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Residential Account Manager Jobs (NOW HIRING)

Lowe's

Account Manager - Residential

Akron, OH

$52K - $88K/yr

Your Impact The Residential Account Manager is responsible for developing, managing and growing a portfolio of customers within a designated territory. Account Managers are responsible for achieving ...

Hawaii Gas

Residential Account Specialist (Hilo)

Hilo, HI · On-site

$58K - $73K/yr

The Residential Account Specialist markets and sells gas products and services to new and existing ... Develops and employs account management strategies and processes to maximize retention and growth ...

Lowe's

Account Manager - Residential

Chula Vista, CA

$105K/yr

Your Impact The Residential Account Manager is responsible for developing, managing and growing a portfolio of customers within a designated territory. Account Managers are responsible for achieving ...

Lowe's

Account Manager - Residential

Los Angeles, CA

$105K/yr

Your Impact The Residential Account Manager is responsible for developing, managing and growing a portfolio of customers within a designated territory. Account Managers are responsible for achieving ...

C Spire

Residential Account Executive

Tuscaloosa, AL · On-site

$95K/yr

As a Residential Account Executive, you will play a critical role in expanding C Spire's presence ... manage all details to perfection and deliver desired results. • Maximize sales opportunities ...

C Spire

Residential Account Executive

Troy, AL · On-site

$95K/yr

As a Residential Account Executive, you will play a critical role in expanding C Spire's presence ... manage all details to perfection and deliver desired results. • Maximize sales opportunities ...

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Residential Account Manager information

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$29.5K

$65.8K

$106K

How much do residential account manager jobs pay per year?

As of Jun 13, 2026, the average yearly pay for residential account manager in the United States is $65,816.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $78,500.00 per year, depending on experience, location, and employer.

How does a Residential Account Manager typically collaborate with other departments to ensure client satisfaction?

Residential Account Managers regularly work alongside sales, customer service, and operations teams to address client needs and resolve issues promptly. They often coordinate with these departments to manage service delivery, handle client feedback, and develop customized solutions. Effective communication and relationship-building are essential, as Account Managers act as the main point of contact between clients and the company, ensuring that expectations are met and service standards are maintained.

What are the key skills and qualifications needed to thrive as a Residential Account Manager, and why are they important?

To thrive as a Residential Account Manager, you need strong sales acumen, customer relationship management skills, and a background in business or a related field, often supported by relevant experience in property management or residential services. Familiarity with CRM software, property management systems, and Microsoft Office is typically required. Excellent communication, negotiation, and problem-solving abilities are crucial soft skills for building client trust and resolving issues efficiently. These competencies are vital to drive client satisfaction, retain business, and achieve sales targets in a competitive residential market.

What is the difference between Residential Account Manager vs Customer Service Representative?

AspectResidential Account ManagerCustomer Service Representative
CredentialsRelevant sales, account management certifications often preferredCustomer service or communication certifications optional
Work EnvironmentOffice-based, client-facing, field visitsCall centers, retail, or office settings
Employer & IndustryUtilities, telecommunications, property managementRetail, telecom, service industries
Primary FocusManaging client accounts, upselling, retentionHandling customer inquiries, resolving issues

The Residential Account Manager focuses on maintaining and growing client accounts, often involving sales and relationship management. In contrast, Customer Service Representatives primarily handle customer inquiries and support. While both roles require strong communication skills, the Account Manager typically has more responsibilities related to account growth and retention, often working in industries like utilities or property management.

What does a Residential Account Manager do?

A Residential Account Manager is responsible for managing relationships with residential clients, often within industries like telecommunications, utilities, or home services. Their duties typically include overseeing client accounts, addressing customer inquiries or concerns, renewing contracts, and identifying opportunities to upsell or cross-sell services. They act as the main point of contact for residential customers, ensuring their needs are met and service standards are maintained. Strong communication and organizational skills are essential for success in this role.
More about Residential Account Manager jobs
What cities are hiring for Residential Account Manager jobs? Cities with the most Residential Account Manager job openings:
What are the most commonly searched types of Residential Account jobs? The most popular types of Residential Account jobs are:
What states have the most Residential Account Manager jobs? States with the most job openings for Residential Account Manager jobs include:
What job categories do people searching Residential Account Manager jobs look for? The top searched job categories for Residential Account Manager jobs are:
Residential Account Manager jobs near you
Infographic showing various Residential Account Manager job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $65,816 per year, or $31.6 per hour.
Residential Account Manager

Residential Account Manager

South Jersey Industries, Inc.

Stewartsville, NJ • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 6 days ago

Job description

About Us
Elizabethtown Gas is a natural gas utility company that delivers safe, reliable, and affordable natural gas to over 300,000 residential, commercial, and industrial customers in Union, Middlesex, Sussex, Warren, Hunterdon, Morris, and Mercer counties. At our core, we're dedicated to being a committed community partner, delivering exceptional customer service and developing innovative clean energy solutions to meet the needs of the future.
At Elizabethtown Gas, we believe that our employees are our most valuable asset. Whether you're a seasoned operations technician or an early-career legal professional, our culture, inclusive workforce, and leadership development and training programs will provide you with the tools you need to either kickstart your career or bring it to new heights.
Position Summary
The Residential Account Manager for Elizabethtown Gas is responsible for growing residential customer conversions through proactive sales outreach, contractor engagement, and community involvement. This field-based role focuses on converting homes to natural gas and supporting customers through the conversion journey.
Essential Duties and Responsibilities:
  • Execute targeted sales strategies to convert on-main and/or off-mail prospects to natural gas service.

  • Leverage cold calling, door-to-door outreach, and neighborhood canvassing to generate leads.

  • Provide clear guidance to customers on the conversion process and expected timelines.

  • Develop partnerships with contractors and trade professionals to build a strong referral network.

  • Track all customer and sales activity using Salesforce and maintain accurate documentation.

  • Promote energy efficiency program benefits during the onboarding process.

  • Attend sales trainings, team meetings, and community engagement events.

  • Work in the field, including site visits in varying environmental conditions.

  • Meets or exceeds territory and/or customer goals.

  • Ensure excellent customer service and satisfaction by responding to customer needs, keeping customers informed and ensuring work is scheduled in an effective manner for the mutual benefit of customer and company

  • Performs other duties as assigned.

Qualifications
Qualifications and Skills:
  • Bachelor's degree with a minimum of 2 years of relevant experience; Equivalent work experience may be considered in lieu of degree.

  • Proficiency in Salesforce

  • Exceptional interpersonal, organizational, and communication skills.

  • Demonstrated ability to meet or exceed sales goals.

  • Strong initiative, problem-solving capabilities, and ability to work independently.

  • Ability to effectively sell, listen, and communicate with customers

  • Ability to provide benefits of natural gas appliances over competitive fuel appliances

  • Ability to handle multiple tasks concurrently

  • Ability to work with minimal supervision

  • Organizational skills

  • Negotiation skills

  • Proficient in use of PC and multiple mainframe and software programs, including MS Office, Excel, Word, Access and PowerPoint

  • Knowledge of city and state building and land regulations

  • Excellent interpersonal communication skills

  • Ability to read, interpret and apply engineering and architectural plans

  • Valid driver's license

Explore the Possibilities
South Jersey Industries employs a diverse range of talent - from construction contractors to environmental specialists. Regardless of the position, mentoring and networking, hands-on experience, gaining industry knowledge and the opportunity to make a meaningful impact on our business and in our communities are all exciting ways that we welcome our employees at SJI. And as a company committed to creating an engaging culture built on inclusion and diversity, you're sure to find an opportunity that makes you feel included, empowered, and ready to "bring your whole self to work" every day.
Benefits Package Overview
SJI offers a competitive and comprehensive benefits package to eligible employees.
The SJI "Total Rewards" Benefits Package include:
  • Flexible vacation, Paid Time Off, and Sick Leave package
  • Comprehensive Health, Dental, and Vision Insurance
  • Short-term and Long-term Disability Insurance
  • 401(k), with generous company match
  • Employee Resource Groups to encourage employee engagement, nurture professional development, and foster an inclusive environment.

Equal Opportunity/Affirmative Action Employer
At this time, SJI is only considering applicants authorized to work in the United States currently and in the future without the need for visa sponsorship.

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