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Reservation Sales Jobs (NOW HIRING)

CRUISE AMERICA INC

Reservations Sales Agent

Mesa, AZ · On-site

$13 - $16.75/hr

SUMMARY The Reservation Sales Agent will be responsible for direct customer contact by phone, email, chat and fax. Essential duties include booking reservations, answering questions, following ...

Carneros Resort and Spa

Reservations Sales Agent

Napa, CA · On-site

$21 - $21.50/hr

Director of Reservations Classification: Part time, Non-Exempt POSITION OVERVIEW The Reservation Sales Agent at Carneros Resort and Spa is responsible for managing guest reservations and providing ...

Carneros Resort and Spa

Reservations Sales Agent

Napa, CA · On-site

$19.50 - $25.25/hr

Director of Reservations Classification: Part time, Non-Exempt POSITION OVERVIEW The Reservation Sales Agent at Carneros Resort and Spa is responsible for managing guest reservations and providing ...

Carneros Resort and Spa

Reservations Sales Agent

Napa, CA · On-site

$21 - $21.50/hr

Director of Reservations Classification: Part time, Non-Exempt POSITION OVERVIEW The Reservation Sales Agent at Carneros Resort and Spa is responsible for managing guest reservations and providing ...

Lark Hospitality

Hotel Front Desk

Cannon Beach, OR · On-site

$20/hr

This includes effective reservation sales, handling all guest accounts efficiently and accurately, and assisting in all phases of guest experience such as check-in, check-out, and problem resolution.

Lark Hospitality

Guest Service Associate

Cambridge, MA · On-site

$21/hr

This includes effective reservation sales, handling all guest accounts efficiently and accurately, and assisting in all phases of guest experience such as check-in, check-out, and problem resolution.

Lark Hospitality

Hotel Front Desk

Cannon Beach, OR · On-site

$20/hr

This includes effective reservation sales, handling all guest accounts efficiently and accurately, and assisting in all phases of guest experience such as check-in, check-out, and problem resolution.

Lark Hospitality

Guest Service Associate

Cambridge, MA · On-site

$16 - $19.75/hr

This includes effective reservation sales, handling all guest accounts efficiently and accurately, and assisting in all phases of guest experience such as check-in, check-out, and problem resolution.

Country Inn and Suites/Jonesborough

Be Seen First

Front Desk Agent

Jonesborough, TN · On-site

$14/hr

Responsible for maintaing high occupancy rate and attending to all inbound/outbound reservation sales. * Keeps records of occupied and vacant rooms and guests' accounts. * Processes audit reports and ...

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Reservation Sales information

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$10

$16

$23

How much do reservation sales jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for reservation sales in the United States is $16.99, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.75 per hour, depending on experience, location, and employer.

What is the difference between Reservation Sales vs Customer Service Representative?

AspectReservation SalesCustomer Service Representative
Primary RoleSell reservations and manage bookingsAssist customers with inquiries and support
Work EnvironmentTravel, hospitality, airline industriesVarious industries including retail, telecom, hospitality
Required SkillsSales, communication, booking systemsCommunication, problem-solving, customer support
Common CertificationsNone typically required, sales experience helpfulNone typically required, customer service experience helpful

Reservation Sales focuses on selling reservations and managing bookings, often in travel or hospitality sectors, requiring sales skills. Customer Service Representatives handle customer inquiries and support across various industries. While both roles require strong communication skills, Reservation Sales emphasizes sales and booking systems, whereas Customer Service focuses on support and problem resolution.

What cities are hiring for Reservation Sales jobs?

Cities with the most Reservation Sales job openings:

What are the most commonly searched types of Reservation Sales jobs?

The most popular types of Reservation Sales jobs are:

What states have the most Reservation Sales jobs?

States with the most job openings for Reservation Sales jobs include:

What are popular job titles for Reservation Sales?

Popular job titles for Reservation Sales:

Reservation Sales jobs near you
Infographic showing various Reservation Sales job openings in the United States as of August 2026, with employment types broken down into 81% Full Time, 18% Part Time, and 1% Contract. Highlights an 77% Physical, 1% Hybrid, and 22% Remote job distribution, with an average salary of $35,349 per year, or $17 per hour.

Reservations / Rapid Response Supervisor

Horseshoe Bay, TX • On-site

Crescent Hotels & Resorts
See more jobs at Crescent Hotels & Resortsexternal

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 12 days ago

Job description

Description
Job Title: Reservations / Rapid Response Supervisor
Department: Reservation Sales / Rapid Response
Supervises: 8-10 Reservation Sales Associates
Job Summary
The Reservations / Rapid Response Supervisor oversees day-to-day reservation operations with a focus on associate training, guest satisfaction, and operational efficiency. This role ensures the reservations team is knowledgeable of all resort offerings and effectively guides guests to products and services that meet their needs. The Supervisor monitors productivity, call handling, and in-house guest requests in alignment with the goals and direction of the Director of Reservation Sales.
Essential Duties and Responsibilities
  • Supervise daily operations of the Reservations and Rapid Response team
  • Train, coach, and support associates on guest service standards and product knowledge
  • Monitor call quality, productivity, and service levels
  • Accurately communicate rates, packages, and resort offerings within approved guidelines to protect revenue
  • Answer all incoming inquiries and reservation requests
  • Book accommodations and advanced activity reservations, including golf, spa, marina, dining, kids' club, and tennis
  • Handle in-house guest calls and dispatch requests to appropriate resort departments
  • Respond to accounting-related inquiries and create service tickets as needed
  • Maintain current knowledge of resort amenities, hours of operation, and product updates; communicate changes to the team
  • Ensure associates complete required familiarization activities for resort offerings
  • Conduct one-on-one coaching and sales training; review performance and identify improvement opportunities
  • Complete required documentation, correspondence, and reporting
  • Maintain a clean, organized, and professional work environment
  • Represent Horseshoe Bay Resort professionally with guests, members, associates, and leadership
  • Assist with additional duties or projects as business needs require

Employment Standards
To perform this job successfully, the associate must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Education and Experience
  • High school diploma or equivalent required
  • College coursework, technical certificate, or related training preferred
  • Three to six months of related experience or an equivalent combination of education and experience

Language Skills
  • Ability to read and interpret business correspondence, procedures, and operational guidelines
  • Ability to write routine reports and correspondence
  • Ability to communicate effectively with guests, associates, and management

Mathematical Skills
  • Ability to perform basic calculations including percentages, discounts, and commissions
  • Ability to understand and work within departmental budget guidelines

Reasoning Ability
  • Ability to solve practical problems in a fast-paced environment
  • Ability to interpret written, verbal, and schedule-based instructions

Physical Demands
  • Ability to sit, stand, walk, and use hands for computer and telephone work
  • Occasional stooping, kneeling, or reaching
  • Ability to lift and move up to 25 pounds

Work Environment
  • Moderate noise level
  • Occasional exposure to outdoor weather conditions
  • Standard office and resort operating environment

Benefits & Perks
Available to All Eligible Associates
  • Weekly meal subsidies
  • Retail and dining discounts at Horseshoe Bay Resort
  • Discounts at all Crescent Hotels & Resorts properties
  • Limited access to select resort amenities (based on occupancy and business levels)

Full-Time Benefits Include
  • Medical, Dental, and Vision Insurance
  • Paid vacation and holidays
  • 401(k) plan with employer match
  • Short- and long-term disability coverage
  • Critical illness and accident insurance
  • Associate Relief Fund
Qualifications
Experience using property management and reservation systems, communicating rates and packages accurately, supporting revenue goals, and coordinating guest requests with multiple resort departments such as golf, spa, dining, and accounting.
Education
  • Bachelors (Preferred)
  • Associates (Preferred)
  • Some college (Preferred)
  • High School (Required)
Experience
  • Required
    Experience using property management and reservation systems, communicating rates and packages accurately, supporting revenue goals, and coordinating guest requests with multiple resort departments such as golf, spa, dining, and accounting.
  • Required
    Experience leading, training, and coaching reservation or hospitality teams; conducting one-on-one performance reviews; monitoring productivity and call quality; and improving sales and service behaviors through ongoing training.
  • Required
    Experience supervising reservation or call center operations, including handling high call volumes, booking accommodations and resort activities, managing in-house guest requests, and ensuring consistent, high-quality guest service

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Source: Crescent Hotels & Resorts

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