Residential Program Manager Jobs in Colorado (NOW HIRING)

Stellar Care and Services is expanding! We are seeking a Residential Program Director (Case Manager) for our Denver Metro location to support our continued growth.

This posting will close to external candidates on June 30, 2026

Stellar Care is a values-driven agency committed to providing high-quality, community-based services to individuals with intellectual and developmental disabilities (IDD) throughout Colorado. Our mission is to support individual independence, dignity, and personal growth.

As a Residential Program Director, you will play a key leadership role in helping shape services that empower both the people we serve and the team members who support them. Join a company that believes in doing meaningful workand doing it well.

Come grow with us.

In order to qualifyyou must be a qualified Intellectual and Developmental Disability professional based on education, experience, and abilities. Have a Bachelors degree, or at least 5 years prior experience in developing and implementing individual programs, budget implementation, and in supervising others preferred. Must have good decision-making, excellent time management, and communication skills, and must be responsible, mature, and flexible. You must have a reliable vehicle with current insurance and registration, computer access at home, read, write, and speak English. Have no more than 2 moving violations in the past 3 years, professionally use computer programs such as Word, Excel, google suite, Etc. and be a quick learner with other applications. The position is a full time salaried position. Stellar Care offers a competitive wage and benefit commensurate with the position.

Compensation starts at $59,862.00 per year

$.52 for mileage reimbursement.

Three weeks of accrued paid vacation, holiday pay, a cell phone stipend, 401K matching (after 1 years), medical, dental, vision and life insurance.

Stellar Care

Residential Program Director

JOB DESCRIPTION

Reporting to the Director, the Program Director contributes to the Stellar Care team effort by supporting and communicating the Stellar Care and Services mission, vision, strategic plan, goals and management decisions. He/she interprets and ensures that Stellar Care policies are followed along with the rules and regulations of the State of Colorado HCPF/OCL/CDPHE.

Main Job Tasks and Responsibilities: The Program Director is responsible for coordination and management of the overall Program, typically managing a caseload of 14-18 individuals in service. The priority areas of responsibility include ensuring all aspects of the program are developed, implemented, coordinated, and monitored to the highest degree possible.

Qualifications:The Program Director must be a qualified Intellectual and Developmental Disability professional based on education, experience, and abilities. 5 years prior experience in developing and implementing individual programs, budget implementation, and in supervising others and a bachelor's degree is preferred. Must have good decision-making, time management, and communication skills, and must be responsible, mature, and flexible. May be required to lift up to 50 lbs.

Driving status: This position is designated as an unlimited driving position, defined as one that requires driving a motor vehicle as a part of his/her Stellar Care work, including vehicles owned or leased by Stellar Care, and/or to driving a vehicle in which a person served is transported. All employees in this position must have a current, valid U.S. drivers license with acceptable status, and is responsible for his/her own automobile insurance.

Hours: Salaried. Schedule must be flexible to accommodate various program, persons served, and staff needs. The Program Director may be required to be on-call (rotation), unless prior arrangements have been made for someone of comparable authority to receive emergency calls. If schedule adjustment is necessary, arrangements should be made with the Agency Director.

Responsibilities: The Program Director monitors the quality of all aspects of the program to assure that the atmosphere of the overall program is therapeutic, provides optimal growth for individuals, and preserves all individuals' dignity and self-worth. Communicates organizational standards to all staff and the community. Reviews individual and program standards and expectations, and communicates results with the Director.

Provides training for staff in individual choice, individual rights, and Stellar Care rules and guidelines. Assures all human rights guidelines are followed. Monitors expectations and attitudes of mentors and individuals; reviews quality of services and service plan outcomes, and informs staff of new expectations and changes. Provides training as needs are identified. Provides ongoing feedback and leadership; demonstrates techniques; acts as a role model. Implements MANE protocol as outlined in policy, and communicates all MANE allegations as appropriate to all outside parties. Assists any investigative agents in their reviews. Conducts routine staff meetings. Conducts unannounced monitoring visits as needed. Assures that staff can quarterly contact the program director or a designee at all times.

Trains staff and/or independent contractors including host home providers and family caregivers, regarding written reports including Daily Tracking Notes and Incident Reports. Monitors timeliness and assures reports meet due dates. Reviews service plan outcomes, giving feedback to staff. Meets with staff regularly to review the individuals progress. Assures monthly evaluations are completed with proper documentation.

Supports and guides host home providers and family caregivers in ensuring compliance.

Contacts case managers for planning, meeting coordination, and scheduling of interdisciplinary team meetings. Communicates with families/guardians on a regular basis regarding persons served needs and progress, contact information for emergencies, and health concerns. Addresses any concerns or complaints expressed by family members and guardians. Arranges for monthly contact at a minimum with individuals served, more frequent as necessity dictates. Solicits and addresses feedback/concerns of individuals served. Assesses each individual for the need of support/consultation services. Establishes initial contact and follow-up on overall services. Assures services meet team expectations and the needs of the individual served. Assures recommendations and plans are implemented or documented. Attends team meetings and actively participates as a primary, professional advocate for the individuals' best interests, choices and well-being. Communicates directly with case managers and the community in a manner that encourages the continued growth and happiness of persons served. Actively maintains ongoing contact with case managers to build working rapport, acting as primary contact. Provides assistance and direction in program issues related to persons served development. Notifies case managers regarding Allegations of Mistreatment, Abuse Neglect and Exploitation; and major changes that could impact the individual in services. Provides timely response to complaints and concerns. Keeps case managers informed of emergency situations.

Program Directors are expected to assure all staff have met Stellar Care conditions of employment and have been adequately oriented and trained to perform their jobs. Screens qualified applicants. Conducts interviews. Assures and documents three professional references per applicant. Assures new staff meet required trainings prior to working with person served including but not limited to orientation and individual specific training. Notifies potential staff member interviewed of decision. Informs human resources and Director of decisions. Assures thorough, complete and timely training to new staff. Provides organizational in-service training as needed to meet training requirements. Acts as role model to staff: gives constructive feedback, establishes development plans, and encourages career development. Monitors, coaches and documents concerns or performance problems. Observes staff, coaches and evaluates persons who may need to be placed on probation or have an extended orientation time. Notes, in written evaluations, strengths and areas for development. Submits all evaluations to Director for review and placement in the personnel file. Reviews all staff termination plans with Director.

Monitors Time Sheet reporting/attendance. Provides all information necessary to pay staff and/or independent contractors on a timely basis.

Participates in license and certification reviews and is involved through correspondence and oral communication with licensing agencies concerning requirements, recommendations, and compliance. Participates in all surveys; supports providers in making alterations necessary for compliance, and assures completion within time lines.

Required Skills/Abilities

Required Skills/Abilities

Ability to work independently and in cooperation with others.

Ability to identify problems and determine effective solutions.

Ability to apply reason and logic to identify strengths and weaknesses of possible solutions.

Ability to communicate information orally and in writing by using the English language.

Ability to listen and understand the spoken word.

Ability to determine or recognize when something is likely to go wrong.

Ability to provide advice and consultation to others.

Ability to assess and recognize own strengths and weaknesses; pursue self-development.

Ability to treat others with courtesy, sensitivity, and respect.

Ability to facilitate cooperation and to motivate team members to accomplish group goals.

Performs other related duties as assigned.

#Westminster