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Resident Relations Jobs in Texas (NOW HIRING)

Northland

Resident Relations Consultant

Austin, TX · On-site

Take resident work order requests and input them into the CRM Software. * Ensure completion of finalized work orders with the residents and the maintenance team. * Assist maintenance department with ...

Asset Living

Resident Director

College Station, TX · On-site

Resident Relations Management * Develop and plan academic-related services/programs in collaboration with faculty, staff, and residents. * Coordinate Monthly newsletters and implement educational ...

Asset Living

Resident Director

College Station, TX

Resident Relations Management * Develop and plan academic-related services/programs in collaboration with faculty, staff, and residents. * Coordinate Monthly newsletters and implement educational ...

Asset Living

Resident Director

College Station, TX

Resident Relations Management * Develop and plan academic-related services/programs in collaboration with faculty, staff, and residents. * Coordinate Monthly newsletters and implement educational ...

Asset Living

Resident Director

College Station, TX · On-site

Resident Relations Management * Develop and plan academic-related services/programs in collaboration with faculty, staff, and residents. * Coordinate Monthly newsletters and implement educational ...

RPM Living

Resident Services Coordinator

Dallas, TX · On-site

$19.75 - $25.75/hr

Must be available for after hours for resident relations and other activities * Perform other duties and projects as assigned by manager Education and Experience * High school diploma or equivalent ...

RPM Living

Resident Services Coordinator

Dallas, TX

$19.75 - $25.75/hr

Must be available for after hours for resident relations and other activities * Perform other duties and projects as assigned by manager Education and Experience * High school diploma or equivalent ...

RPM Living

Resident Services Coordinator

Dallas, TX

$19.25 - $24.75/hr

Must be available for after hours for resident relations and other activities * Perform other duties and projects as assigned by manager * High school diploma or equivalent; or one year of related ...

RPM Living

Resident Services Coordinator

Dallas, TX · On-site

$19.75 - $25.75/hr

Must be available for after hours for resident relations and other activities * Perform other duties and projects as assigned by manager Education and Experience * High school diploma or equivalent ...

RPM Living

Resident Services Coordinator

Dallas, TX · On-site

$19.75 - $25.75/hr

Must be available for after hours for resident relations and other activities * Perform other duties and projects as assigned by manager Education and Experience * High school diploma or equivalent ...

winn

$17.75 - $23.25/hr

Develop and maintain strong resident relations. * Responsible for completing customer relationship management requirements for the Resident Journey program. * Conduct neighborhood tours and home ...

winn

$17.50 - $22.25/hr

Develop and maintain strong resident relations. * Responsible for completing customer relationship management requirements for the Resident Journey program. * Conduct neighborhood tours and home ...

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How much do resident relations jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for resident relations in Texas is $18.74, according to ZipRecruiter salary data. Most workers in this role earn between $14.16 and $21.35 per hour, depending on experience, location, and employer.

What is a resident relations professional?

Resident Relations refers to professionals responsible for fostering positive relationships between residents and management within apartment complexes, residential communities, or senior living facilities. Their duties often include addressing resident concerns, resolving disputes, coordinating events, and ensuring a high level of satisfaction for those living in the community. They serve as a point of contact for residents and help maintain a welcoming and supportive environment. Strong communication and problem-solving skills are essential in this role.

What are the key skills and qualifications needed to thrive as a resident relations professional?

To thrive as a Resident Relations professional, you need strong customer service skills, conflict resolution abilities, and a background in property management or hospitality, often supported by relevant certifications or experience. Familiarity with property management software, CRM systems, and communication platforms is typically required. Exceptional interpersonal skills, active listening, and problem-solving abilities help foster positive relationships with residents. These competencies are essential for ensuring resident satisfaction, resolving issues efficiently, and maintaining a harmonious living environment.

What are some common challenges faced by resident relations professionals and how are they typically addressed?

Resident Relations professionals often encounter challenges such as resolving resident complaints, managing expectations, and facilitating communication between residents and property management. Addressing these issues requires strong interpersonal skills, patience, and the ability to mediate conflicts diplomatically. Many organizations provide ongoing training and support, encourage regular feedback from residents, and promote a team-based approach to ensure positive resident experiences and efficient problem resolution.

What is the difference between Resident Relations vs Leasing Consultant?

AspectResident RelationsLeasing Consultant
CredentialsCustomer service experience, property management knowledgeSales skills, leasing certifications often preferred
Work EnvironmentResident interactions, community eventsProperty tours, leasing negotiations
Employer & IndustryProperty management companies, apartment communitiesReal estate firms, property leasing offices

Resident Relations focuses on maintaining positive relationships with current residents, handling service requests, and community engagement. Leasing Consultants primarily handle property tours, leasing inquiries, and new tenant onboarding. While both roles require customer service skills and industry knowledge, Resident Relations emphasizes ongoing resident satisfaction, whereas Leasing Consultants concentrate on attracting new tenants and lease agreements.

What is resident relations?

Resident relations is a job role focused on managing interactions between property management and residents to ensure satisfaction, address concerns, and foster community. It often involves communication skills, conflict resolution, and familiarity with property policies and amenities.

What are the most commonly searched types of Resident Relations jobs in Texas?

The most popular types of Resident Relations jobs in Texas are:

What are popular job titles related to Resident Relations jobs in Texas?

For Resident Relations jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Resident Relations jobs in Texas look for?

The top searched job categories for Resident Relations jobs in Texas are:

Resident Relations jobs near you
Infographic showing various Resident Relations job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, 1% Temporary, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $38,974 per year, or $18.7 per hour.

Resident Relations Consultant

Northland

Austin, TX • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

About the Community: Monterey Ranch is a 1072-unit apartment community in south Austin, TX. Monterey Ranch amenities include 5 swimming pools, a state-of-the-art fitness center, 2 tennis courts, soccer field, and a community center with a movie theater.

About the Role: This position is responsible for providing the highest level of service and support to the Leasing Offices prospects, vendors, and residents. Answers, prioritizes, and directs incoming phone calls in a courteous and professional manner. Organizes and manages daily work orders, filing, parking assignments, resident auto placards and overall administrative responsibilities of the leasing office.

  • Answer, screen, and direct incoming calls.
  • Greet and assist visitors to the Leasing Office and schedule appointments as needed.
  • Take resident work order requests and input them into the CRM Software.
  • Ensure completion of finalized work orders with the residents and the maintenance team.
  • Assist maintenance department with vendor services including scheduling services with residents.
  • Organizes and assign parking spaces to residents and issue automobile placards.
  • Responsible for calling residents regarding upcoming renewals and preparing all renewal paperwork accurately.
  • Plan and organize resident events.
  • Assist in maintaining community amenity spaces.
  • Weekly/Monthly community inspections.
  • Complete resident transfers including inspection units and touring new apartments for onsite transfers.

Qualifications & Requirements: The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that they can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.

  • At least one year of previous experience in property management, hospitality, customer service or a related field is required.
  • The ability to multitask and manage time effectively while adhering to certain deadlines.
  • Strong communication skills and the ability to work collaboratively with staff, residents, and vendors.

Physical Requirements:

  • Must be able to stand, walk, and/or sit for extended periods of time, climb, bend, and squat.
  • Must be able to occasionally push, pull, lift, and carry weights up to 50 pounds.
  • Must be able to work inside and outside in all weather conditions.

Benefits Highlights:

  • Competitive Bonus Programs
  • 401(k) + Company Match
  • Medical, Dental, & Vision Insurance
  • Generous PTO (including birthdays & well-being time)
  • Employee Apartment Discounts
  • Educational & Vocational Assistance
  • Employee Assistance Program

Northland is a proud Equal Opportunity Employer and a Drug Free Workplace.

Apply