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Residential Account Manager Jobs (NOW HIRING)

Residential Account Manager

MD · On-site

$55K - $60K/yr

At SERVPRO Team Wall, our Residential Account Managers serve as the primary point of contact for customers throughout their restoration journey. From delivering estimates and explaining the process ...

If so, we are offering an exciting career opportunity for a Residential Account Manager Trainee at our Branch in Warminster. Start your professional Sales Career by learning our business as a Counter ...

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Residential Account Manager information

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$29.5K

$65.8K

$106K

How much do residential account manager jobs pay per year?

As of Aug 13, 2026, the average yearly pay for residential account manager in the United States is $65,816.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $78,500.00 per year, depending on experience, location, and employer.

How does a residential account manager typically collaborate with other departments to ensure client satisfaction?

Residential Account Managers regularly work alongside sales, customer service, and operations teams to address client needs and resolve issues promptly. They often coordinate with these departments to manage service delivery, handle client feedback, and develop customized solutions. Effective communication and relationship-building are essential, as Account Managers act as the main point of contact between clients and the company, ensuring that expectations are met and service standards are maintained.

What are the key skills and qualifications needed to thrive as a residential account manager?

To thrive as a Residential Account Manager, you need strong sales acumen, customer relationship management skills, and a background in business or a related field, often supported by relevant experience in property management or residential services. Familiarity with CRM software, property management systems, and Microsoft Office is typically required. Excellent communication, negotiation, and problem-solving abilities are crucial soft skills for building client trust and resolving issues efficiently. These competencies are vital to drive client satisfaction, retain business, and achieve sales targets in a competitive residential market.

What is the difference between Residential Account Manager vs Customer Service Representative?

AspectResidential Account ManagerCustomer Service Representative
CredentialsRelevant sales, account management certifications often preferredCustomer service or communication certifications optional
Work EnvironmentOffice-based, client-facing, field visitsCall centers, retail, or office settings
Employer & IndustryUtilities, telecommunications, property managementRetail, telecom, service industries
Primary FocusManaging client accounts, upselling, retentionHandling customer inquiries, resolving issues

The Residential Account Manager focuses on maintaining and growing client accounts, often involving sales and relationship management. In contrast, Customer Service Representatives primarily handle customer inquiries and support. While both roles require strong communication skills, the Account Manager typically has more responsibilities related to account growth and retention, often working in industries like utilities or property management.

What does a residential account manager do?

A Residential Account Manager is responsible for managing relationships with residential clients, often within industries like telecommunications, utilities, or home services. Their duties typically include overseeing client accounts, addressing customer inquiries or concerns, renewing contracts, and identifying opportunities to upsell or cross-sell services. They act as the main point of contact for residential customers, ensuring their needs are met and service standards are maintained. Strong communication and organizational skills are essential for success in this role.
More about Residential Account Manager jobs
What cities are hiring for Residential Account Manager jobs? Cities with the most Residential Account Manager job openings:
What are the most commonly searched types of Residential Account jobs? The most popular types of Residential Account jobs are:
What states have the most Residential Account Manager jobs? States with the most job openings for Residential Account Manager jobs include:
What job categories do people searching Residential Account Manager jobs look for? The top searched job categories for Residential Account Manager jobs are:
Infographic showing various Residential Account Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 12% Part Time, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $65,816 per year, or $31.6 per hour.

Residential Account Manager

Egan Landscape Group

Plymouth, MA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 10 days ago


Job description

Residential Account Manager


POSITION SUMMARY


Egan Landscape Group offers competitive compensation, strong benefits, ongoing training, and opportunities for growth within a values-driven organization.


The Residential Account Manager leads the design, pricing, and sales of residential planting projects, blending creativity and horticultural expertise to deliver exceptional landscapes. This role involves consulting with clients to understand their vision, creating tailored planting designs, and ensuring seamless project execution. As a key contributor to the company's growth, the Horticulture Manager builds strong client relationships, manages project lifecycles, and stays at the forefront of industry trends to provide expert guidance on plant care and sustainable practices.


ABOUT THE COMPANY


Egan Landscape Group is a Plymouth based premier landscaping company dedicated to excellence in design, maintenance, and horticulture. The company emphasizes a commitment to high-quality results, client satisfaction, and positive community impact. Guided by its RELIANT core values, Egan Landscape Group prioritizes reliability, professionalism, and sustainability in all its operations, ensuring they deliver exceptional landscaping solutions tailored to their clients' needs.


OBJECTIVES


  • Achieve or exceed monthly and annual sales targets for planting projects.
  • Create innovative and tailored planting designs that meet client preferences and site conditions.
  • Build strong client relationships by providing expert advice and maintaining regular communication throughout project lifecycles.
  • Develop accurate proposals and estimates to maintain profitability while meeting quality standards.
  • Ensure seamless transitions of sold projects to the operations team with clear designs and specifications.
  • Incorporate sustainable and eco-friendly landscaping practices into design recommendations.
  • Develop strategies to attract new clients and secure repeat business from existing ones.
  • Keep up-to-date with emerging trends, new plant varieties, and best practices in horticulture.
  • Provide training and guidance to team members on horticulture and plant care.
  • Collaborate with marketing to promote planting services and showcase successful projects.


COMPETENCIES


  • Deep knowledge of plant selection, care, and sustainable landscaping practices tailored to local conditions.
  • Ability to create innovative and visually appealing planting designs that align with client needs and preferences.
  • Strong sales and negotiation skills to close deals and meet revenue targets.
  • Exceptional interpersonal skills to build trust, maintain client satisfaction, and foster long-term relationships.
  • Proficiency in coordinating multiple projects simultaneously, ensuring timelines, budgets, and quality standards are met.
  • Clear and professional communication for client consultations, internal coordination, and proposal presentations.
  • Ability to train on computer landscape design programs with no hesitation.
  • Ability to address challenges during the design and execution phases with practical and effective solutions.
  • Strong time management and attention to detail for handling design work, sales proposals, and project tracking.
  • Ability to work effectively with operations, sales, and marketing teams to achieve shared goals and deliver exceptional results.
  • Ensures high-quality installation standards by providing clear designs, accurate specifications, and ongoing communication with field teams.
  • Monitor installation quality to ensure plant health, design accuracy, and adherence to horticultural best practices.



BENEFITS


  • Company Phone
  • Monthly Incentive Program
  • 401(k) Up to 4% Company Match
  • Health Insurance (50% Employer Contribution)
  • 100% Employer-Paid Dental, Vision, and Accident Insurance
  • Paid Vacation Time
  • Paid Sick Time
  • Life Insurance
  • Tuition Reimbursement
  • Paid Training


EDUCATION AND EXPERIENCE


  • Proven experience in landscape design and implementation.
  • Knowledge of grading, drainage, and other landscape construction practices.
  • Excellent leadership and communication skills.
  • Proficiency with computer applications and ability to feel comfortable utilizing or training on landscape design software.
  • Must be proficient with computer applications and either knowledgeable about landscape design software or willing to learn.
  • Strong problem-solving abilities and attention to detail.
  • Valid driver's license and ability to travel to job sites.


PHYSICAL REQUIREMENTS


  • Ability to walk, stand, and move around construction sites for extended periods, including uneven terrain.
  • Capability to lift and carry materials or equipment weighing up to 50 pounds as needed.
  • Comfort with activities such as climbing ladders, bending, kneeling, or crouching during site inspections.
  • Strong visual focus for reading blueprints, assessing construction details, and ensuring quality standards.
  • Ability to handle tools and equipment for occasional hands-on tasks or inspections.
  • Willingness to work outdoors in various weather conditions, including heat, cold, and rain.
  • Capacity to hear and communicate effectively in noisy construction environments.
  • Physical stamina to work long hours, especially during peak project phases.
  • Ability to respond quickly and physically to site emergencies or urgent tasks.



COMMITMENT TO DIVERSITY


As an equal opportunity employer committed to meeting the needs of a multigenerational and multicultural workforce Egan Landscaping recognizes that a diverse staff, reflective of our community, is an integral and welcome part of a successful and ethical business. We hire local talent at all levels regardless of race, color, religion, age, national origin, gender, gender identity, sexual orientation or disability, and actively foster inclusion in all forms both within our company and across interactions with clients, candidates and partners.