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Resident Manager Jobs in Rochester, NY (NOW HIRING)

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Resident Manager information

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$11

$22

$36

How much do resident manager jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for resident manager in Rochester, NY is $22.98, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $25.87 per hour, depending on experience, location, and employer.

What is a resident manager?

A resident manager is an assistant or general manager who resides at the hotel or rental property. Their responsibilities include overseeing maintenance, budgeting, training employees, and handling problems on site. They are expected to available at all times in case of emergency.

What are the key skills and qualifications needed to thrive as a resident manager, and why are they important?

To thrive as a Resident Manager, you need strong property management knowledge, basic maintenance skills, and experience in customer service, often supported by a high school diploma or relevant certification. Familiarity with property management software, lease agreements, and maintenance request systems is typically required. Excellent interpersonal communication, problem-solving abilities, and organizational skills help build positive relationships with residents and efficiently address issues. These skills ensure smooth property operations, tenant satisfaction, and effective conflict resolution in a residential environment.

What are some typical challenges a resident manager faces when balancing tenant satisfaction with property management responsibilities?

Resident Managers often juggle multiple priorities, such as addressing maintenance requests promptly while ensuring property regulations and budget constraints are met. A common challenge is mediating disputes between tenants and enforcing community rules without compromising positive tenant relationships. Success in the role requires excellent communication, problem-solving skills, and the ability to stay organized under pressure. Building strong relationships with both tenants and maintenance staff also helps to create a harmonious living environment and streamline daily operations.

What is the difference between Resident Manager vs Property Manager?

AspectResident ManagerProperty Manager
CredentialsMay require leasing or property management certificationsOften requires real estate licenses or property management certifications
Work EnvironmentOn-site, living in or near the propertyOff-site, overseeing multiple properties or a portfolio
Employer & Industry UsageCommon in residential complexes, apartment communitiesUsed across residential, commercial, and industrial properties
Primary ResponsibilitiesResident relations, daily property operations, leasingFinancial management, maintenance oversight, tenant relations

While both roles involve managing properties, a Resident Manager typically lives on-site and handles daily resident interactions and operations. A Property Manager usually works off-site, managing multiple properties, focusing on financial and maintenance aspects. The roles often overlap, but the Resident Manager is more resident-focused and on-site, whereas the Property Manager has a broader, more administrative scope.

How much do resident managers make in the US?

Resident managers in the US typically earn an average salary of around $40,000 to $60,000 per year, depending on location, property size, and experience. Compensation may also include housing or other benefits, especially in smaller or managed properties.

What are the duties of a resident manager?

A resident manager is responsible for overseeing the daily operations of a residential property, including maintaining building safety, addressing tenant concerns, collecting rent, and coordinating repairs. They often serve as the primary point of contact for residents and may handle administrative tasks, inspections, and enforcement of community rules.
More about Resident Manager jobs

What are the most commonly searched types of Resident jobs in Rochester, NY?

The most popular types of Resident jobs in Rochester, NY are:

What are popular job titles related to Resident Manager jobs in Rochester, NY?

For Resident Manager jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Resident Manager jobs in Rochester, NY look for?

The top searched job categories for Resident Manager jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Resident Manager jobs?

Cities near Rochester, NY with the most Resident Manager job openings:

Resident Manager jobs near you
Infographic showing various Resident Manager job openings in Rochester, NY as of August 2026, with employment types broken down into 81% Full Time, 15% Part Time, and 4% Contract. Highlights an 79% Physical, 3% Hybrid, and 18% Remote job distribution, with an average salary of $47,790 per year, or $23 per hour.

Shelter Worker/Resident Assistant - Men's Shelter (On-Call)

Rochester, NY • On-site

The Salvation Army Eastern Territory
Non-Profits • 5 - 10K employees
Learn more about The Salvation Army Eastern Territoryexternal

$17/hr

Full-time

Re-posted 3 days ago

Salvation Army rating

6.0

Company rating: 6.0 out of 10

Based on 364 frontline employees who took The Breakroom Quiz

602nd of 790 rated non-profit organizations

Job description

Under the direct supervision of the Program Manager, the Resident Assistant will provide support to shelter residents and create a hospitable and safe environment in the Men's shelter. This is an On-Call position, filling in for part/full time staff and open shifts. Must be able to work at least one eight hour shift per month (potential for more hours) and cover at least 3 holidays per year.


  1. Provide support to shelter residents.
  2. Monitor the activities of the residents within the shelter environment. Complete daily Shift Log check-list during your shift. Review and record Communication Log each shift.
  3. Conduct security wanding upon resident admission, as well as random wand checks.
  4. Monitor the physical facility by making rounds every half hour and conducting periodic inspections to ensure rooms are clean, facility is secure and that clients are abiding by house rules.
  5. Make referrals to alternative emergency shelter providers when Program beds are unavailable.
  6. Maintain basic record keeping responsibilities. This includes performing electronic intakes in the database and completing accurate time sheets in a timely manner in ADP .
  7. Check your individual work email daily.
  8. Attend and participate in monthly Staff meetings/Resident meetings.
  9. Attend relevant In-Service training/conferences, as requested.
  10. Complete all mandatory training (in-person and online) in a timely manner.
  11. Clean linens, maintain cleanliness of facility (inside and perimeter).
  12. Other duties as assigned.

Other Duties:  Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.  Duties, responsibilities, and activities may change at any time with or without notice due to business needs.


  1. Minimum of High School Diploma/GED will be reviewed. Associated Degree preferred.
  2. Crisis intervention, interpersonal and communication skills needed.
  3. Ability to work in a continually changing and challenging environment.
  4. Flexibility in personal work schedule. Must be available for relief hours as needed.
  5. Basic computer skills required for completion of intakes, time sheets, email, daily logs.

What Salvation Army employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Salvation Army

Sourced by ZipRecruiter

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Industry

Non-profits, retail, amusement, gambling, and recreation and religious organizations

Company size

5,001 - 10,000 Employees

Headquarters location

Alexandria, VA, US

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