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Reservation Coordinator Jobs in Indiana (NOW HIRING)

Sales Coordinator

Carmel, IN · On-site

$17.75 - $24.50/hr

The Sales Coordinator will- assist in the execution of the Sales department administrative process ... reservation method is individual call-in; enter final pick up in Brand System * Preparation and ...

Sales Coordinator

Carmel, IN · On-site

$18.75 - $25.75/hr

The Sales Coordinator will- assist in the execution of the Sales department administrative process ... reservation method is individual call-in; enter final pick up in Brand System * Preparation and ...

As a Spa Coordinator, Hospitality Employee, you are the face of our brand.Setting the tone for ... Excellent communication skills. Tech-savvy ability to learn reservation, point-of-sales software.

As a Spa Coordinator, Hospitality Employee, you are the face of our brand.Setting the tone for ... Excellent communication skills. Tech-savvy ability to learn reservation, point-of-sales software.

Host - EM

Indianapolis, IN

$13.50 - $18/hr

Hosts are responsible for effectively coordinating and controlling the flow of guests at the front ... Check the reservation list and coordinate with Managers to anticipate guest flow, peak times, and ...

Hosts are responsible for effectively coordinating and controlling the flow of guests at the front ... Check the reservation list and coordinate with Managers to anticipate guest flow, peak times, and ...

Maintain an up-to-date reservation book, ensuring that all reservations are recorded accurately ... and Coordination: * Maintain effective communication with servers, bussers, and kitchen staff to ...

Host - Commission Row

Indianapolis, IN · On-site

$13.50 - $16.75/hr

Maintain an up-to-date reservation book, ensuring that all reservations are recorded accurately ... and Coordination: * Maintain effective communication with servers, bussers, and kitchen staff to ...

Host - RIZE, Indy

Indianapolis, IN · On-site

$13.50 - $16.75/hr

Maintain an up-to-date reservation book, ensuring that all reservations are recorded accurately ... and Coordination: * Maintain effective communication with servers, bussers, and kitchen staff to ...

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Reservation Coordinator information

See Indiana salary details

$11

$18

$27

How much do reservation coordinator jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for reservation coordinator in Indiana is $18.17, according to ZipRecruiter salary data. Most workers in this role earn between $15.77 and $20.14 per hour, depending on experience, location, and employer.

What does a reservation coordinator do?

A Reservation Coordinator is responsible for managing and organizing reservations for clients, guests, or customers in industries such as hospitality, travel, or events. Their duties typically include booking accommodations, confirming reservations, handling changes or cancellations, and providing customer service. They also maintain records, communicate with other departments, and ensure that all reservation details are accurate. Strong organizational, communication, and computer skills are essential for this role.

How does a reservation coordinator typically collaborate with other departments to ensure a seamless guest experience?

As a Reservation Coordinator, you will frequently work with teams such as front desk, housekeeping, and event planning to ensure guest requests and booking details are accurately communicated and fulfilled. Effective communication is key, as you’ll relay special requirements, coordinate last-minute changes, and resolve scheduling conflicts. This role often acts as a central point of contact, helping various departments stay informed and aligned, which is essential for delivering a smooth and personalized guest experience.

What is the difference between Reservation Coordinator vs Front Desk Agent?

AspectReservation CoordinatorFront Desk Agent
Primary RoleManage reservations, coordinate bookings, and handle customer inquiries related to reservationsGreet guests, check-in/check-out, and assist with guest services at the front desk
Required SkillsCustomer service, booking systems, communicationCustomer service, communication, multitasking
Work EnvironmentHotels, resorts, travel agenciesHotels, motels, hospitality venues
Common CertificationsNone typically required, but hospitality or travel certifications can helpNone typically required

The Reservation Coordinator focuses on managing reservations and coordinating bookings, often working behind the scenes, while the Front Desk Agent interacts directly with guests for check-in, check-out, and guest services. Both roles require strong customer service skills and are vital in the hospitality industry, but they differ mainly in their daily responsibilities and interaction levels with guests.

What are the key skills and qualifications needed to thrive as a reservation coordinator?

To thrive as a Reservation Coordinator, you need excellent organizational skills, attention to detail, and customer service experience, often supported by a high school diploma or equivalent. Familiarity with reservation management software, booking systems, and office productivity tools is typically required. Strong communication, problem-solving abilities, and the capacity to multitask under pressure help set exceptional candidates apart. These skills ensure accurate bookings, positive guest experiences, and efficient operations within hospitality or travel organizations.
What are the most commonly searched types of Reservation jobs in Indiana? The most popular types of Reservation jobs in Indiana are:
Infographic showing various Reservation Coordinator job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 14% Part Time, 1% Temporary, and 2% Contract. Highlights an 83% Physical, 1% Hybrid, and 16% Remote job distribution, with an average salary of $37,786 per year, or $18.2 per hour.

$17.75 - $24.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 25 days ago


Job description

Ascent Hospitality has an extensive portfolio of hotels and a strong pipeline of new properties and acquisitions, but we’re not about numbers…we’re about people and that remains our foundation. Our culture expresses a memorable experience for all of our Team Members and guests alike. So we’re constantly looking for individuals who work well together for a unified purpose. For our leadership, we’re looking for accomplished individuals with a passion to serve others, strong communicators who clearly understand the needs of others and trendsetters who excel at challenges and change. If this is what you’re all about, consider joining our Team.
Ascent Hospitality is looking for a uniquely qualified hospitality leader to join our team as a Sales Coordinator!
The Sales Coordinator will- assist in the execution of the Sales department administrative process, service, detail; will efficiently communicate to all departments what Group needs there are from time of booking through check out date; will execute the non-selling functions of the department to allow sales staff maximum time for soliciting and securing additional business for the hotel; will efficiently perform all assigned sales duties including the processing of incoming leads and executing sales reporting requirements; will ensure all deadlines are met; will perform assigned duties, maintain sales data files and act as liaison between hotels and clients.

BENEFITS:
  • Competitive Salary!
  • Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options!
  • 401k with employer MATCH!
  • Paid PTO!
  • Uniforms Provided for most positions!
  • Team Member Hotel Discount Program!

ESSENTIAL FUNCTIONS:
  • Coordinate group room blocks
  • Manage all pre-arrival and post departure tasks
  • Conduct hotel site tours for walk-in guests if Sales Manager is not on property
  • Manage group files and turnover checklist for opportunities booked by Sales Manager
  • Assist with administrative tasks
  • Provide the highest quality of service to the customer always, set example for immediate and hotel wide staff.
  • Take inquiries and walk-ins that come into the hotel for group and/or meeting room business in the absence of the Sales Manager.
  • Ability to analyze business to make profitable decision for the hotel whether it fits, quote rates and quote room rentals.
  • Preparation and distribution of all outgoing correspondence pertaining to your property from the Sales Manager/Director of Sales i.e. faxes, proposals, contracts, thank you letters, regret letters, sales kits, comp night certificates
  • Knowledge of Brand Systems and use daily for all group and transient business.
  • Responsible for all meeting room events booked by Director of Sales as follows: prepare banquet event orders, send out banquet event orders to clients, greet all meeting room amp; social event contacts prior to events, advanced payments, direct bill authorizations, credit card authorizations, check in with contact during break times and lunch and after the event.
  • Maintain Group rooming lists; enter rooming list, route charges, release blocks after cut-off; watch blocks to determine if blocks need to be increased or decreased when reservation method is individual call-in; enter final pick up in Brand System
  • Preparation and distribution of Group Resumes
  • Make all direct bill reservations and apply to direct bill account
  • Handle all group special requests Shuttle requests group amp; individual, amenity form distribution and follow up, reservation cards
  • Responsible for sales file maintenance
  • Ensure collateral stock is maintained.
  • Knowledgeable of Front Desk check-in, check-out, answering phones, transferring calls, making reservations, etc.
  • Maintain close relations with the top accounts.
  • Monthly visits to clients that have been interacted with regularly to thank for business. Often will be joint calls with Director of Sales
  • Assist Director of Sales in planning of property specific sales blitzes and client events.
  • Involvement in community activities and hotel programs.
  • Clear understanding of all selling strategies set by Revenue Manager to ensure revenue maximization.
  • Attend and participate in weekly sales, staff, bi-weekly revenue meetings, monthly regional meetings and other meetings as assigned.
  • Attend any brand required training as well as Ascent Hospitality required training.
  • Inform General Manager, Director of Sales, and Regional Director of Ops. of potential opportunities/concerns with clients.
  • Cross sell opportunities between cluster properties.
  • Comply with company policies and procedures.
  • Knowledge of occupancy, average rate and RevPar goals
SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES:
  • Excellent written and verbal communication and interpersonal skills
  • Highly responsible, reliable, and ethical
  • Well organized and detail-oriented
  • Ability to multi-task
  • Proficiency in Microsoft Office applications
  • At least one year of prior hotel experience
PHYSICAL DEMANDS:
  • While performing the duties of this job, the employee will be required to sit for long periods of time; using hands and fingers repetitively; view computer screens for long periods of time; use office equipment, including a telephone; reach with hands and arms; and stoop, kneel or crouch and frequently required to walk, climb stairs, talk and hear.
  • May be required to regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds.
  • Must be capable of effectively using close vision, distance vision, and color vision.
  • Able to operate in mentally and physically stressful situations
QUALIFICATION STANDARDS:
  • Education: High school education or equivalent is required. Some college education is preferred.
  • Some experience or training in same or similar field is preferred.
  • Must be able to work in team environment

EEO Employer