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Resident Relations Director Jobs in Raleigh, NC (NOW HIRING)

Kisco Senior Living

CNA / PCA (PT 7pm - 11pm)

Cary, NC · On-site

$17 - $18/hr

Provide companionship and develop strong resident relations * Respond to emergencies according to ... Provide input to the Care Services Director and/or the Resident Care Coordinator/Dementia * Care ...

Kisco Senior Living

CNA / PCA (7pm - 11pm)

Cary, NC · On-site

$17 - $18/hr

Provide companionship and develop strong resident relations * Respond to emergencies according to ... Provide input to the Care Services Director and/or the Resident Care Coordinator/Dementia Care ...

Kisco Senior Living

CNA / PCA (7pm - 11pm)

Cary, NC · On-site

$17 - $18/hr

Provide companionship and develop strong resident relations * Respond to emergencies according to ... Provide input to the Care Services Director and/or the Resident Care Coordinator/Dementia * Care ...

Kisco Senior Living

CNA / PCA (7pm - 11pm)

Cary, NC · On-site

$17 - $18/hr

Provide companionship and develop strong resident relations * Respond to emergencies according to ... Provide input to the Care Services Director and/or the Resident Care Coordinator/Dementia * Care ...

Kisco Senior Living

CNA / PCA (PT 7pm - 11pm)

Cary, NC · On-site

$17 - $18/hr

Provide companionship and develop strong resident relations * Respond to emergencies according to ... Provide input to the Care Services Director and/or the Resident Care Coordinator/Dementia * Care ...

Kisco Senior Living

CNA / PCA (7pm - 11pm)

Cary, NC

$17 - $18/hr

Provide companionship and develop strong resident relations * Respond to emergencies according to ... Provide input to the Care Services Director and/or the Resident Care Coordinator/Dementia * Care ...

Stellantis

Resident Engineer

Durham, NC

$95K - $122K/yr

Provide expert technical leadership in coordinating and directing cross functional teams in the ... Empowered (hold authority) to cease and commence product related activities in relation to quality ...

Stellantis

Resident Engineer

Durham, NC · On-site

$95K - $122K/yr

Provide expert technical leadership in coordinating and directing cross functional teams in the ... Empowered (hold authority) to cease and commence product related activities in relation to quality ...

Stellantis

Resident Engineer

Raleigh, NC

$96K - $123K/yr

Provide expert technical leadership in coordinating and directing cross functional teams in the ... Empowered (hold authority) to cease and commence product related activities in relation to quality ...

Stellantis

Resident Engineer

Raleigh, NC · On-site

$96K - $123K/yr

Provide expert technical leadership in coordinating and directing cross functional teams in the ... Empowered (hold authority) to cease and commence product related activities in relation to quality ...

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All JobsResident Relations JobsResident Relations Director JobsResident Relations Director Jobs in Raleigh, NC

Resident Relations Director information

See Raleigh, NC salary details

$37.9K

$98.1K

$168.7K

How much do resident relations director jobs pay per year?

As of Aug 2, 2026, the average yearly pay for resident relations director in Raleigh, NC is $98,063.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,000.00 and $127,800.00 per year, depending on experience, location, and employer.

How does a Resident Relations Director typically collaborate with other departments to enhance resident satisfaction?

A Resident Relations Director works closely with various departments such as maintenance, leasing, and property management to address resident concerns and improve living experiences. This role often involves coordinating with maintenance teams to resolve service requests promptly, partnering with leasing teams to communicate policy updates, and organizing community events with property management. Effective collaboration ensures a seamless flow of information, quick resolution of issues, and fosters a positive community atmosphere. Regular interdepartmental meetings and open communication channels are key to the success of these collaborative efforts.

What are Resident Relations Directors?

Resident Relations Directors are professionals responsible for fostering positive relationships between residents and management in housing communities such as apartment complexes, senior living facilities, or residential communities. They address resident concerns, organize community events, and ensure a high level of satisfaction among residents. Their role often involves communication, conflict resolution, and creating a welcoming environment to enhance residents' quality of life. Resident Relations Directors also act as a liaison between residents and property management to resolve issues efficiently.

What are the key skills and qualifications needed to thrive as a Resident Relations Director, and why are they important?

To thrive as a Resident Relations Director, you need strong interpersonal skills, conflict resolution abilities, and experience in property management, typically supported by a degree in hospitality, business, or a related field. Familiarity with property management software, customer relationship management (CRM) systems, and relevant certifications such as CAM (Certified Apartment Manager) are often required. Exceptional communication, empathy, and organizational skills help create positive resident experiences and foster community engagement. These skills are crucial for maintaining resident satisfaction, ensuring smooth operations, and enhancing tenant retention.

What is the difference between Resident Relations Director vs Leasing Manager?

AspectResident Relations DirectorLeasing Manager
CredentialsExperience in property management, customer service skillsReal estate license or leasing certification often preferred
Work EnvironmentOversees resident satisfaction, handles complaints, builds communityFocuses on leasing units, showing properties, processing applications
Employer & Industry UsageUsed in property management companies, multifamily communitiesCommon in leasing offices, apartment complexes
Search & Comparison IntentInterested in resident relations, community managementFocused on leasing process, unit availability

The Resident Relations Director primarily manages resident satisfaction and community engagement, while the Leasing Manager concentrates on leasing units and tenant acquisition. Both roles are vital in property management but differ in scope and daily responsibilities.

What are the most commonly searched types of Resident Relations jobs in Raleigh, NC? The most popular types of Resident Relations jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Resident Relations Director jobs? Cities near Raleigh, NC with the most Resident Relations Director job openings:
Resident Relations Director jobs near you

Assistant Executive Director

Clayton House

Clayton, NC

$38K - $59K/yr

Full-time

Medical, Dental, Vision, Life, PTO

Posted 10 days ago

Job description

Are you a dedicated and motivated leader with a passion for senior care and operational excellence?

Clayton House is seeking an experienced Assistant Executive Director to support the daily operations, team leadership, and resident care at Clayton House, ensuring the highest standards of service and compliance.

Why Join Clayton House?

At Clayton House, we foster a culture of compassion, leadership, and growth—for our residents and our team. We offer:

  • Competitive pay rates
  • Comprehensive health, dental, and vision insurance
  • Paid time off and holidays
  • Ongoing professional development opportunities
  • Company-paid life insurance
  • Company-paid Employee Assistance Program

Position Summary:

The Assistant Executive Director supports the Executive Director in overseeing the daily operations of the community, ensuring the highest standards of resident care, regulatory compliance, and team leadership. This role plays a key part in driving operational efficiency, enhancing resident satisfaction, and fostering a positive work environment for staff.

The Assistant Executive Director will assist in financial management, staff development, and sales initiatives while ensuring compliance with all state and federal regulations. This position requires a dynamic leader who can collaborate effectively with various departments, engage with residents and families, and help maintain a thriving and welcoming senior living community.


Essential Duties and Responsibilities:

  • Operational Support: Assist the Executive Director in overseeing the daily operations of the community, ensuring efficiency, compliance, and resident satisfaction.
  • Team Leadership: Support department managers and staff, providing guidance, training, and mentorship to maintain a high-performing and engaged team.
  • Resident & Family Engagement: Foster positive relationships with residents and their families, addressing concerns promptly and enhancing the community environment.
  • Regulatory Compliance: Ensure the community meets all state and federal regulations, conduct audits, implementing corrective actions, and maintaining readiness for inspections.
  • Financial Oversight: Assist in managing budgets, controlling expenses, and monitoring financial performance to ensure fiscal responsibility.
  • Sales & Marketing Support: Work with the sales team to drive occupancy, engage with prospective residents and families, and support community outreach initiatives.
  • Quality Assurance: Collaborate with leadership and clinical teams to ensure high-quality resident care, safety, and service standards.
  • Community Engagement: Represent Clayton House within the local community, building relationships with healthcare providers, vendors, and community organizations.

Qualifications:

  • Bachelor’s degree in Healthcare Administration, Business, or related field (preferred)
  • 2+ years of leadership experience in senior living, healthcare, or operations (required)
  • Strong knowledge of state and federal senior living regulations and compliance
  • Proven experience in staff development, financial management, and resident relations
  • Excellent leadership, communication, and problem-solving skills
  • Ability to work collaboratively with teams and residents’ families
  • Compassion for and a desire to work with the elderly

If you’re a results-driven leader ready to make a meaningful impact in senior living, apply today to join Clayton House as an Assistant Executive Director!