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Resident Experience Manager Jobs (NOW HIRING)

CONAM

Resident Experience Manager

College Station, TX · On-site

$20 - $25/hr

Resident Experience Manager- The Grand 1501 and The Ivy | College Station, TX Who We Are: Founded in 1975, CONAM Management operates in 10 states, across 26 key metropolitan markets, supporting over ...

Hillpointe

Resident Experience Manager

Ocala, FL · On-site

RESIDENT EXPERIENCE MANAGER The Resident Experience Manager supports the leasing and resident satisfaction efforts, and promotes occupancy, retention, and revenue goals at the community. This role is ...

Hillpointe

Resident Experience Manager

Savannah, GA · On-site

RESIDENT EXPERIENCE MANAGER The Resident Experience Manager supports the leasing and resident satisfaction efforts, and promotes occupancy, retention, and revenue goals at the community. This role is ...

Hillpointe

Resident Experience Manager

Morrow, GA

RESIDENT EXPERIENCE MANAGER The Resident Experience Manager supports the leasing and resident satisfaction efforts, and promotes occupancy, retention, and revenue goals at the community. This role is ...

Hillpointe

Resident Experience Manager

Morrow, GA · On-site

RESIDENT EXPERIENCE MANAGER The Resident Experience Manager supports the leasing and resident satisfaction efforts, and promotes occupancy, retention, and revenue goals at the community. This role is ...

Hillpointe

Resident Experience Manager

Savannah, GA · On-site

RESIDENT EXPERIENCE MANAGER The Resident Experience Manager supports the leasing and resident satisfaction efforts, and promotes occupancy, retention, and revenue goals at the community. This role is ...

Hillpointe

Resident Experience Manager

Ocala, FL · On-site

RESIDENT EXPERIENCE MANAGER The Resident Experience Manager supports the leasing and resident satisfaction efforts, and promotes occupancy, retention, and revenue goals at the community. This role is ...

Hillpointe

Resident Experience Manager

Savannah, GA

RESIDENT EXPERIENCE MANAGER The Resident Experience Manager supports the leasing and resident satisfaction efforts, and promotes occupancy, retention, and revenue goals at the community. This role is ...

Maybelle Center

Resident Experience Manager

Portland, OR · On-site

$67K - $70K/yr

Resident Experience Manager The Resident Experience Manager is responsible for overseeing Resident Services, Life Enrichment, and Front Desk operations to ensure residents receive coordinated ...

Hillpointe

Resident Experience Manager

Savannah, GA · On-site

RESIDENT EXPERIENCE MANAGER The Resident Experience Manager supports the leasing and resident satisfaction efforts, and promotes occupancy, retention, and revenue goals at the community. This role is ...

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How much do resident experience manager jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for resident experience manager in the United States is $23.29, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $26.20 per hour, depending on experience, location, and employer.

What is a resident experience manager?

Resident Experience Managers are professionals responsible for ensuring a positive and engaging living environment within residential communities, such as apartment complexes or senior living facilities. They focus on enhancing residents’ satisfaction by organizing events, addressing concerns, and improving communication between residents and management. Their goal is to build a sense of community, resolve issues promptly, and help retain residents by delivering exceptional service. These managers often collaborate with maintenance, leasing, and administrative teams to create a welcoming atmosphere.

How does a resident experience manager typically collaborate with other departments to enhance resident satisfaction?

Resident Experience Managers regularly work with teams such as maintenance, leasing, and property management to address resident concerns and improve overall satisfaction. They act as a liaison, ensuring that resident feedback is communicated and acted upon by relevant departments. This collaboration often involves coordinating community events, resolving service requests efficiently, and developing initiatives that foster a positive living environment. Strong communication and relationship-building skills are essential for success in this role.

What are the key skills and qualifications needed to thrive as a resident experience manager, and why are they important?

To thrive as a Resident Experience Manager, you need expertise in property management, customer service, and conflict resolution, often supported by a degree in hospitality, business, or a related field. Familiarity with property management software, CRM systems, and sometimes certifications like Certified Apartment Manager (CAM) are commonly required. Exceptional interpersonal communication, problem-solving, and organizational skills help you build strong relationships and address resident needs proactively. These skills are vital for maintaining high resident satisfaction, minimizing turnover, and ensuring smooth community operations.

What is the difference between Resident Experience Manager vs Leasing Consultant?

AspectResident Experience ManagerLeasing Consultant
CredentialsCustomer service skills, property management knowledgeSales skills, leasing certifications
Work EnvironmentResident relations, community events, property managementApartment tours, leasing negotiations, client interactions
Employer & Industry UsageProperty management companies, multifamily communitiesApartment communities, leasing offices
Search & Comparison IntentCustomer experience, resident retentionApartment leasing, rental process

The Resident Experience Manager focuses on enhancing resident satisfaction and community engagement, while the Leasing Consultant primarily handles leasing processes and new tenant acquisition. Both roles require strong communication skills and industry knowledge but differ in their core responsibilities and daily tasks.

How much does a resident experience manager make?

A resident experience manager typically earns between $50,000 and $70,000 annually, depending on location, experience, and the size of the property or company. They often require strong communication and customer service skills and may oversee resident relations, events, and amenities.

What cities are hiring for Resident Experience Manager jobs?

Cities with the most Resident Experience Manager job openings:

What are the most commonly searched types of Resident Experience jobs?

The most popular types of Resident Experience jobs are:

Who are the top companies hiring for Resident Experience Manager jobs?

The top employers for Resident Experience Manager jobs are:

What states have the most Resident Experience Manager jobs?

States with the most job openings for Resident Experience Manager jobs include:

Resident Experience Manager jobs near you
Infographic showing various Resident Experience Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $48,436 per year, or $23.3 per hour.

Resident Experience Manager

ConAm Management

College Station, TX

$20 - $25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 21 days ago

CONAM Management rating

3.3

Company rating: 3.3 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

204th of 205 rated real estate companies

Job description

Resident Experience Manager - The Grand 1501 and The Ivy | College Station, TX

Who We Are: Founded in 1975, CONAM Management operates in 10 states, across 26 key metropolitan markets, supporting over 60,000 apartment units of both affordable and conventional housing. Our growing team of over 1,700 associates is dedicated to maintaining and enhancing the quality of life for our residents. At CONAM, we foster a collaborative, team-oriented culture where our associates thrive and are valued for their expertise and commitment.

What We Are Looking For:

We are seeking an enthusiastic Resident Experience Manager to join our team at The Grand 1501 and The Ivy in College Station, TX. In this role, you will lead the full resident experience from inquiry to move-out, driving service excellence, retention, community presentation, marketing outreach, and engagement initiatives. Partner with management and maintenance to ensure operational efficiency, lease compliance, accurate administration, and a high-quality community environment.

This is a full-time position with full benefits. Pay range: $20.00 - $25.00 per hour 

This role offers a higher base pay to reflect its key responsibilities ensuring consistent and reliable compensation, in place of a variable commission structure. 

Key Responsibilities:

  • Resident Experience & Customer Journey
    Lead the full resident lifecycle from inquiry to move-out, ensuring exceptional service, proactive engagement, effective issue resolution, strong retention efforts, and consistent reputation management.

  • Community Presentation & Environment
    Maintain curb appeal, model readiness, signage quality, and professional standards to ensure a welcoming, high-quality community environment.

  • Marketing, Outreach & Digital Engagement
    Support digital marketing, lead generation, outreach initiatives, event promotion, inventory awareness, and resident communication strategies.

  • Events, Engagement & Retention
    Plan and execute budget-conscious community events, monitor lease expirations, and drive renewals, referrals, and long-term retention.

  • Operational Collaboration & Support
    Partner with management and maintenance to ensure service excellence, unit readiness, timely follow-ups, and accurate administrative support.

  • Administrative & Compliance
    Oversee applications, leases, inspections, rent processing, financial recordkeeping, policy enforcement, vendor coordination, and office organization.

  • Other duties as assigned.

Who You Are: (Requirements of the Position)

  • 2+ years of multifamily leasing, hospitality, or customer experience leadership.
  • Proven ability to manage high-touch customer journeys and deliver exceptional service.
  • Strong eye for detail, design, and environmental presentation.
  • Experience with event planning, social media content, and local marketing campaigns.
  • Analytical skills, problem-solving capability, and innovative thinking
  • You thrive in a fast-paced environment and can handle multiple responsibilities, including leasing apartments, conducting tours, managing paperwork, and addressing resident needs.
  • You are proficient in Microsoft Office (Word, Excel, and Outlook), and comfortable learning or knowing property management software like Yardi, MRI, or other leasing and property management systems.
  • You possess a friendly, energetic, and approachable personality that resonates with both prospective and current residents.
  • You are available to work weekends, which is essential for meeting the needs of potential residents and conducting tours during high-traffic hours.
  • You are physically able to lift and carry items weighing up to 25 pounds.

Why You'll Love Working Here:
CONAM Management Corporation is more than just a job — it’s a career where you can grow and be recognized for your expertise in Property Management. We offer a competitive pay, comprehensive benefits package, that make working at CONAM even more rewarding.

Our benefits include:

  • Medical, dental, vision insurance
  • Pet insurance
  • Life insurance and identity theft protection
  • Paid sick and vacation time
  • 401(k) plan with company match
  • Flexible Spending Accounts (FSAs)
  • Employee Assistance Program (EAP)
  • Additional perks: Service award days, floating holiday, early earned wage access and more

At CONAM, we pride ourselves on our culture of excellence and commitment to fostering an inclusive, diverse, and supportive work environment.

Additional Information:

  • This position is contingent upon passing a background check, employment verification, and drug screening.
  • CONAM will consider qualified applicants with criminal histories in a manner consistent with the requirement of the law.
  • We are an Equal Opportunity Employer and encourage all qualified candidates to apply.

Ready to make an impact?
If you're excited about joining a team that values your skills and offers great benefits, click “APPLY”.

Pay Bands: Pay bands are established based on geographic location, internal equity, market conditions, and candidate qualifications. We provide competitive compensation based on experience and qualifications.

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