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Resident Experience Associate Jobs (NOW HIRING)

Ebenezer

Resident Experience Specialist

River Falls, WI

$16.25 - $20.50/hr

Required Qualifications * less than 1 year Senior Living Resident Assistant Resident Care Associate ... experience, and market conditions. Additionally, our organization prioritizes pay equity and ...

Ebenezer

Resident Experience Specialist

River Falls, WI

$16.25 - $20.50/hr

Required Qualifications * less than 1 year Senior Living Resident Assistant Resident Care Associate ... experience, and market conditions. Additionally, our organization prioritizes pay equity and ...

Ebenezer

Resident Experience Specialist

River Falls, WI · On-site

$22.05 - $31.85/hr

Required Qualifications * less than 1 year Senior Living Resident Assistant Resident Care Associate ... experience, and market conditions. Additionally, our organization prioritizes pay equity and ...

CONAM

Resident Experience Manager

College Station, TX · On-site

$20 - $25/hr

Resident Experience Manager- The Grand 1501 and The Ivy | College Station, TX Who We Are: Founded ... Our growing team of over 1,700 associates is dedicated to maintaining and enhancing the quality of ...

Ebenezer

Resident Experience Specialist

River Falls, WI · On-site

$22.05 - $31.85/hr

Required Qualifications * less than 1 year Senior Living Resident Assistant Resident Care Associate ... experience, and market conditions. Additionally, our organization prioritizes pay equity and ...

Ebenezer

Resident Experience Specialist

River Falls, WI · On-site

$22.05 - $31.85/hr

Required Qualifications * less than 1 year Senior Living Resident Assistant Resident Care Associate ... experience, and market conditions. Additionally, our organization prioritizes pay equity and ...

Ebenezer

Resident Experience Specialist

River Falls, WI · On-site

$22.05 - $31.85/hr

Required Qualifications * less than 1 year Senior Living Resident Assistant Resident Care Associate ... experience, and market conditions. Additionally, our organization prioritizes pay equity and ...

Ebenezer

Resident Experience Specialist

River Falls, WI

$16.25 - $20.50/hr

Required Qualifications * less than 1 year Senior Living Resident Assistant Resident Care Associate ... experience, and market conditions. Additionally, our organization prioritizes pay equity and ...

Ebenezer

Resident Experience Specialist

River Falls, WI

$16.25 - $20.50/hr

Required Qualifications * less than 1 year Senior Living Resident Assistant Resident Care Associate ... experience, and market conditions. Additionally, our organization prioritizes pay equity and ...

Ebenezer

Resident Experience Specialist

River Falls, WI · On-site

$22.05 - $31.85/hr

... Associate Care Companion Caregiver Universal Worker Universal Care Partner Resident Support ... experience, and market conditions. Additionally, our organization prioritizes pay equity and ...

Ebenezer

Resident Experience Specialist

River Falls, WI

$16.25 - $20.50/hr

... Associate Care Companion Caregiver Universal Worker Universal Care Partner Resident Support ... experience, and market conditions. Additionally, our organization prioritizes pay equity and ...

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Resident Experience Associate information

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How much do resident experience associate jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for resident experience associate in the United States is $15.83, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $17.31 per hour, depending on experience, location, and employer.

What is a resident experience associate?

Resident Experience Associates are professionals who work in residential communities, such as apartment complexes or senior living facilities, to ensure a positive living experience for residents. Their primary responsibilities include addressing resident concerns, coordinating community events, managing communication between residents and property management, and providing excellent customer service. They play a key role in fostering a welcoming and supportive environment, helping to resolve issues promptly, and enhancing resident satisfaction. By serving as a point of contact, they contribute to building a strong sense of community and improving overall retention rates.

What are the key skills and qualifications needed to thrive as a resident experience associate?

To thrive as a Resident Experience Associate, you need strong customer service skills, attention to detail, and ideally a background in hospitality, property management, or a related field. Familiarity with property management software, CRM systems, and standard office tools is often required. Excellent interpersonal communication, problem-solving abilities, and a positive attitude help create memorable experiences for residents and resolve issues efficiently. These skills ensure high resident satisfaction, smooth daily operations, and contribute to the overall success and reputation of the property or community.

How does a resident experience associate typically collaborate with other departments to enhance resident satisfaction?

Resident Experience Associates work closely with teams such as property management, maintenance, and leasing to ensure residents' needs are promptly addressed. They often act as a liaison, communicating resident concerns or requests to the appropriate departments and following up to ensure timely resolution. This collaborative environment helps create a positive experience for residents and fosters a strong sense of community within the property. Regular meetings and shared digital platforms are commonly used to streamline communication and coordinate efforts.

What is the difference between Resident Experience Associate vs Leasing Consultant?

AspectResident Experience AssociateLeasing Consultant
CredentialsCustomer service skills, basic sales knowledgeReal estate license or leasing certification often preferred
Work EnvironmentResident interactions, community events, customer serviceProperty tours, leasing negotiations, sales activities
Employer & Industry UsageProperty management companies, multifamily communitiesApartment communities, leasing offices
Search & Comparison IntentCustomer experience, resident relationsLeasing process, apartment rentals

The Resident Experience Associate focuses on enhancing resident satisfaction and community engagement, often handling customer service and community events. In contrast, a Leasing Consultant primarily manages property tours and lease negotiations to attract new residents. While both roles involve interaction with prospective and current residents, the Resident Experience Associate emphasizes resident retention and experience, whereas the Leasing Consultant concentrates on leasing and sales activities.

Are resident experience associate positions entry level?

Resident Experience Associate positions are often entry-level roles that focus on customer service, communication, and problem-solving skills. They typically require minimal prior experience and may involve training on property management software and resident engagement strategies.

What cities are hiring for Resident Experience Associate jobs?

Cities with the most Resident Experience Associate job openings:

What are the most commonly searched types of Resident Experience jobs?

The most popular types of Resident Experience jobs are:

What states have the most Resident Experience Associate jobs?

States with the most job openings for Resident Experience Associate jobs include:

Resident Experience Associate jobs near you

Resident Experience Associate

Roundhouse Communities LLC

Minneapolis, MN • On-site

$24 - $26/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago

Job description

Minneapolis, MN • $24-$26/hour • Full-Time • Tuesday-Saturday
Final compensation is based on experience, skills, and qualifications.
People are your superpower.
You remember names, read a room, and know how to turn a frustrated resident into a loyal one. You plan events people actually show up to, follow through on every concern, and bring a warmth and professionalism to the community that residents notice and remember. If that sounds like you, we want to hear from you.
At Roundhouse, our mission is simple and serious: putting humanity into housing. Since 2008 we have grown into a developer and manager of diverse real estate across four states, with more than 10,000 multifamily units and over $2B in assets under management. We got here by building communities people are proud to call home and hiring people who genuinely care about the resident experience.
We are bringing on a Resident Experience Associate to help shape the resident experience across two of our downtown Minneapolis communities. This role is about creating connection and belonging and making sure residents feel seen, heard, and genuinely at home. From thoughtful communication and memorable events to everyday interactions and follow-through, you'll help turn a place people live into a community they feel part of.
What you'll own:
You are a visible presence in the community and a champion of the resident experience. You'll build relationships, create meaningful moments of connection, and help ensure residents feel known, valued, and informed. That means you:
  • Build and maintain positive relationships with residents through consistent, in-person engagement.
  • Get to know residents and what matters to them, bringing a personal and thoughtful approach to everyday interactions.
  • Serve as a primary point of contact for resident questions, concerns, and feedback, turning a complaint or conflict into a resolved, even delighted, outcome.
  • Create and execute a thoughtful calendar of resident experiences, events, and opportunities for connection, with approximately five impactful activations per month across the communities.
  • Play an active role in the Roundhouse transition, helping residents feel informed, supported, and excited about what's ahead.
  • Support clear, proactive, on-brand communication to residents across multiple channels.
  • Partner with the onsite and marketing teams to improve communication quality and consistency.
  • Gather resident feedback, identify trends and recurring concerns, and surface opportunities for improvement.
  • Support initiatives focused on improving overall satisfaction, retention, and community experience.
  • Maintain a visible, positive presence throughout the property.
  • Look for opportunities to proactively connect with residents and anticipate their needs rather than waiting for them to come to us.
  • Identify opportunities to create thoughtful moments that make the resident experience feel more personal and connected.
  • Uphold community standards and contribute to a clean, welcoming environment.
  • Navigate challenging or sensitive resident situations with professionalism, empathy, and sound judgment.

What you bring:
  • You are hospitality obsessed and constantly looking for ways to promote connection and engagement.
  • One to three years in specialized high-rise experience in leasing or property management, ideally within a high-density, luxury urban development.
  • Strong communication and interpersonal skills.
  • A high level of emotional intelligence and professionalism.
  • The ability to manage multiple priorities in a fast-paced environment.
  • Strong problem-solving skills and a solutions-oriented mindset.
  • The ability to stay composed and effective in high-pressure or sensitive situations.
  • A self-starter mentality: you take initiative and follow through.

What's in it for you:
This is full-time work with pay, benefits, and perks built around your well-being, your growth, and your sense of community.
Health and wellness
  • Medical coverage, including a zero-cost employee plan
  • Dental and vision coverage
  • Mental wellness program
  • Gym membership stipend

Financial security
  • 401(k) with employer match
  • Company-paid life insurance
  • Short-term and long-term disability options

Lifestyle and culture
  • Paid time off plus 9 company-paid holidays
  • Paid maternity and parental leave
  • Employee housing discount
  • Alternative transportation allowance
  • Monthly coffee coupon
  • Perks at Work program

Recognition and growth
  • Professional development support
  • Peer recognition program
  • Years of service awards
  • Infinite Possibilities program

Ready to make a community feel like home?
If you're energized by people, naturally create connection, and believe the smallest interactions can shape how someone feels about where they live, we'd love to meet you.
Roundhouse is an equal-opportunity employer and welcomes candidates from all backgrounds and experiences to apply.

Apply