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Resident Relations Jobs in Texas (NOW HIRING)

Resident Relations Manager About IRT Living: Monticello by the Vineyard and Kensington by the Vineyard are vibrant multi-family communities within IRT, a publicly traded Real Estate Owner and ...

Take resident work order requests and input them into the CRM Software. * Ensure completion of finalized work orders with the residents and the maintenance team. * Assist maintenance department with ...

Take resident work order requests and input them into the CRM Software. * Ensure completion of finalized work orders with the residents and the maintenance team. * Assist maintenance department with ...

Take resident work order requests and input them into the CRM Software. * Ensure completion of finalized work orders with the residents and the maintenance team. * Assist maintenance department with ...

Resident Relations Management * Develop and plan academic-related services/programs in collaboration with faculty, staff, and residents. * Coordinate Monthly newsletters and implement educational ...

Resident Relations Management * Develop and plan academic-related services/programs in collaboration with faculty, staff, and residents. * Coordinate Monthly newsletters and implement educational ...

Resident Relations Management * Develop and plan academic-related services/programs in collaboration with faculty, staff, and residents. * Coordinate Monthly newsletters and implement educational ...

Resident Relations Management * Develop and plan academic-related services/programs in collaboration with faculty, staff, and residents. * Coordinate Monthly newsletters and implement educational ...

Resident Services Coordinator

Dallas, TX ยท On-site

$18.25 - $23.75/hr

Must be available for after hours for resident relations and other activities * Perform other duties and projects as assigned by manager Education and Experience * High school diploma or equivalent ...

Resident Services Coordinator

Dallas, TX ยท On-site

$17.75 - $22.75/hr

Must be available for after hours for resident relations and other activities * Perform other duties and projects as assigned by manager * High school diploma or equivalent; or one year of related ...

Resident Services Coordinator

Dallas, TX ยท On-site

$18.25 - $23.75/hr

Must be available for after hours for resident relations and other activities * Perform other duties and projects as assigned by manager Education and Experience * High school diploma or equivalent ...

Resident Services Coordinator

Dallas, TX ยท On-site

$18.25 - $23.75/hr

Must be available for after hours for resident relations and other activities * Perform other duties and projects as assigned by manager Education and Experience * High school diploma or equivalent ...

Must be available for after hours for resident relations and other activities * Perform other duties and projects as assigned by manager Education and Experience * High school diploma or equivalent ...

$17.50 - $22.25/hr

Develop and maintain strong resident relations. * Responsible for completing customer relationship management requirements for the Resident Journey program. * Conduct neighborhood tours and home ...

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Resident Relations information

See Texas salary details

$8

$18

$31

How much do resident relations jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for resident relations in Texas is $18.74, according to ZipRecruiter salary data. Most workers in this role earn between $14.16 and $21.35 per hour, depending on experience, location, and employer.

What is a resident relations professional?

Resident Relations refers to professionals responsible for fostering positive relationships between residents and management within apartment complexes, residential communities, or senior living facilities. Their duties often include addressing resident concerns, resolving disputes, coordinating events, and ensuring a high level of satisfaction for those living in the community. They serve as a point of contact for residents and help maintain a welcoming and supportive environment. Strong communication and problem-solving skills are essential in this role.

What are the key skills and qualifications needed to thrive as a resident relations professional?

To thrive as a Resident Relations professional, you need strong customer service skills, conflict resolution abilities, and a background in property management or hospitality, often supported by relevant certifications or experience. Familiarity with property management software, CRM systems, and communication platforms is typically required. Exceptional interpersonal skills, active listening, and problem-solving abilities help foster positive relationships with residents. These competencies are essential for ensuring resident satisfaction, resolving issues efficiently, and maintaining a harmonious living environment.

What are some common challenges faced by resident relations professionals and how are they typically addressed?

Resident Relations professionals often encounter challenges such as resolving resident complaints, managing expectations, and facilitating communication between residents and property management. Addressing these issues requires strong interpersonal skills, patience, and the ability to mediate conflicts diplomatically. Many organizations provide ongoing training and support, encourage regular feedback from residents, and promote a team-based approach to ensure positive resident experiences and efficient problem resolution.

What is the difference between Resident Relations vs Leasing Consultant?

AspectResident RelationsLeasing Consultant
CredentialsCustomer service experience, property management knowledgeSales skills, leasing certifications often preferred
Work EnvironmentResident interactions, community eventsProperty tours, leasing negotiations
Employer & IndustryProperty management companies, apartment communitiesReal estate firms, property leasing offices

Resident Relations focuses on maintaining positive relationships with current residents, handling service requests, and community engagement. Leasing Consultants primarily handle property tours, leasing inquiries, and new tenant onboarding. While both roles require customer service skills and industry knowledge, Resident Relations emphasizes ongoing resident satisfaction, whereas Leasing Consultants concentrate on attracting new tenants and lease agreements.

What is resident relations?

Resident relations is a job role focused on managing interactions between property management and residents to ensure satisfaction, address concerns, and foster community. It often involves communication skills, conflict resolution, and familiarity with property policies and amenities.

What are the most commonly searched types of Resident Relations jobs in Texas?

The most popular types of Resident Relations jobs in Texas are:

What are popular job titles related to Resident Relations jobs in Texas?

For Resident Relations jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Resident Relations jobs in Texas look for?

The top searched job categories for Resident Relations jobs in Texas are:

Infographic showing various Resident Relations job openings in Texas as of August 2026, with employment types broken down into 2% As Needed, 74% Full Time, 20% Part Time, 2% Contract, and 2% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $38,974 per year, or $18.7 per hour.

Resident Relations Manager

Euless, TX โ€ข On-site

IRT Living
Real Estateย โ€ขย 501 - 1,000 employees

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 5 days ago


Job description

Job Title: Resident Relations Manager
About IRT Living:
Monticello by the Vineyard and Kensington by the Vineyard are vibrant multi-family communities within IRT, a publicly traded Real Estate Owner and Operator with over 13 years of expertise in top markets nationwide. At IRT, we're committed to delivering an exceptional living experience, understanding that home is more than just a place-it's where lives unfold. We're equally dedicated to providing our employees with an amazing place to work, fostering growth, and celebrating success.
Opportunity Overview:
Similar to an Assistant Community Manager, the Resident Relations Manager provides vital support to the General Manager and helps create a strong sense of community. In the General Manager's absence, you'll take the lead as the primary point of contact for residents-ensuring they feel acknowledged, supported, and genuinely valued. You'll handle resident communications, thoughtfully resolve concerns, and work closely with onsite teams to deliver exceptional service and elevate the overall resident experience. You'll play a central part in building a warm, welcoming atmosphere that residents are proud to call home.
Your Day-to-Day:
  • Assist the General Manager by overseeing daily operations when they're at the sister property
  • Be the go-to expert and friendly face for resident questions, concerns, and everyday needs
  • Jump in on leasing efforts-greet prospects, give engaging tours, follow up with leads, and help future residents find their perfect home
  • Keep things running smoothly by processing lease applications, screening applicants, and ensuring all paperwork is in order
  • Build strong relationships through clear communication with both current residents and prospects
  • Monitor local market trends and help the team stay competitive
  • Lead the charge on resident renewals and retention-because keeping happy residents is what it's all about
  • Own our online reputation-manage social media, respond to reviews, and keep our digital presence positive and engaging

Why You'll Love Working Here:
  • Comprehensive Training: Company-paid, in-person training in Tampa, FL, to set you up for success.
  • Growth Opportunities: Ongoing development programs to support your career advancement.
  • Recognition & Appreciation: We celebrate individual and team achievements through various initiatives.
  • Stability & Success: Join a best-in-class operator with a strong history and commitment to a sustainable future.
  • Excellent Compensation: Competitive base pay plus commissions, bonuses, and stock awards.
  • Employee Ownership: Stock awards within your first year of employment.
  • Benefits: Best-in-class medical, dental, and vision insurance, rent discounts, generous PTO, paid holidays, 100% company-paid insurance (Life, AD&D, and Long-Term Disability), and a 401(k) with a 100% company match (up to 4%).

What We're Looking For:
  • 3+ years of experience in multifamily property management preferred
  • Tech-savvy with proficiency in Microsoft Office (Word, Excel, Outlook); Entrata experience a plus
  • Familiarity with Fair Housing laws and leasing regulations
  • Must have a valid driver's license, reliable transportation, and be open to limited travel (up to 10%)
  • Requirement: Must be able to attend a company paid, multi-day, out of state training within 2 weeks of start date.

We are an Equal Opportunity Employer and committed to building a diverse and inclusive culture. We consider applicants for all positions without regard to race, color, religion, sex, national origin, age, sexual orientation, familial, marital or veteran status, disability, or any other legally protected classes.