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Resident Services Associate Jobs in Rochester, NY

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Resident Services Associate information

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How much do resident services associate jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for resident services associate in Rochester, NY is $15.62, according to ZipRecruiter salary data. Most workers in this role earn between $13.75 and $17.07 per hour, depending on experience, location, and employer.

What skills do you need to be a resident assistant?

A Resident Services Associate, often similar to a resident assistant, needs strong communication, interpersonal, and conflict resolution skills. Organizational abilities, patience, and the ability to handle diverse situations are also important, along with familiarity with community policies and sometimes basic conflict management training or certifications.

What are some common challenges Resident Services Associates face when supporting residents, and how can they effectively handle them?

Resident Services Associates often encounter challenges such as managing multiple resident concerns simultaneously, addressing urgent maintenance requests, and balancing administrative duties with face-to-face service. Effective communication and strong organizational skills are essential for prioritizing tasks and ensuring residents feel heard and supported. Building rapport with residents and collaborating closely with property management and maintenance teams can help resolve issues efficiently and foster a positive living environment.

What are the key skills and qualifications needed to thrive as a Resident Services Associate, and why are they important?

To thrive as a Resident Services Associate, you need strong customer service skills, organizational abilities, and experience in property management or hospitality, often supported by a high school diploma or equivalent. Familiarity with property management software, scheduling tools, and basic office systems is typically required. Exceptional communication, conflict resolution, and problem-solving abilities help you stand out in this role. These skills are essential for ensuring resident satisfaction, efficient operations, and the smooth handling of inquiries or issues within a residential community.

What is the difference between Resident Services Associate vs Leasing Consultant?

AspectResident Services AssociateLeasing Consultant
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; sales or customer service experience
Work EnvironmentOn-site at residential communities, assisting residentsOn-site at leasing offices, engaging with prospective tenants
Employer & Industry UsageProperty management companies, apartment complexesReal estate firms, property management companies
Common Search & ComparisonResident Services Associate vs Leasing Consultant

The Resident Services Associate primarily focuses on assisting current residents with their needs and maintaining community satisfaction, while the Leasing Consultant concentrates on marketing properties and securing new tenants. Both roles require customer service skills and are vital in property management but differ in their main responsibilities and interactions.

What jobs pay 4000 a week without a degree?

Resident Services Associates typically do not earn $4,000 per week without a degree, as their roles focus on property management and customer service. High-paying jobs that can reach this level without a degree often include sales positions, real estate brokers, or skilled trades like certain construction or technical roles, which may require certifications or experience instead of formal education.

What does a resident care associate do?

A resident care associate provides support to residents in assisted living or nursing facilities by assisting with daily activities such as bathing, dressing, and medication management. They often work closely with healthcare teams, require good communication skills, and may need certification in CPR or first aid. Their goal is to ensure residents' comfort, safety, and well-being.

What are Resident Services Associates?

Resident Services Associates are professionals who support residents in apartment complexes, senior living communities, or other residential facilities. Their responsibilities often include responding to residents' needs, coordinating community events, handling administrative tasks, and ensuring a positive living environment. They serve as a key point of contact between residents and management, helping to address concerns and facilitate communication. This role requires excellent customer service, organizational skills, and a genuine interest in improving residents' quality of life.
What are popular job titles related to Resident Services Associate jobs in Rochester, NY? For Resident Services Associate jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Resident Services Associate jobs in Rochester, NY look for? The top searched job categories for Resident Services Associate jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Resident Services Associate jobs? Cities near Rochester, NY with the most Resident Services Associate job openings:
Resident Services Associate jobs near you
Infographic showing various Resident Services Associate job openings in Rochester, NY as of July 2026, with employment types broken down into 1% As Needed, 69% Full Time, 26% Part Time, 1% Temporary, and 3% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $32,489 per year, or $15.6 per hour.
Dining Services Associate

Dining Services Associate

Elderwood

Brockport, NY • On-site

$16.10 - $18.31/hr

Full-time

Posted 25 days ago

Elderwood rating

6.7

Company rating: 6.7 out of 10

Based on 60 frontline employees who took The Breakroom Quiz

61st of 238 rated social care providers

Job description

Salary
$16.10 - $18.31 / hour
Overview
Elderwood of Lakeside at Brockport is seeking Full-Time and Part-Time Dining Service Associates!
Team members are responsible for ensuring the health and wellbeing of our residents by working in the kitchen to prepare food and beverages during tray line meal service in accordance with applicable regulations and resident needs.
Schedule Options:
  • 5:45am-1:45pm OR 7am-3pm, every other weekend required- Full Time OR Part Time (22.5 hours/ week)
  • 4:30pm-8pm, every other weekend required- Part Time (15 hours/ week)

Responsibilities
1. Assists in the preparation of resident meals according to department policy and position assignment.
2. Adheres to the resident's diet order, texture/consistency modifications, and menu preferences during the preparation and service of food items and beverages.
3. Performs all responsibilities of the designated position assignment during the scheduled shift in accordance with all safety regulations and standards of practice.
5. Assists in care and maintenance of kitchen environment and equipment.
6. Regularly contributes to, and actively participates in, facility and department staff meetings and inservices.
8. Utilizes electronic timekeeping system as directed.
9. Arrives to work on time, regularly, and works as scheduled.
10. Recognizes and follows the dress code of the facility including wearing name tag at all times.
11. Follows policy and procedure regarding all electronic devices, computers, tablets, etc.
12. Supports and abides by Elderwood's Mission, Vision, and Values.
13. Abides by Elderwood's businesses code of conduct, compliance and HIPAA policies.
14. Performs other duties as assigned by supervisor, management staff or Administrator.
Qualifications
  • Minimum of 16 years of age
  • Employment Certificate/Permit required for applicable individuals
  • Prior customer service experience
  • ServSafe certification or willingness to obtain
  • Physical stamina necessary for constant activity
  • HS diploma or equivalent preferred
  • Prior food service, hospitality, serving, or restaurant experience desired

  • This position requires regular interaction with residents, coworkers, visitors, and/or supervisors. In order to ensure a safe work environment for residents, coworkers, visitors, and/or supervisors of the Company, and to permit unfettered communication between the employee and those residents, coworkers, visitors, and supervisors, this position requires that the employee be able to read, write, speak, and understand the English language at an intermediate or more advanced level.

EOE Statement
WE ARE AN EQUAL OPPORTUNITY EMPLOYER. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.

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