ZipRecruiter

Log In

1

Resident Relations Director Jobs (NOW HIRING)

Westmont Living

Community Relations Director

Morgan Hill, CA · On-site

$105K - $120K/yr

The comfort and care of our residents is our highest priority. Would you like to be a part of this ... We are looking for compassionate, committed and driven Community Relations Director (Sales Director ...

Northland

Resident Relations Consultant

Hartford, CT

The Resident Relations Consultant serves as the point of contact for residents, guests, vendors ... Answer, screen, and direct incoming calls and respond to resident inquiries promptly. * Receive and ...

previous page

Showing results 41-60

All JobsResident Relations JobsResident Relations Director Jobs

Resident Relations Director information

See salary details

$39K

$100.9K

$173.5K

How much do resident relations director jobs pay per year?

As of Aug 2, 2026, the average yearly pay for resident relations director in the United States is $100,880.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,000.00 and $131,500.00 per year, depending on experience, location, and employer.

How does a Resident Relations Director typically collaborate with other departments to enhance resident satisfaction?

A Resident Relations Director works closely with various departments such as maintenance, leasing, and property management to address resident concerns and improve living experiences. This role often involves coordinating with maintenance teams to resolve service requests promptly, partnering with leasing teams to communicate policy updates, and organizing community events with property management. Effective collaboration ensures a seamless flow of information, quick resolution of issues, and fosters a positive community atmosphere. Regular interdepartmental meetings and open communication channels are key to the success of these collaborative efforts.

What are Resident Relations Directors?

Resident Relations Directors are professionals responsible for fostering positive relationships between residents and management in housing communities such as apartment complexes, senior living facilities, or residential communities. They address resident concerns, organize community events, and ensure a high level of satisfaction among residents. Their role often involves communication, conflict resolution, and creating a welcoming environment to enhance residents' quality of life. Resident Relations Directors also act as a liaison between residents and property management to resolve issues efficiently.

What are the key skills and qualifications needed to thrive as a Resident Relations Director, and why are they important?

To thrive as a Resident Relations Director, you need strong interpersonal skills, conflict resolution abilities, and experience in property management, typically supported by a degree in hospitality, business, or a related field. Familiarity with property management software, customer relationship management (CRM) systems, and relevant certifications such as CAM (Certified Apartment Manager) are often required. Exceptional communication, empathy, and organizational skills help create positive resident experiences and foster community engagement. These skills are crucial for maintaining resident satisfaction, ensuring smooth operations, and enhancing tenant retention.

What is the difference between Resident Relations Director vs Leasing Manager?

AspectResident Relations DirectorLeasing Manager
CredentialsExperience in property management, customer service skillsReal estate license or leasing certification often preferred
Work EnvironmentOversees resident satisfaction, handles complaints, builds communityFocuses on leasing units, showing properties, processing applications
Employer & Industry UsageUsed in property management companies, multifamily communitiesCommon in leasing offices, apartment complexes
Search & Comparison IntentInterested in resident relations, community managementFocused on leasing process, unit availability

The Resident Relations Director primarily manages resident satisfaction and community engagement, while the Leasing Manager concentrates on leasing units and tenant acquisition. Both roles are vital in property management but differ in scope and daily responsibilities.

What cities are hiring for Resident Relations Director jobs? Cities with the most Resident Relations Director job openings:
What are the most commonly searched types of Resident Relations jobs? The most popular types of Resident Relations jobs are:
What states have the most Resident Relations Director jobs? States with the most job openings for Resident Relations Director jobs include:
Resident Relations Director jobs near you

Marketing Director / Community Relations Director

Forest Hills Place Assisted Living

Cleveland Heights, OH • On-site

$80K - $94K/yr

Full-time

Medical, Dental, Life, Retirement

Posted 10 days ago

Job description

Job Title: Marketing Director / Community Relations Director

Job Summary:

Forest Hills Place Assisted Living, a retirement community in Cleveland Heights, Ohio, is seeking a dynamic Marketing Director / Community Relations Director to join our team. As a key member of our leadership team, you will be responsible for building and growing census by developing a strategic sales and marketing plan and providing prospective residents and/or responsible parties with appropriate information and assistance. If you have a passion for marketing, sales, and community engagement, we encourage you to apply for this exciting opportunity!

Responsibilities:

• Develop a comprehensive marketing and sales strategy to drive census growth and increase revenue
• Build and maintain relationships with referral sources, leading to a consistent flow of quality referrals to the building
• Utilize customer relationship management (CRM) systems and tools to manage referral source sales and inquiries
• Employ IMPACT Selling with referral sources and inquiries to ensure successful outcomes
• Effectively communicate with prospective residents and/or responsible parties to provide information and assistance to choose Forest Hills Place Assisted Living
• Provide tours of the building and consultative follow-up with inquiries
• Maintain a thorough knowledge of the building's products and services, resident care related capabilities, and physician relations
• Consistently employs IMPACT Selling with referral sources and inquiries to drive sales and revenue growth

Requirements:

• 4+ years of experience in marketing, sales, or a related field
• Proven track record of driving census growth and increasing revenue
• Strong communication, interpersonal, and analytical skills
• Ability to work independently and as part of a team
• Knowledgeable in the admission process of Wavier, Mycare, PACE admissions

Compensation:

• $80,000 - $95,000 annually

Benefits:

401k

Health Insurance

Life Insurance

Dental Insurance

Job Type: Full-time

If you are a motivated and results-driven professional looking for a new challenge, please apply for this exciting opportunity to join our team!

Apply Now: