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Residential Program Manager Jobs in Dover, NH (NOW HIRING)

Campus Lead, Residential Treatment

Milton, NH ยท On-site

$16 - $21.25/hr

Job Summary Reports to the Program Director, works collaboratively with Program Managers, Dorm ... Experience working in management or supervisory level role in a residential facility. * Education ...

Assistant Residential Manager

Merrimac, MA ยท On-site

$23.43 - $24.03/hr

The Assistant Residential Manager 2 will assist with oversight of the daily operation of a ... Individuals in Level 2 programs may require moderate physical assistance or accommodation.

... program manager/administrator. โ€ข Creates an environment, including individual's room and common area, that is safe, clean, welcoming, and respectful to individuals, families, neighbors. Ensures ...

Case Manager

Haverhill, MA ยท On-site

$21.50/hr

NFI Massachusetts Inc, a non-profit human services agency, is currently seeking two (2) Case Managers for its DDS Residential programs specializing in adults with Acquired Brain Injuries (ABI ...

Case Manager

Haverhill, MA ยท On-site

$21.50/hr

NFI Massachusetts Inc, a non-profit human services agency, is currently seeking two (2) Case Managers for its DDS Residential programs specializing in adults with Acquired Brain Injuries (ABI ...

Residential Supervisor

Milton, NH ยท On-site

$63K - $68K/yr

... program for US Veterans. With over 15 unique locations, we manage and support 500+ dedicated ... Position Summary The Residential Supervisor is responsible for the day-to-day oversight of an ...

Substance Use Disorder Counselor

Dover, NH ยท On-site

$22.75 - $30.75/hr

... manage clinical decisions. This position will collaborate with organizations and service providers while also assisting in the day-to-day aspects of the Turning Point Residential Program. What we're ...

Substance Use Disorder Counselor

Dover, NH ยท On-site

$22.75 - $30.75/hr

... manage clinical decisions. This position will collaborate with organizations and service providers while also assisting in the day-to-day aspects of the Turning Point Residential Program. What we're ...

Works with Program administrator on dorm shift coverage and communicates call outs to team members ... Crisis management and de-escalation * Team leadership and staff development * Regulatory compliance ...

Substance Use Disorder Counselor

Dover, NH

$22.75 - $30.75/hr

... manage clinical decisions. This position will collaborate with organizations and service providers while also assisting in the day-to-day aspects of the Turning Point Residential Program. What we're ...

Showing results 21-40

Residential Program Manager information

See Dover, NH salary details

$36.3K

$70.2K

$116.9K

How much do residential program manager jobs pay per year?

As of Sep 4, 2026, the average yearly pay for residential program manager in Dover, NH is $70,210.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,800.00 and $70,500.00 per year, depending on experience, location, and employer.

What does a residential program manager do?

A Residential Program Manager oversees the daily operations of residential facilities, such as group homes or assisted living centers, ensuring that residents receive appropriate care and support. They supervise staff, develop and implement program policies, manage budgets, and ensure compliance with regulations. Residential Program Managers also work closely with residents and their families to address concerns and promote a safe, supportive environment.

What does a residential program manager do?

A residential program manager is responsible for the oversight of a residential services program. In this role, your responsibilities are to manage the execution of the program, hire and supervise the employees for the program, and ensure that the treatment of the members of the program is excellent. Additionally, your duties may require you to evaluate and review the plan and employees and recommend ways to improve employee services or the program in general. You coordinate the development and implementation of the program, manage the responsibilities of the employees, and monitor program participant reactions and outlook.

What are the key skills and qualifications needed to thrive as a residential program manager, and why are they important?

To thrive as a Residential Program Manager, you need a background in social services or related fields, experience in program management, and often a relevant degree such as social work or psychology. Familiarity with case management software, regulatory compliance systems, and incident reporting tools is typically required. Strong leadership, conflict resolution, and communication skills help foster a positive environment for both staff and residents. These skills and qualities are crucial for ensuring effective program delivery, regulatory adherence, and the well-being of residents in residential settings.

What are some common challenges faced by residential program managers, and how can they be addressed?

Residential Program Managers often navigate challenges such as balancing administrative duties with direct support to residents, managing diverse staff teams, and ensuring compliance with regulatory standards. Effective communication, strong organizational skills, and ongoing staff training are key to overcoming these obstacles. Building a supportive team culture and staying current on industry best practices can also help foster a positive environment for both residents and staff.

What is the difference between Residential Program Manager vs Case Manager?

AspectResidential Program ManagerCase Manager
CredentialsRelevant certifications (e.g., CPR, first aid), sometimes a degree in social work or related fieldSimilar certifications, often with a degree in social work, counseling, or related fields
Work EnvironmentOversees residential facilities, manages staff, and ensures program complianceWorks directly with clients to coordinate services and support
Employer & Industry UsageUsed in residential treatment centers, group homes, and community programsCommon in healthcare, social services, and community agencies

While both roles focus on supporting individuals in care settings, the Residential Program Manager oversees the entire residential program and staff, ensuring operational success. The Case Manager works directly with clients to coordinate services and support their individual needs.

What is the average salary for a residential program manager?

The average salary for a residential program manager typically ranges from $45,000 to $70,000 per year, depending on experience, location, and the size of the organization. Salaries may also include benefits such as health insurance and paid time off, and the role often requires strong leadership and case management skills.

What job categories do people searching Residential Program Manager jobs in Dover, NH look for?

The top searched job categories for Residential Program Manager jobs in Dover, NH are:

What cities near Dover, NH are hiring for Residential Program Manager jobs?

Cities near Dover, NH with the most Residential Program Manager job openings:

Infographic showing various Residential Program Manager job openings in Dover, NH as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 1% Temporary, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $70,210 per year, or $33.8 per hour.

Campus Lead, Residential Treatment

The Ridge RTC

Milton, NH โ€ข On-site

$16 - $21.25/hr

Full-time

Re-posted 10 days ago


Key responsibilities

  • Support program operations by providing on-the-floor supervision, coaching, and oversight of staff and ensuring adherence to emergency procedures and safety protocols.

  • Respond to critical events, client crises, and staff requests for support in a timely manner, and complete all incident reports and communication within specified timeframes.

  • Collaborate with clinical and training teams to support assessments, de-escalation, onboarding, and training of staff, while managing documentation and ensuring proper staffing ratios.


Job description

Job Summary

Reports to the Program Director, works collaboratively with Program Managers, Dorm Leads, Clinical Assistants, Training Supervisor, Human Resources, Intake/Discharge Team, Nursing, Facilities, and Clinical team to support optimal program operations.ย 

Responsibilities
  • Strategically utilizes staff throughout the facility based on their strengths and needs.ย ย 
  • Provides on-the-floor training and supervision for staff.ย 
  • Maintains contact with all pods throughout shift and responds to requests for support.ย ย 
  • Communicates all staff concerns to program management teamย ย 
  • Demonstrates alignment with Ridge NH leadership team and models professionalismย 
  • Operates as a "culture keeper", providing coaching and development to staff regarding professional conduct as a team.ย ย 
  • Responds to critical events, client crises, and requests for support in a timely manner.
  • Models CPI aligned de-escalation strategies
  • Completes all critical incident reports in 24 hours
  • Provides communication to external stakeholders on critical events within 24 hours.
  • Identifies and provides solutions to teams managing recurring incidents and elevates any continued concerns to program management.
  • Ensures adherence to emergency operating procedures ย 
  • Ensures that the facility remains in ratio (1:4) and that staff scheduled on shift are supported.
  • Conducts searches for all dorms randomly and as needed for safety risks.
  • Assigns staff and provides coaching and oversight on 1:1 supervision and documentation.
  • Provides on the floor coaching regarding head counts, environment scanning, and zoning.
  • Is present during all times of transition.
  • Manages accuracy of all spreadsheets (dorm chart), as well as the EHR for occupancy.
  • Collaborates with clinical team to support assessments and de-escalation. ย 
  • Provides real time direction and feedback to staff regarding the relational model of care, client safety and interventions to support optimal outcomes.ย 
  • Collaborates with Training supervisor to support onboarding and training for new hires.ย 
  • Communicates all areas where further training is required to program managementย 
  • Elevates employee concerns to human resources and program management team
  • Provides real time direction and feedback to staff regarding the relational model of care, client safety and interventions to support optimal outcomes.ย 
  • Collaborates with Training supervisor to support onboarding and training for new hires.ย 
  • Communicates all areas where further training is required to program managementย 
  • Elevates employee concerns to human resources and program management team
  • Provides real time direction and feedback to staff regarding the relational model of care, client safety and interventions to support optimal outcomes.ย 
  • Collaborates with Training supervisor to support onboarding and training for new hires.ย 
  • Communicates all areas where further training is required to program managementย 
  • Elevates employee concerns to human resources and program management team
  • ย 
  • ย 
Qualifications
  • High school diploma or equivalent.
  • Bachelor's degree preferred.
  • Experience working with individuals with mental health diagnoses.
  • Experience working in management or supervisory level role in a residential facility.
  • Education, training, or work/volunteer experience with adolescents.
  • Valid driver's license with clean driving records and current auto insurance.
  • Valid driver's license with clean driving records and current auto insurance.
  • Current CPI certification or applicable crisis training and/or education.
  • Water Safety certification.