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Resident Services Director Jobs in Rochester, NY

Centers-Health-Car

Food Service Director

Rochester, NY · On-site

$60 - $90/hr

Rochester Center is hiring a Food Service Director in Rochester, NY. DUTIES: * Plan, assign and ... services, all designed to make patients and residents feel right at home. Our desirable location ...

New

Rochester Center

Food Service Director

Rochester, NY

$65K - $70K/yr

Rochester Center is hiring a Food Service Director in Rochester, NY. DUTIES: * Plan, assign and ... services, all designed to make patients and residents feel right at home. Our desirable location ...

Cirrus Manor

Administrative Assistant

Rochester, NY · On-site

$22 - $25/hr

... as directed. â—Ź Maintain awareness of resident needs and help track service timelines and compliance requirements. â—Ź Support care coordination, community outreach, and discharge planning ...

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Resident Services Director information

See Rochester, NY salary details

$31.9K

$63.3K

$101.6K

How much do resident services director jobs pay per year?

As of Sep 3, 2026, the average yearly pay for resident services director in Rochester, NY is $63,305.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,800.00 and $68,700.00 per year, depending on experience, location, and employer.

What is a resident services director?

Resident Services Directors are professionals who oversee and coordinate services and programs designed to enhance the quality of life for residents in settings such as senior living communities, assisted living facilities, or apartment complexes. They are responsible for managing resident support services, addressing concerns, and ensuring a safe and supportive living environment. Their duties often include supervising staff, planning activities, and serving as the main point of contact between residents and management.

What skills and qualifications are needed to be a resident services director?

To thrive as a Resident Services Director, you need a background in social work, gerontology, or healthcare administration, often supported by a relevant degree and experience in senior living or residential care. Familiarity with care management software, knowledge of regulatory compliance, and certifications like Assisted Living Administrator are commonly required. Strong leadership, interpersonal communication, and problem-solving skills help you effectively coordinate care and support teams. These skills ensure the well-being of residents, regulatory compliance, and efficient operations in a residential community setting.

What are common challenges a resident services director faces in coordinating care for residents?

A Resident Services Director often manages the delicate balance between residents’ individual needs and organizational policies, which can be challenging when care requirements change suddenly. Coordinating with nursing staff, families, and external healthcare providers requires strong communication and organizational skills. Additionally, the director must ensure compliance with regulations while fostering a supportive environment for both residents and staff. Navigating these complexities is essential for maintaining high quality of care and resident satisfaction.

What is the difference between Resident Services Director vs Leasing Consultant?

AspectResident Services DirectorLeasing Consultant
CredentialsExperience in property management, customer service, and often a certification in property managementReal estate license or leasing certification often preferred
Work EnvironmentOversees resident relations, community programs, and staff management in multifamily communitiesFocuses on showing units, processing leases, and assisting prospective tenants
Employer & Industry UsageProperty management companies, senior living communities, multifamily housingApartment communities, leasing offices, real estate agencies

The Resident Services Director manages resident relations and community programs, while the Leasing Consultant primarily handles leasing activities and prospective tenant interactions. The former has broader responsibilities in resident retention and community management, whereas the latter focuses on leasing transactions and customer service during the leasing process.

What are the most commonly searched types of Resident Services jobs in Rochester, NY?

The most popular types of Resident Services jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Resident Services Director jobs?

Cities near Rochester, NY with the most Resident Services Director job openings:

Resident Services Director jobs near you
Infographic showing various Resident Services Director job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 1% Temporary, and 4% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $64,542 per year, or $31 per hour.

Food Service Director

Centers-Health-Car

Rochester, NY • On-site

$60 - $90/hr

Other

Posted yesterday

New

Job description

Rochester Center is hiring a Food Service Director in Rochester, NY.

DUTIES:
  • Plan, assign and inspect the work of Food Service Staff.
  • Schedule and assign staff, prepare department payroll for data entry if required.
  • Supervise the storage & care of food and supplies.
  • Oversee the cleaning of the kitchen, storage, dining areas, and equipment.
  • Inspects Residents' trays for consistency with the specified menu.
  • May be requested to assist on tray line at mealtimes.
  • Coordinates and plans food preparation activities for special events.
  • Ordering and purchasing.
  • Staff training and orientation.
REQUIREMENTS:
  • CDM certification required
  • Minimum of high school diploma or equivalent.
  • Food Service exp. in Long-Term Care settings strongly preferred.
  • SERV Safe or Sodexo certification preferred.
  • Strong knowledge of large scale & therapeutic food prep.
  • Solid leadership and supervisory skills.
  • Excellent communication skills.
  • Must be able to work as a team member.
About us:

Rochester Center for Rehabilitation and Nursing is a 124-bed skilled nursing and rehab facility that is a top choice for post-acute care in Monroe County, New York. Nestled in a woodsy enclave, this beautiful facility offers comprehensive short-term rehabilitation and long-term skilled nursing services, all designed to make patients and residents feel right at home. Our desirable location and multi-disciplinary approach are designed to help you improve your overall well-being. Rochester Center is a proud member of the Centers Health Care continuum.

Equal Opportunity Employer –M/F/D/V

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