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Reservation Assistant Jobs in Toronto, ON (NOW HIRING)

U-Haul

Reservation Manager

Toronto, ON · On-site

CA$17.60 - CA$19/hr

Discounts on Apple products, Dell computers, hotels, and more Reservation Manager Agent Responsibilities: * Assist with calls from and to customers. * Help support field team members and U-Haul ...

U-Haul

Reservation Manager (Part time)-3

Brampton, ON · On-site

CA$17.60 - CA$19/hr

Discounts on Apple products, Dell computers, hotels, and more Reservation Manager Agent Responsibilities: * Assist with calls from and to customers. * Help support field team members and U-Haul ...

Marriott

Group Housing Coordinator

Toronto, ON · On-site

POSITION SUMMARY Process all reservation requests, changes, and cancellations received by phone ... assist individuals with disabilities; thank guests with genuine appreciation. Speak with others ...

The Dorset

Host - The Dorset

Toronto, ON

Manage reservation and walk-in traffic using Open Table * Monitor table rotation and coordinate ... Answer guest inquiries and assist with special requests, wait times, or accommodations * Support ...

Mlse

Host, Platinum Club

Toronto, ON · On-site

CA$17.60/hr

The Host will also assist with operational tasks to support overall service excellence and smooth ... Manage and take accurate in-person reservations through Sevenrooms, our reservation system. * Work ...

Mlse

Host, Scotia Club

Toronto, ON

CA$17.60/hr

The Host will also assist with operational tasks to support overall service excellence and smooth ... Manage and take accurate in-person reservations through Sevenrooms, our reservation system. * Work ...

Mlse

Host, Hot Stove Club

Toronto, ON · On-site

CA$17.60/hr

The Host will also assist with operational tasks to support overall service excellence and smooth ... Manage and take accurate in-person reservations through Sevenrooms, our reservation system. * Work ...

Hyatt

Greeter/Part-Time

Toronto, ON · On-site

Maintain the reservation system and communicate updates to the team * Ensure cleanliness and organization of the host stand and dining areas * Assist with setting and clearing tables as needed

Ruth's Chris Dixon Road

Host/Hostess

Toronto, ON · On-site

Be a team player and work well with others. * Assist the Manager on Duty in planning reservations ... the reservation and seating plan. Requirements: * Must be able to lift, handle and carry trays ...

Ruth'S Chris Dixon Road

Host/Hostess

Toronto, ON · On-site

Be a team player and work well with others. * Assist the Manager on Duty in planning reservations ... the reservation and seating plan. Requirements: * Must be able to lift, handle and carry trays ...

Marriott

Residences Concierge

Toronto, ON · On-site

Understand and assist with owners' reservation services (HRS). Assist with scheduling of the elevator for move-in/out for Residence owners/tenants. Assist with Bell/valet services for owners when ...

R&D Spadina

Host - R&D

Toronto, ON

You assist with other duties as assigned, always supporting the team and the guest experience ... Comfortable using reservation and table management systems (OpenTable) - preferred * A passion for ...

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Reservation Assistant information

What is a reservation assistant?

Reservation Assistants are professionals who handle booking and reservation requests for customers, typically in industries such as hospitality, travel, or events. They are responsible for processing reservations, confirming availability, and providing information about services. Their role often includes answering customer inquiries, updating reservation systems, and ensuring that guest preferences or special requests are recorded. Strong communication and organizational skills are essential for this position, along with familiarity with booking software.

What are the key skills and qualifications needed to thrive as a reservation assistant?

To thrive as a Reservation Assistant, you need strong organizational skills, attention to detail, and customer service experience, often supported by a high school diploma or equivalent. Familiarity with reservation management software, booking systems, and office productivity tools is typically required. Excellent communication, problem-solving abilities, and a friendly demeanor help you stand out in this role. These skills and qualities are crucial for ensuring efficient booking processes, high customer satisfaction, and smooth daily operations.

What are some common challenges faced by reservation assistants and how can they be managed effectively?

Reservation Assistants often encounter challenges such as handling high call volumes, managing last-minute booking changes, and resolving overbooking issues. Effective time management, clear communication skills, and familiarity with booking software are essential for staying organized and providing excellent customer service. Building strong relationships with team members and staying calm under pressure can also help Reservation Assistants navigate busy periods and deliver positive experiences to clients.

What is the difference between Reservation Assistant vs Front Desk Agent?

AspectReservation AssistantFront Desk Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentHotels, travel agencies, event venuesHotels, resorts, hospitality establishments
Primary ResponsibilitiesHandling reservations, managing booking systems, customer inquiriesChecking in/out guests, answering phones, assisting visitors

Both Reservation Assistants and Front Desk Agents work in hospitality settings, focusing on guest interactions. Reservation Assistants primarily manage bookings and reservations, while Front Desk Agents handle guest check-ins, check-outs, and front desk duties. The roles often overlap but differ mainly in their core functions within the guest service process.

What are the most commonly searched types of Reservation jobs in Toronto, ON?

The most popular types of Reservation jobs in Toronto, ON are:

What job categories do people searching Reservation Assistant jobs in Toronto, ON look for?

The top searched job categories for Reservation Assistant jobs in Toronto, ON are:

What cities near Toronto, ON are hiring for Reservation Assistant jobs?

Cities near Toronto, ON with the most Reservation Assistant job openings:

Reservation Assistant jobs near you
Infographic showing various Reservation Assistant job openings in Toronto, ON as of August 2026, with employment types broken down into 2% As Needed, 77% Full Time, 18% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 4% Hybrid, and 2% Remote job distribution.

Reservation Manager

Toronto, ON • On-site

U-Haul
Retail • 5 - 10K employees

6.0

Company rating: 6.0 out of 10

Based on 520 frontline employees who took The Breakroom Quiz

151st of 175 rated vehicle equipment hire

People enjoy working here

Recommended by students

Recommended by parents

Learn more about U-Haulexternal

CA$17.60 - CA$19/hr

Full-time

PTO

Re-posted 24 days ago

Job description

Compensation Range: $17.60 to $19.00 Hourly

Location:

239 Station St, Ajax, Ontario L1S 1S3 Canada

U-Haul is looking for someone who enjoys being part of a team, provides outstanding customer service, is results-oriented and wants to work in a fast-paced environment where each day is different and dynamic. If this sounds like you, then consider joining U-Haul as a Reservation Manager Agent! U-Haul offers a wide range of personal and professional growth within its organization. Under the direction of the Traffic Control Manager, your primary focus will be supporting customers, field team members and U-Haul dealerships through reservation placement and distribution of equipment.

U-Haul Offers:

  • Paid holidays, vacation, and sick days, if eligible
  • Career stability
  • Gym Reimbursement Program, if eligible
  • Opportunities for advancement
  • Valuable on-the-job training
  • Complete Benefit Plan, if eligible
  • RRSP payroll deduction plan
  • Deferred profit-sharing plan, if eligible
  • You Matter Program (EAP)
  • Mindset App Program
  • Wellness Programs
  • Discounts on Apple products, Dell computers, hotels, and more

Reservation Manager Agent Responsibilities:

  • Assist with calls from and to customers.
  • Help support field team members and U-Haul dealerships with equipment and reservation management and placement, while directing incoming customers' equipment to areas based on customer demand and productivity status in order to help balance regional market inventory levels to meet future demand.
  • Review reports that aid in effective placement of equipment, customer reservations and contracts that support creating equipment availability and accuracy.
  • Assist with the Company's U-Box portable storage product.

Minimum Qualifications:

  • High school diploma or equivalent
  • Working knowledge of office equipment such as multiline phones, phone etiquette, Word and email
  • Proficient in customer service, time management and multitasking

U-Haul Holding Company, and its family of companies including U-Haul International, Inc. ("U-Haul"), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.

U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

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