ZipRecruiter

Log In

1

Resident Relations Jobs (NOW HIRING)

AIR Communities

Resident Relations Specialist

Denver, CO · On-site

$21 - $23/hr

We are hiring a Resident Relations Specialist to join our centralized operations support team in the Denver Tech Center, CO . This team member will be responsible for managing the resident renewal ...

AIR Communities

Resident Relations Specialist

Denver, CO · On-site

$21 - $23/hr

We are hiring a Resident Relations Specialist to join our centralized operations support team in the Denver Tech Center, CO . This team member will be responsible for managing the resident renewal ...

next page

Showing results 1-20

All JobsResident Relations Jobs

Resident Relations information

See salary details

$9

$21

$35

How much do resident relations jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for resident relations in the United States is $21.31, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $24.28 per hour, depending on experience, location, and employer.

What is the difference between Resident Relations vs Leasing Consultant?

AspectResident RelationsLeasing Consultant
CredentialsCustomer service experience, property management knowledgeSales skills, leasing certifications often preferred
Work EnvironmentResident interactions, community eventsProperty tours, leasing negotiations
Employer & IndustryProperty management companies, apartment communitiesReal estate firms, property leasing offices

Resident Relations focuses on maintaining positive relationships with current residents, handling service requests, and community engagement. Leasing Consultants primarily handle property tours, leasing inquiries, and new tenant onboarding. While both roles require customer service skills and industry knowledge, Resident Relations emphasizes ongoing resident satisfaction, whereas Leasing Consultants concentrate on attracting new tenants and lease agreements.

What are the key skills and qualifications needed to thrive as a Resident Relations professional, and why are they important?

To thrive as a Resident Relations professional, you need strong customer service skills, conflict resolution abilities, and a background in property management or hospitality, often supported by relevant certifications or experience. Familiarity with property management software, CRM systems, and communication platforms is typically required. Exceptional interpersonal skills, active listening, and problem-solving abilities help foster positive relationships with residents. These competencies are essential for ensuring resident satisfaction, resolving issues efficiently, and maintaining a harmonious living environment.

What are some common challenges faced by Resident Relations professionals and how are they typically addressed?

Resident Relations professionals often encounter challenges such as resolving resident complaints, managing expectations, and facilitating communication between residents and property management. Addressing these issues requires strong interpersonal skills, patience, and the ability to mediate conflicts diplomatically. Many organizations provide ongoing training and support, encourage regular feedback from residents, and promote a team-based approach to ensure positive resident experiences and efficient problem resolution.

What are Resident Relations?

Resident Relations refers to professionals responsible for fostering positive relationships between residents and management within apartment complexes, residential communities, or senior living facilities. Their duties often include addressing resident concerns, resolving disputes, coordinating events, and ensuring a high level of satisfaction for those living in the community. They serve as a point of contact for residents and help maintain a welcoming and supportive environment. Strong communication and problem-solving skills are essential in this role.
More about Resident Relations jobs
What cities are hiring for Resident Relations jobs? Cities with the most Resident Relations job openings:
What are the most commonly searched types of Resident Relations jobs? The most popular types of Resident Relations jobs are:
What states have the most Resident Relations jobs? States with the most job openings for Resident Relations jobs include:
What job categories do people searching Resident Relations jobs look for? The top searched job categories for Resident Relations jobs are:
Resident Relations jobs near you
Infographic showing various Resident Relations job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 78% Full Time, 20% Part Time, and 1% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $44,317 per year, or $21.3 per hour.
Resident Relations Specialist

Resident Relations Specialist

AIR Communities

Denver, CO • On-site

$21 - $23/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Job description

Company Description

Who We Are

AIR Communities, headquartered in Denver, CO, is one of the country's largest owners and operators of multifamily housing, managing high-quality properties in most major markets. At AIR, we value integrity, respect, collaboration, customer focus, and performance. These values are brought to life by our teammates, who are ultimately responsible for our success. When you join our team, you'll work alongside the most dedicated professionals in the industry and open the door to unlimited career opportunities.

Job Description

We are hiring a Resident Relations Specialist to join our centralized operations support team in the Denver Tech Center, CO. This team member will be responsible for managing the resident renewal and notice to vacate processes as well as assisting the onsite teams with additional administrative tasks revolving around current residents. 

Where You Will Work

Our corporate office is located in the Denver Tech Center. Our office spans the top two floors of the building and features expansive views of the mountains and the downtown skyline. 

AIR values relationships and the benefits from working side by side with teammates, therefore this position will be in-office 5 days a week to support central administrative operations.

What You Will Do

  • Support residents and community teams during the renewal process by generating and sending renewal offers, creating renewal lease documents, entering Notice to Vacate documents, and finalizing paperwork. 
  • Provide support to community managers by taking current resident calls and completing tasks that are delivered through centralized email boxes. 
  • Communicate with team members and residents, to ensure all post move out processes are followed correctly.
  • Provide system administration support to ensure accurate record keeping and investigate and resolve inaccuracies per Operations Manual requirements.
Qualifications
  • 1-3 years of customer service or administrative experience (retail, hospitality, etc.) 
  • Enjoys helping customers in a fast-paced environment
  • Superior attention to detail
  • Ability to quickly learn and utilize multiple software applications and data entry systems
  • Dependable and proven ability to work independently
  • Advanced written and oral communication skills
  • Intermediate to advanced skillset with Microsoft Office Suite
  • Property management experience a plus

Additional Information

What We Offer

AIR offers attractive total compensation packages designed to recognize and reward performance:

  • Expected pay rate of $21 - $23 per hour. You will be provided a pay rate that is in line with your skills and experience as they relate to the requirements of the job.
  • Paid time off including vacation, sick time, and 14 holidays.
  • Medical, dental, vision, and life insurance options, HSA/FSA plans, short and long-term disability paid by the company.
  • 25% Rent Discount at any AIR community (a rental application is required, and certain exclusions apply).
  • 401(k) plan with up to 6% employer contribution.
  • Paid parental leave of up to 16 weeks.
  • Tuition assistance program and up to 100% reimbursement for job-related certifications and licenses.
  • 15 hours of paid time annually for community service.
  • Commuter benefits and pet insurance.
  • Consumer discounts on various products and services.
  • Opportunities for ongoing professional development, leadership training, and career growth.

Application Deadline:  The initial deadline for applications is 5/8/2026. Applications submitted after this date may still be considered on a rolling basis until the position/program is filled. We encourage all interested candidates to apply as early as possible. If a final decision has not been made by the initial deadline, subsequent applications will be reviewed as they are received.

Candidates extended an offer will be required to undergo pre-employment screening that includes checking references, a four-panel drug screening that excludes marijuana testing, employment verification & criminal background check.

AIR values diversity and provides equal employment opportunities to all employees and applicants for employment. AIR prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Apply