What does a residential program manager do?

A residential program manager is responsible for the oversight of a residential services program. In this role, your responsibilities are to manage the execution of the program, hire and supervise the employees for the program, and ensure that the treatment of the members of the program is excellent. Additionally, your duties may require you to evaluate and review the plan and employees and recommend ways to improve employee services or the program in general. You coordinate the development and implementation of the program, manage the responsibilities of the employees, and monitor program participant reactions and outlook.

What are the key skills and qualifications needed to thrive as a residential program manager, and why are they important?

To thrive as a Residential Program Manager, you need a background in social services or related fields, experience in program management, and often a relevant degree such as social work or psychology. Familiarity with case management software, regulatory compliance systems, and incident reporting tools is typically required. Strong leadership, conflict resolution, and communication skills help foster a positive environment for both staff and residents. These skills and qualities are crucial for ensuring effective program delivery, regulatory adherence, and the well-being of residents in residential settings.

What are some common challenges faced by residential program managers, and how can they be addressed?

Residential Program Managers often navigate challenges such as balancing administrative duties with direct support to residents, managing diverse staff teams, and ensuring compliance with regulatory standards. Effective communication, strong organizational skills, and ongoing staff training are key to overcoming these obstacles. Building a supportive team culture and staying current on industry best practices can also help foster a positive environment for both residents and staff.

What is the difference between Residential Program Manager vs Case Manager?

AspectResidential Program ManagerCase Manager
CredentialsRelevant certifications (e.g., CPR, first aid), sometimes a degree in social work or related fieldSimilar certifications, often with a degree in social work, counseling, or related fields
Work EnvironmentOversees residential facilities, manages staff, and ensures program complianceWorks directly with clients to coordinate services and support
Employer & Industry UsageUsed in residential treatment centers, group homes, and community programsCommon in healthcare, social services, and community agencies

While both roles focus on supporting individuals in care settings, the Residential Program Manager oversees the entire residential program and staff, ensuring operational success. The Case Manager works directly with clients to coordinate services and support their individual needs.

What is the average salary for a residential program manager?

The average salary for a residential program manager typically ranges from $45,000 to $70,000 per year, depending on experience, location, and the size of the organization. Salaries may also include benefits such as health insurance and paid time off, and the role often requires strong leadership and case management skills.
More about Residential Program Manager jobs

What are the most commonly searched types of Residential Program jobs in Westminster, MD?

The most popular types of Residential Program jobs in Westminster, MD are:

What job categories do people searching Residential Program Manager jobs in Westminster, MD look for?

The top searched job categories for Residential Program Manager jobs in Westminster, MD are:

What cities near Westminster, MD are hiring for Residential Program Manager jobs?

Cities near Westminster, MD with the most Residential Program Manager job openings:

Residential Program Manager jobs near you
Infographic showing various Residential Program Manager job openings in Westminster, MD as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $66,074 per year, or $31.8 per hour.

DDA Program Manager

Anchor Home, Inc.

Timonium, MD • On-site

$60K - $66K/yr

Full-time

Re-posted 11 days ago

Job description

Anchor Home is a dynamic, fast-growing human services organization in Baltimore County, Maryland, dedicated to delivering best-in-class services and experiences to individuals with intellectual and developmental disabilities. Anchor Home prides itself on providing exceptional person-centered services designed around the people we serve. Our programs include Residential Services, Community Development Services, and Personal Support.
At Anchor Home, we champion diversity and innovation. We are professionals from various backgrounds, experiences, cultures, and walks of life, coming together to make a difference in the lives of the people we serve.
Overview
The Program Manager is responsible for ensuring the effective daily operations, quality, and compliance of Anchor Home's residential, day, and personal supports programs. This leader oversees multiple program sites and provides direct supervision to House Managers, supervisors, and program staff, ensuring high standards of care, safety, and accountability.
Reporting to the Program Director, the Program Manager plays a key role in strengthening program consistency, improving operational efficiency, and supporting the overall success of Anchor Home's mission to deliver person-centered services.
The Program Manager plays a key role in staff supervision, program coordination, and ensuring individuals receive top-tier support to thrive in their daily lives and community
Key Responsibilities
Program Operations & Quality
  • Oversee daily operations across all the programs, ensuring compliance with licensing, health, and safety standards.
  • Manage staffing levels, schedules, and attendance to ensure sufficient coverage and adherence to PCP requirements.
  • Conduct regular scheduled and unscheduled site visits to assess program quality, documentation, and environmental conditions.
  • Partner with the Program Director to address deficiencies and maintain audit readiness.
  • Identify operational gaps and implement process improvements to enhance service delivery and efficiency.
  • 24/7 on-call coverage for assigned homes.

Leadership, Training & Staff Development
  • Provide training on essential daily living tasks, including cleaning, cooking from established meal plans, feeding, administering medications, and maintaining personal hygiene.
  • Supervise and coach House Managers to ensure effective leadership, communication, and team performance.
  • Lead regular program meetings to align staff on goals, updates, and expectations.
  • Promote a culture of accountability, respect, and collaboration throughout all program teams.
  • Manage team performance through communication, coaching, mentoring, performance evaluations, staff meetings, and employee recognition.

Client Care & Support
  • Ensure services are person-centered, goal-oriented, and aligned with individual support plans.
  • Monitor the health and medical needs of individuals, promptly reporting any concerns, and ensure the timely completion of all medical appointments and necessary documentation.
  • Work collaboratively with nursing and external case management teams to ensure holistic, coordinated care.
  • Monitor and assist with the finances of individuals, ensuring purchases are pre-approved, documented, and accounted for.
  • Maintain open communication and manage relationships with families, guardians, and external stakeholders to ensure satisfaction and continuity of services.
  • Develop and implement activity programs, including the Meaningful Day curriculum

Administrative & Compliance Oversight
  • Review and approve program documentation, incident reports, and attendance records.
  • Ensure compliance with regulations and all internal policies and procedures.
  • Ensure accurate and timely completion of all documentation, including billable records
  • Participate in inspections, audits, and investigations, ensuring timely resolution of any findings.
  • Assist in managing budgets related to staffing, supplies, and maintenance needs.

Qualifications
  • Bachelor's degree in Human Services, Business Administration, or related field (Preferred).
  • Minimum of 5 years of experience in residential or human services program management.
  • Strong understanding of DDA and COMAR regulations and compliance requirements.
  • Demonstrated success managing multiple program locations and staff teams.
  • Excellent leadership, communication, and problem-solving skills.
  • Valid driver's license, reliable transportation, and ability to travel between program sites as needed.

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