ZipRecruiter

Log In

1

Resident Experience Manager Jobs in Georgia (NOW HIRING)

Hillpointe

Resident Experience Manager

Savannah, GA

RESIDENT EXPERIENCE MANAGER The Resident Experience Manager supports the leasing and resident satisfaction efforts, and promotes occupancy, retention, and revenue goals at the community. This role is ...

Hillpointe

Resident Experience Manager

Morrow, GA

RESIDENT EXPERIENCE MANAGER The Resident Experience Manager supports the leasing and resident satisfaction efforts, and promotes occupancy, retention, and revenue goals at the community. This role is ...

Hillpointe

Resident Experience Manager

Morrow, GA · On-site

RESIDENT EXPERIENCE MANAGER The Resident Experience Manager supports the leasing and resident satisfaction efforts, and promotes occupancy, retention, and revenue goals at the community. This role is ...

Hillpointe

Resident Experience Manager

Savannah, GA · On-site

RESIDENT EXPERIENCE MANAGER The Resident Experience Manager supports the leasing and resident satisfaction efforts, and promotes occupancy, retention, and revenue goals at the community. This role is ...

Hillpointe

Resident Experience Manager

Savannah, GA

RESIDENT EXPERIENCE MANAGER The Resident Experience Manager supports the leasing and resident satisfaction efforts, and promotes occupancy, retention, and revenue goals at the community. This role is ...

Hillpointe

Resident Experience Manager

Savannah, GA · On-site

RESIDENT EXPERIENCE MANAGER The Resident Experience Manager supports the leasing and resident satisfaction efforts, and promotes occupancy, retention, and revenue goals at the community. This role is ...

Hillpointe

Resident Experience Manager

Morrow, GA

RESIDENT EXPERIENCE MANAGER The Resident Experience Manager supports the leasing and resident satisfaction efforts, and promotes occupancy, retention, and revenue goals at the community. This role is ...

Hillpointe

Resident Experience Manager

Savannah, GA · On-site

RESIDENT EXPERIENCE MANAGER The Resident Experience Manager supports the leasing and resident satisfaction efforts, and promotes occupancy, retention, and revenue goals at the community. This role is ...

Hillpointe

Resident Experience Manager

Warner Robins, GA · On-site

RESIDENT EXPERIENCE MANAGER The Resident Experience Manager supports the leasing and resident satisfaction efforts, and promotes occupancy, retention, and revenue goals at the community. This role is ...

Hillpointe

Resident Experience Manager

Savannah, GA

RESIDENT EXPERIENCE MANAGER The Resident Experience Manager supports the leasing and resident satisfaction efforts, and promotes occupancy, retention, and revenue goals at the community. This role is ...

American Homes 4 Rent

Resident Manager

Atlanta, GA · On-site

$63K - $70K/yr

At AMH, our goal is to simplify the experience of leasing a home through professional management and maintenance support, so our residents can focus on what really matters to them, wherever they are ...

next page

Showing results 1-20

All JobsResident Experience JobsResident Experience Manager JobsResident Experience Manager Jobs in Georgia

Resident Experience Manager information

See Georgia salary details

$9

$19

$30

How much do resident experience manager jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for resident experience manager in Georgia is $19.66, according to ZipRecruiter salary data. Most workers in this role earn between $15.43 and $22.12 per hour, depending on experience, location, and employer.

What is a resident experience manager?

Resident Experience Managers are professionals responsible for ensuring a positive and engaging living environment within residential communities, such as apartment complexes or senior living facilities. They focus on enhancing residents’ satisfaction by organizing events, addressing concerns, and improving communication between residents and management. Their goal is to build a sense of community, resolve issues promptly, and help retain residents by delivering exceptional service. These managers often collaborate with maintenance, leasing, and administrative teams to create a welcoming atmosphere.

How does a resident experience manager typically collaborate with other departments to enhance resident satisfaction?

Resident Experience Managers regularly work with teams such as maintenance, leasing, and property management to address resident concerns and improve overall satisfaction. They act as a liaison, ensuring that resident feedback is communicated and acted upon by relevant departments. This collaboration often involves coordinating community events, resolving service requests efficiently, and developing initiatives that foster a positive living environment. Strong communication and relationship-building skills are essential for success in this role.

What are the key skills and qualifications needed to thrive as a resident experience manager, and why are they important?

To thrive as a Resident Experience Manager, you need expertise in property management, customer service, and conflict resolution, often supported by a degree in hospitality, business, or a related field. Familiarity with property management software, CRM systems, and sometimes certifications like Certified Apartment Manager (CAM) are commonly required. Exceptional interpersonal communication, problem-solving, and organizational skills help you build strong relationships and address resident needs proactively. These skills are vital for maintaining high resident satisfaction, minimizing turnover, and ensuring smooth community operations.

What is the difference between Resident Experience Manager vs Leasing Consultant?

AspectResident Experience ManagerLeasing Consultant
CredentialsCustomer service skills, property management knowledgeSales skills, leasing certifications
Work EnvironmentResident relations, community events, property managementApartment tours, leasing negotiations, client interactions
Employer & Industry UsageProperty management companies, multifamily communitiesApartment communities, leasing offices
Search & Comparison IntentCustomer experience, resident retentionApartment leasing, rental process

The Resident Experience Manager focuses on enhancing resident satisfaction and community engagement, while the Leasing Consultant primarily handles leasing processes and new tenant acquisition. Both roles require strong communication skills and industry knowledge but differ in their core responsibilities and daily tasks.

How much does a resident experience manager make?

A resident experience manager typically earns between $50,000 and $70,000 annually, depending on location, experience, and the size of the property or company. They often require strong communication and customer service skills and may oversee resident relations, events, and amenities.

What are the most commonly searched types of Resident Experience jobs in Georgia?

The most popular types of Resident Experience jobs in Georgia are:

What cities in Georgia are hiring for Resident Experience Manager jobs?

Cities in Georgia with the most Resident Experience Manager job openings:

Resident Experience Manager jobs near you
Infographic showing various Resident Experience Manager job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, and 3% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $40,898 per year, or $19.7 per hour.

Resident Experience Manager

Hillpointe

Savannah, GA

Full-time

Posted 16 days ago

Job description


RESIDENT EXPERIENCE MANAGER

The Resident Experience Manager supports the leasing and resident satisfaction efforts, and promotes occupancy, retention, and revenue goals at the community. This role is responsible for executing daily leasing activities and renewal engagement with both prospective residents and current residents while delivering excellent customer service. This role will involve identifying operational improvements and contributing innovative solutions while staying current with industry trends.

Key Responsibilities:

  • Conduct sales and leasing activities to meet revenue and occupancy targets.
  • Collaborate on marketing strategies and social media presence to drive traffic and boost occupancy rates.
  • Utilize CRM and leasing software to track follow up and applicant progress.
  • Lead and support the guest service team by providing guidance, delegating tasks, and ensuring performance standards are met to achieve occupancy goals.
  • Engage with prospects and residents to ensure their satisfaction.
  • Provide timely responses to prospects, residents and internal stakeholder inquiries and concerns.
  • Identify opportunities for process improvement and offer innovative solutions.
  • Stay updated on industry trends and best practices for continuous improvement
  • Ensure resident satisfaction in efforts to achieve the highest level of overall retention each month

 

Qualifications & Abilities:

  • Two or more years of property management experience required.
  • Ability to work a flexible schedule, including weekends.
  • Detail-oriented with excellent organizational and time management skills
  • High School diploma or equivalent.
  • Ability to quickly learn new software systems, understand data as it relates to the goals, and communicate outcomes.
  • Previous experience in leasing, sales, customer service, or related field preferred
  • Strong interpersonal and communication skills, including the ability to engage effectively with diverse individuals.
  • Ability to physically access all community areas.
  • Valid driver's license for property operations and local travel (if required)

Physical Requirements:

  • Frequently required to sit, stand, walk, bend, kneel, stoop, and reach while performing daily duties.
  • Ability to move throughout the property, including leasing offices, model units, residential buildings, and outdoor common areas.
  • Ability to climb stairs and navigate multistory buildings as required.
  • Ability to lift, carry, push, or pull up to 25 pounds occasionally (e.g., marketing materials, signage, office supplies).
  • Ability to operate standard office equipment including computers, phones, printers, and mobile devices.
  • Ability to communicate effectively in person, over the phone, and via electronic communication.
  • Visual and auditory ability sufficient to observe surroundings, read documents, and interact with residents, prospects, and team members.

 

Work Conditions:

  • Primarily works in a leasing office environment, with regular time spent indoors and outdoors throughout the community.
  • May be exposed to varying weather conditions (heat, rain, humidity) while conducting property tours or attending onsite activities.
  • Work schedule may include weekends, evenings, and occasional holidays based on business needs and occupancy goals.
  • Fastpaced, customerfocused environment with frequent interaction with residents, prospects, vendors, and internal stakeholders.
  • Expected to maintain a professional appearance and demeanor while representing the community and brand.
  • Local travel within the community or to nearby properties may be required.

 

Apply