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Reservation Coordinator Jobs (NOW HIRING)

Compass Group

RESERVATION COORDINATOR

Manhattan, NY · On-site

$31 - $31.25/hr

Job Summary The Reservation Coordinator - Conference Center - is responsible for delivering the highest standards in service and consistently maintaining customer satisfaction, ensuring the space is ...

Rapport

RESERVATION COORDINATOR

New York, NY · On-site

$31 - $31.25/hr

Job Summary The Reservation Coordinator - Conference Center - is responsible for delivering the highest standards in service and consistently maintaining customer satisfaction, ensuring the space is ...

Compass Group

RESERVATION COORDINATOR

New York, NY

$31 - $31.25/hr

Job Summary The Reservation Coordinator - Conference Center - is responsible for delivering the highest standards in service and consistently maintaining customer satisfaction, ensuring the space is ...

Compass Group

RESERVATION COORDINATOR

Manhattan, NY

$31 - $31.25/hr

Job Summary The Reservation Coordinator - Conference Center - is responsible for delivering the highest standards in service and consistently maintaining customer satisfaction, ensuring the space is ...

Wsgr

Conference Reservation Coordinator

Palo Alto, CA

$29.83 - $40.36/hr

The firm is currently recruiting for a Conference Reservation Coordinator for our New York or Palo Alto office. This role is responsible for managing the scheduling and coordination of conference ...

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How much do reservation coordinator jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for reservation coordinator in the United States is $19.09, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $21.15 per hour, depending on experience, location, and employer.

What does a reservations coordinator do?

A reservations coordinator manages booking and scheduling for clients or guests, ensuring accurate and timely reservations. They communicate with customers, update reservation systems, and handle changes or cancellations, often using software like reservation management tools. Strong organizational and communication skills are essential for this role.

What does a Reservation Coordinator do?

A Reservation Coordinator is responsible for managing and organizing reservations for clients, guests, or customers in industries such as hospitality, travel, or events. Their duties typically include booking accommodations, confirming reservations, handling changes or cancellations, and providing customer service. They also maintain records, communicate with other departments, and ensure that all reservation details are accurate. Strong organizational, communication, and computer skills are essential for this role.

How to become a reservationist?

To become a reservationist, candidates typically need a high school diploma or equivalent and strong customer service skills. Experience with reservation systems or booking software is often preferred, and some employers may require certification or training in specific tools. Good communication and organizational skills are essential for success in this role.

What is the highest paying job as a coordinator?

The highest paying roles for coordinators often include senior or specialized positions such as project coordinators, program managers, or operations managers, especially in industries like healthcare, technology, or finance. These roles typically require advanced skills, certifications, and experience, and can offer salaries significantly higher than entry-level coordinator positions.

How does a Reservation Coordinator typically collaborate with other departments to ensure a seamless guest experience?

As a Reservation Coordinator, you will frequently work with teams such as front desk, housekeeping, and event planning to ensure guest requests and booking details are accurately communicated and fulfilled. Effective communication is key, as you’ll relay special requirements, coordinate last-minute changes, and resolve scheduling conflicts. This role often acts as a central point of contact, helping various departments stay informed and aligned, which is essential for delivering a smooth and personalized guest experience.

What is the difference between Reservation Coordinator vs Front Desk Agent?

AspectReservation CoordinatorFront Desk Agent
Primary RoleManage reservations, coordinate bookings, and handle customer inquiries related to reservationsGreet guests, check-in/check-out, and assist with guest services at the front desk
Required SkillsCustomer service, booking systems, communicationCustomer service, communication, multitasking
Work EnvironmentHotels, resorts, travel agenciesHotels, motels, hospitality venues
Common CertificationsNone typically required, but hospitality or travel certifications can helpNone typically required

The Reservation Coordinator focuses on managing reservations and coordinating bookings, often working behind the scenes, while the Front Desk Agent interacts directly with guests for check-in, check-out, and guest services. Both roles require strong customer service skills and are vital in the hospitality industry, but they differ mainly in their daily responsibilities and interaction levels with guests.

What are the key skills and qualifications needed to thrive as a Reservation Coordinator, and why are they important?

To thrive as a Reservation Coordinator, you need excellent organizational skills, attention to detail, and customer service experience, often supported by a high school diploma or equivalent. Familiarity with reservation management software, booking systems, and office productivity tools is typically required. Strong communication, problem-solving abilities, and the capacity to multitask under pressure help set exceptional candidates apart. These skills ensure accurate bookings, positive guest experiences, and efficient operations within hospitality or travel organizations.

What jobs pay 500,000 a year in the US?

In the US, high-paying roles such as executive-level positions (CEOs, CFOs, COOs), specialized medical professionals (surgeons, anesthesiologists), and successful entrepreneurs can earn $500,000 or more annually. Certain senior roles in finance, law, and technology also reach this level, often requiring advanced skills, extensive experience, and leadership responsibilities.
More about Reservation Coordinator jobs
What cities are hiring for Reservation Coordinator jobs? Cities with the most Reservation Coordinator job openings:
What are the most commonly searched types of Reservation jobs? The most popular types of Reservation jobs are:
What states have the most Reservation Coordinator jobs? States with the most job openings for Reservation Coordinator jobs include:
Reservation Coordinator jobs near you
Infographic showing various Reservation Coordinator job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 2% Hybrid, and 2% Remote job distribution, with an average salary of $39,710 per year, or $19.1 per hour.
Reservation Coordinator

Reservation Coordinator

Sonesta International Hotels Corporation

Nashville, TN • On-site

$16.75 - $21.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 21 days ago

Sonesta International Hotels rating

7.0

Company rating: 7.0 out of 10

Based on 46 frontline employees who took The Breakroom Quiz

29th of 108 rated hotels

Job description

We're Sonesta International Hotels.
The 8th largest hotel company in the U.S.-and growing fast.
An epic blend of full-service and focused hotels in major cities, Sonesta's uniquely diverse portfolio of owned, managed, and franchised properties makes us everywhere you want to be. Driven by the human side of hospitality, we deliver service with passion, loyalty with purpose, and experiences that truly connect.
Together We Thrive-bringing quality, value, and amazing hospitality to every guest, every stay, across 1000+ properties in eight countries and counting.
Job Description Summary
Coordinate all hotel reservations, both transient and group. Build/enter and then maintain all group blocks, individual reservations, and rooming lists in all systems. The Reservation Coordinator is an integral member of the Revenue, Sales and Catering team who works most closely with the Reservations Supervisor and Area Director of Revenue Management, Business Travel Directors and Catering Event Managers. Ideal candidate must own the position, handle consistent workload, multi-task while prioritizing duties and show strong initiative. This is not an entry-level position.
Job Description
  • Maintain high level of attention to detail and accuracy of data input.
  • Utilize systems related to your job functions including but not limited to: OPERA, Synxis, Delphi, Passkey/GroupMAX, third party housing sites.
  • Coordinate computerized reservation, inventory and revenue management systems. Ensure transient pricing, length of stay controls, inventory levels, group inventories, group cut-off dates, and all other transient and group controls and restrictions are adhered to.
  • Own and manage all sellouts until the day of arrival. Upon day of arrival, turn over responsibility to the Front Office or as instructed by the Area Director of Revenue Management.
  • Enter reservations via email and phone from Business Travel Manager pertaining to special corporate accounts.
  • Enter group contracts into all necessary reservation systems and communicate group information to the front office.
  • Follow through and detail every group master or transient reservation. Build group blocks to deploy the standard business strategy for each group type (call-in, rooming list, wedding, etc.). Manage inventory, keeping it in sync between Opera and Synxis. Setup and manage reservation links and test prior to sending to Service Managers and/or Meeting Planners. Manage rooming lists. Determine strategies to deploy upsell/incremental revenue drivers. Manage primary inventory to ensure room availability above the blocks is available to generate upsell revenue. Make, modify and cancel reservations as requested.
  • Always answer all calls and questions regarding hotel facilities and rates in a professional manner. Promptly provide accurate information regarding availability, accommodation types, transportation to/from the hotel, rate, etc. Promote Sonesta and brand-specific marketing programs. Know the principal competition and leverage hotel's relative strengths.
  • Correspond professionally in writing with internal/external guests via email.
  • Enter special requests and alert front office to ensure follow-through and guest satisfaction.
  • Coordinates gift certificate redemptions on request.
  • Return telephone messages and email request same day.
  • Handle complaints in a tactful manner and negotiate resolutions such as alternative accommodations when hotel is sold out.

Strategy and Planning
  • Organize reservation activities and filing systems.
  • Provide departments with rate and inventory information upon request.
  • Attend meetings as deemed necessary by Reservation Supervisor and/or Area Director of Revenue Management.
  • Follow through on all changes submitted by the Sales and Catering department.
  • Handle complaints in a tactful manner and negotiate resolutions such as alternative accommodations when hotel is sold out.

Deliver Passionate & Engaging Service to our Guests
  • You will be passionate and truly engaged in taking care of our guests, recognizing individual guests and anticipating their unique needs in order to exceed their expectations
  • You will consistently deliver our GUEST model:
    • Greet or welcome everyone, warmly with a smile
    • Use eye and ear contact and guest's name
    • Establish/anticipate needs
    • Solve and own all requests/complaints
    • Thank everyone
  • Build solid relationship with your Colleagues
  • Treat colleagues with respect and dignity
  • Other duties and responsibilities may be assigned. The employee is expected to work in other areas of the hotel when needed to assist operations to perform job duties not necessarily contained in this job description.

Qualifications and Skills
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • High school education or equivalent
  • Hotel experience required
  • Reservations experience preferred
  • Ability to type 45 words per minute on a computer keyboard
  • Track record of delivering exceptional guest or client experience
  • Communication skills are utilized a significant amount of time for training and safety purposes, and when interacting with guests and associates.
  • Strong communication skills
  • Appropriate professional appearance and demeanor

Additional Job Information/Anticipated
Pay Range
Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:
  • Medical, Dental and Vision Insurance
  • Health Savings Account with Company Match (available the first day of the month after hire date)
  • 401(k) Retirement Plan with Company Match
  • Paid Vacation and Sick Days (2 weeks of vacation, 6 sick days, 10 paid holidays per year)
  • Free parking
  • Free shift meal
  • $60 Shoes for Crew credit per year
  • Fun, family environment
  • Sonesta Hotel Discounts (over 1,200 hotels world-wide)
  • Educational Assistance
  • Paid Parental Leave
  • Company Paid Life Insurance
  • Company Paid Short Term and Long-Term Disability Insurance
  • Various Employee Perks and Discounts

All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Benefits
Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:
  • Medical, Dental and Vision Insurance
  • Health Savings Account with Company Match
  • 401(k) Retirement Plan with Company Match
  • Paid Vacation and Sick Days
  • Sonesta Hotel Discounts
  • Educational Assistance
  • Paid Parental Leave
  • Company Paid Life Insurance
  • Company Paid Short Term and Long Term Disability Insurance
  • Various Employee Perks and Discounts
  • Hospital Indemnity
  • Critical Illness Insurance
  • Accident Insurance

Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law.
Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.

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