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Reservation Assistant Jobs (NOW HIRING)

NC · On-site

$16/hr

In this role, the Cash Management/Reservation Assistant supports the Cash Management and Reservations Branch by providing accurate, efficient, and friendly service to Zoo guests and staff. Team ...

Concierge

San Francisco, CA

$18.25 - $23.50/hr

Reconfirm all dietary restrictions by 72 hours prior to the reservation * Assist guests with cancellations or reschedule requests * Provide daily reports to BOH team about dietary restrictions

Properly set each table with the appropriate china, glass and silver, based on the details of the reservation * Assist Front Servers with the service of food and beverage during the dining experience ...

Properly set each table with the appropriate china, glass and silver, based on the details of the reservation * Assist Front Servers with the service of food and beverage during the dining experience ...

Reservation Agent

Southampton, PA

$15.50 - $19.25/hr

Dave Ramsey's SmartDollar Program Reservation Manager Agent Responsibilities: * Assist with calls from and to customers. * Help support field team members and U-Haul dealerships with equipment and ...

Reservation Coordinator (Remote)

Denver, CO · Remote

$17.75 - $22.75/hr

You will assist with reviewing reservation confirmations, organizing itinerary updates, and maintaining booking documentation so that travel details remain clear and properly recorded. Monitoring ...

The Reservation Supervisor oversees the daily operations of the reservations department, ensuring ... Monitor room availability, rates, and inventory * Assist with rate loading and system updates

FRONT DESK GSR

Las Vegas, NV · On-site

$13.50 - $17/hr

Must be able to book guest reservation assist with cancellations, and answer questions on hotel rates, facilities, services, and special promotions. * Coordinating with other departments to help ...

Dave Ramsey's SmartDollar Program Reservation Manager Agent Responsibilities: * Assist with calls from and to customers. * Help support field team members and U-Haul dealerships with equipment and ...

Also confirm all reservations at least 1 day in advance of the reservation. * Assist with service as needed, pouring water, coffee or any other service requested by a supervisor or manager. * Reset ...

Dave Ramsey's SmartDollar Program Reservation Agent Responsibilities: * Assist with calls from and to customers. * Help support field team members and U-Haul dealerships with equipment and ...

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Reservation Assistant information

See salary details

$29K

$59.8K

$109K

How much do reservation assistant jobs pay per year?

As of Jun 19, 2026, the average yearly pay for reservation assistant in the United States is $59,773.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,500.00 and $70,000.00 per year, depending on experience, location, and employer.

What does a reservations assistant do?

A reservations assistant manages booking and scheduling tasks for clients or customers, often using reservation software or systems. They handle inquiries, confirm reservations, update records, and ensure smooth communication between clients and service providers, supporting efficient operations in hospitality, travel, or event industries.

What does a reservation associate do?

A reservation associate manages booking and scheduling for clients or customers, often using reservation systems or software. They handle inquiries, confirm reservations, modify or cancel bookings, and provide customer service to ensure a smooth reservation process. Strong communication skills and attention to detail are essential for this role.

Do you need a degree to be a reservation agent?

A reservation assistant typically does not need a degree to perform the role, but strong communication skills, customer service experience, and familiarity with reservation systems are important. Some employers may prefer or require a high school diploma or equivalent, while advanced roles or specialized industries might seek additional certifications or training.

What is the difference between Reservation Assistant vs Front Desk Agent?

AspectReservation AssistantFront Desk Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentHotels, travel agencies, event venuesHotels, resorts, hospitality establishments
Primary ResponsibilitiesHandling reservations, managing booking systems, customer inquiriesChecking in/out guests, answering phones, assisting visitors

Both Reservation Assistants and Front Desk Agents work in hospitality settings, focusing on guest interactions. Reservation Assistants primarily manage bookings and reservations, while Front Desk Agents handle guest check-ins, check-outs, and front desk duties. The roles often overlap but differ mainly in their core functions within the guest service process.

What are Reservation Assistants?

Reservation Assistants are professionals who handle booking and reservation requests for customers, typically in industries such as hospitality, travel, or events. They are responsible for processing reservations, confirming availability, and providing information about services. Their role often includes answering customer inquiries, updating reservation systems, and ensuring that guest preferences or special requests are recorded. Strong communication and organizational skills are essential for this position, along with familiarity with booking software.

How to become a reservationist?

To become a reservationist, candidates typically need a high school diploma or equivalent and strong customer service skills. Experience with reservation systems or booking software is often preferred, and some roles may require basic computer proficiency and good communication abilities.

What are some common challenges faced by Reservation Assistants and how can they be managed effectively?

Reservation Assistants often encounter challenges such as handling high call volumes, managing last-minute booking changes, and resolving overbooking issues. Effective time management, clear communication skills, and familiarity with booking software are essential for staying organized and providing excellent customer service. Building strong relationships with team members and staying calm under pressure can also help Reservation Assistants navigate busy periods and deliver positive experiences to clients.

What are the key skills and qualifications needed to thrive as a Reservation Assistant, and why are they important?

To thrive as a Reservation Assistant, you need strong organizational skills, attention to detail, and customer service experience, often supported by a high school diploma or equivalent. Familiarity with reservation management software, booking systems, and office productivity tools is typically required. Excellent communication, problem-solving abilities, and a friendly demeanor help you stand out in this role. These skills and qualities are crucial for ensuring efficient booking processes, high customer satisfaction, and smooth daily operations.
More about Reservation Assistant jobs
What cities are hiring for Reservation Assistant jobs? Cities with the most Reservation Assistant job openings:
What are the most commonly searched types of Reservation jobs? The most popular types of Reservation jobs are:
What states have the most Reservation Assistant jobs? States with the most job openings for Reservation Assistant jobs include:
What job categories do people searching Reservation Assistant jobs look for? The top searched job categories for Reservation Assistant jobs are:
Infographic showing various Reservation Assistant job openings in the United States as of June 2026, with employment types broken down into 4% As Needed, 4% Full Time, 88% Part Time, and 4% Temporary. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $59,773 per year, or $28.7 per hour.
Reservation Assistant

$15/hr

Other

Posted 13 days ago


Job description

Reservation Assistant

Title - Reservation Assistant

Position Description - Department Information University Events (UE) follows university priorities to plan, support, and execute meetings, events, and programs on campus. A one-stop shop operation, University Events coordinates the efforts of support areas on behalf of event sponsors. University Events provides a high level of customer service to event sponsors while managing limited space and other resources in service of the University mission.

Position Information Under the supervision of the Room Reservationist and the Scheduling Area Graduate Assistant, the Reservation Assistant (RA) reviews online reservation requests for BSU spaces through our Event Management System (EMS). RAs ensure requests are compatible with the space based on institutional policies and procedures and assign any necessary resources. When appropriate, RAs also send emails to sponsors and service providers to offer resolutions or seek clarification regarding the reservation request.

As an RA, you will work in the UE Main Office location at RSU200. Hours for this position are available Monday through Friday, with shifts varying between 9am and 5pm. A set weekly schedule is established at the beginning of the semester with the Room Reservationist. RAs can pick up additional shifts when available, if the shift does not conflict with a scheduled class and if doing so does not put them over the 20-hour per week cap.

Preferred Qualifications - Previous customer service and/or office experience Strong computer skills Positive and professional attitude Excellent customer service skills Works accurately with attention to detail Reliable and self-motivated Great written and verbal communication skills Great organizational skills Ability to multitask successfully Familiarity with BSU campus Willingness to learn

Physical Demands - Ability to sit for long periods of time while reading from a computer screen Typical office clerical work

Special Conditions for Eligibility - Please be aware that employment at Bridgewater State University is contingent upon completion of a successful background check. Bridgewater State University is an E-Verify employer.

EEO Statement - Bridgewater State University is an equal employment opportunity employer and considers all qualified candidates without regard to race, color, religion, sex, age, national origin, disability status, veteran status, gender identity, sexual orientation, genetic information, pregnancy or pregnancy-related condition or any other characteristic protected by law.

Hourly Rate - $15.00

Posting Number - Stu05670P

Close Date - 10/04/2026

Special Instructions to Applicants - For additional information about this position or for a status update on your application, please contact: Lizzy Mullen e1mullen@bridgew.edu

Required fields are indicated with an asterisk (*).

  1. * Are you a Bridgewater State University undergraduate student enrolled in a degree program registered for at least six credits?
    • Yes
    • No
  2. * Please provide the days and hours you would be available to work. Hours must be outside of your scheduled class times. (Open Ended Question)
  3. * Have you ever worked on campus before?
    • Yes
    • No

Required Documents

  1. Resume
  2. Cover Letter
  3. Class Schedule

Optional Documents