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Residential Program Manager Jobs in Massachusetts

Vinfen

Residential Program Director

Canton, MA

$58K/yr

... residential programs and provide leadership and consultation to staff on implementing Individual ... Strong time management, organizational and writing skills. * All applicants must be at least 21 ...

Melmark

Lead Adult Residential Program Staff

Andover, MA · On-site

$22 - $28/hr

The Adult Lead Residential Program Staff acts as an assistant administrative representative for the Adult residential program and is responsible for managing the operations of the home. They ensures ...

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Residential Program Manager information

See Massachusetts salary details

$38.8K

$75.1K

$125K

How much do residential program manager jobs pay per year?

As of Sep 8, 2026, the average yearly pay for residential program manager in Massachusetts is $75,092.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,300.00 and $75,400.00 per year, depending on experience, location, and employer.

What does a residential program manager do?

A Residential Program Manager oversees the daily operations of residential facilities, such as group homes or assisted living centers, ensuring that residents receive appropriate care and support. They supervise staff, develop and implement program policies, manage budgets, and ensure compliance with regulations. Residential Program Managers also work closely with residents and their families to address concerns and promote a safe, supportive environment.

What does a residential program manager do?

A residential program manager is responsible for the oversight of a residential services program. In this role, your responsibilities are to manage the execution of the program, hire and supervise the employees for the program, and ensure that the treatment of the members of the program is excellent. Additionally, your duties may require you to evaluate and review the plan and employees and recommend ways to improve employee services or the program in general. You coordinate the development and implementation of the program, manage the responsibilities of the employees, and monitor program participant reactions and outlook.

What are the key skills and qualifications needed to thrive as a residential program manager, and why are they important?

To thrive as a Residential Program Manager, you need a background in social services or related fields, experience in program management, and often a relevant degree such as social work or psychology. Familiarity with case management software, regulatory compliance systems, and incident reporting tools is typically required. Strong leadership, conflict resolution, and communication skills help foster a positive environment for both staff and residents. These skills and qualities are crucial for ensuring effective program delivery, regulatory adherence, and the well-being of residents in residential settings.

What are some common challenges faced by residential program managers, and how can they be addressed?

Residential Program Managers often navigate challenges such as balancing administrative duties with direct support to residents, managing diverse staff teams, and ensuring compliance with regulatory standards. Effective communication, strong organizational skills, and ongoing staff training are key to overcoming these obstacles. Building a supportive team culture and staying current on industry best practices can also help foster a positive environment for both residents and staff.

What is the difference between Residential Program Manager vs Case Manager?

AspectResidential Program ManagerCase Manager
CredentialsRelevant certifications (e.g., CPR, first aid), sometimes a degree in social work or related fieldSimilar certifications, often with a degree in social work, counseling, or related fields
Work EnvironmentOversees residential facilities, manages staff, and ensures program complianceWorks directly with clients to coordinate services and support
Employer & Industry UsageUsed in residential treatment centers, group homes, and community programsCommon in healthcare, social services, and community agencies

While both roles focus on supporting individuals in care settings, the Residential Program Manager oversees the entire residential program and staff, ensuring operational success. The Case Manager works directly with clients to coordinate services and support their individual needs.

What is the average salary for a residential program manager?

The average salary for a residential program manager typically ranges from $45,000 to $70,000 per year, depending on experience, location, and the size of the organization. Salaries may also include benefits such as health insurance and paid time off, and the role often requires strong leadership and case management skills.
More about Residential Program Manager jobs

What are the most commonly searched types of Residential Program jobs in Massachusetts?

The most popular types of Residential Program jobs in Massachusetts are:

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For Residential Program Manager jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching Residential Program Manager jobs in Massachusetts look for?

The top searched job categories for Residential Program Manager jobs in Massachusetts are:

What cities in Massachusetts are hiring for Residential Program Manager jobs?

Cities in Massachusetts with the most Residential Program Manager job openings:

Residential Program Manager jobs near you
Infographic showing various Residential Program Manager job openings in Massachusetts as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 18% Part Time, 1% Temporary, 4% Contract, and 1% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $75,092 per year, or $36.1 per hour.

Residential Program Manager - Brain Injury Services

Advocates

Worcester, MA

$50K - $55K/yr

Full-time

Re-posted 15 days ago

Job description

Salary: $50,960-$55,120

Schedule: Monday through Friday 9am-5pm

The Program Manager is responsible for overseeing the administration of the assigned program by providing leadership, supervision, guidance, and clinical support.  This role actively promotes community inclusion, self-advocacy, and individual rights.

Who We Are

At Advocates, we provide comprehensive services for people facing developmental, mental health, or other life challenges. 

We’re a nonprofit, mission-driven organization with a person-centered approach, empowering the individuals we support to make choices, build independence, and live full, meaningful lives. Our work is rooted in respect, compassion, and inclusion, and we envision a world where individual differences are appreciated and celebrated.   

At Advocates, we value the ideas, experiences, and contributions of employees and are committed to fostering a supportive, welcoming culture where everyone can grow and thrive. 


High School Diploma/GED
  • Manage administrative processes and requirements in consultation with the Administrative Director and assures high quality of supports within programs.
  • Assist with the development, review, updates, revisions and enforcement of policies and procedures for the program in accordance with funding and Advocates’ regulations.
  • Supervise and evaluate assigned staff.  Ensure that staff receives appropriate certifications and training to perform duties adequately.
  • Develop and monitor scheduling of staff across the program to ensure economy and program coverage.
  • Participate in admission process of residents and develops discharge plans, to include intake, psychosocial assessments, and development of appropriate resident services.
  • Coordinate service planning and other meetings with residents, guardians and/or family members a minimum of once annually according to program funding requirements.
  • Assist individuals with obtaining all services and entitlements for which they qualify, to include, housing, inspections, insurance benefits.
  • Maintain sturdy communication and relationships with outside agencies.
  • Conduct staff meetings.
  • Interpret and monitor program budgets.

  • Bachelor’s Degree and two years of program experience, or three high school diploma and years’ related experience. Background in administrative functions including supervision of staff, hiring, terminations, staff development and evaluation.  
  • Ability to communicate effectively verbally and in writing and ability to use good judgment.
  • Must have basic computer knowledge.
  • High energy level, superior interpersonal skills and ability to function in a team atmosphere.
  • Must hold a valid driver's license, have access to an operational and insured vehicle and be willing to use it to transport clients.
  • Strongly prefer a candidate that will have a demonstrated understanding of and competence in serving culturally diverse populations.

Advocates is committed to cultivating a diverse and welcoming community where everyone feels respected and valued. Advocates fosters a culture of inclusion that celebrates and promotes diversity along multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, partnered status, age, national origin, socioeconomic status, religion, ability, culture, and experience. 

 

We are committed to providing equal employment opportunities to all applicants. If you require a reasonable accommodation during the application, interview or hiring process, please contact Human Resources.

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