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Reservation Staff Jobs (NOW HIRING)

PensacolaChristian

Reservation Office Staff

Flint, MI · On-site

$16.50 - $21.75/hr

Reservation Staff also answer phone calls, emails, and chats, and maintain accurate documentation of s, progress, and ideas. Process Guest Registrations Register guests for camps, retreats, clinics ...

Costco Wholesale Corporation

Reservation Agent

Issaquah, WA · On-site

$18.50 - $23/hr

Position Summary Costco Travel is seeking individuals to join the reservation staff to assist Costco members in the planning of their vacation travel, with a focus on first-call resolution in a fast ...

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Reservation Staff information

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$11

$23

$46

How much do reservation staff jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for reservation staff in the United States is $23.75, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $29.09 per hour, depending on experience, location, and employer.

What is the difference between Reservation Staff vs Front Desk Agent?

AspectReservation StaffFront Desk Agent
CredentialsBasic customer service skills, sometimes reservation system trainingCustomer service skills, reservation system knowledge, sometimes hospitality certifications
Work EnvironmentOffice or call center, booking reservationsHotel front desk, guest check-in/out, customer inquiries
Employer & IndustryHotels, airlines, travel agenciesHotels, resorts, hospitality industry
Search & Comparison IntentReservations, booking roles, customer service in reservationsFront desk duties, guest services, check-in/out

Reservation Staff primarily focus on managing bookings and reservations, often working in call centers or offices. Front Desk Agents handle guest check-ins, check-outs, and overall guest services at the hotel front desk. While both roles require customer service skills and familiarity with reservation systems, Front Desk Agents have broader responsibilities related to guest experience. Understanding these differences helps job seekers find the right role in the hospitality industry.

How much do reservation staff make in the US?

Reservation staff in the US typically earn an average hourly wage of around $12 to $15, with annual salaries ranging from approximately $25,000 to $35,000. Earnings can vary based on experience, location, and the specific industry, such as hospitality or travel services.

What are the duties of a reservation staff?

Reservation staff are responsible for managing booking requests, confirming reservations, and maintaining accurate records of customer information. They often use reservation software or systems and provide customer service to address inquiries and special requests. Their duties ensure smooth scheduling and efficient communication between customers and the establishment.

What cities are hiring for Reservation Staff jobs?

Cities with the most Reservation Staff job openings:

What states have the most Reservation Staff jobs?

States with the most job openings for Reservation Staff jobs include:

What are popular job titles related to Reservation Staff jobs?

For Reservation Staff jobs, the most frequently searched job titles are:

Reservation Staff jobs near you
Infographic showing various Reservation Staff job openings in the United States as of September 2026, with employment types broken down into 67% Full Time, and 33% Temporary. Highlights an 100% In-person job distribution, with an average salary of $49,397 per year, or $23.7 per hour.

Reservation Office Staff

Flint, MI • On-site

PensacolaChristian
See more jobs at PensacolaChristianexternal

$16.50 - $21.75/hr

Full-time

Re-posted 16 days ago

Job description

Dedicated to Excellence, Committed to Service


Reservation Office Staff


Reservation Office Staff assist with guest registrations and check-in for various events. Reservation Staff also answer phone calls, emails, and chats, and maintain accurate documentation of job descriptions, progress, and ideas.


Process Guest Registrations
Register guests for camps, retreats, clinics/seminars, college promotion events, alumni events, travel accommodations, and other events. Make changes to registrations as needed. Anticipate and address guests' service needs and upsell customers to best available options.

Provide Excellent Customer Service
Answer phone calls, emails, and guests in a timely and professional manner. Initiate customer contact as needed. Work with customers and other departments to research and resolve customer concerns and to improve procedures, customer satisfaction, and event management.

Manage Guest Check-Ins
Create and proof guest check-in packets, lists, and counts. Check in guests while providing accurate, caring, and individualized service. Maintain flexibility with scheduling during check-ins.

Maintain Accurate Documentation
Ensure that job descriptions and checklists are accurate, organized, and easily accessible. Complete checklist responsibilities and document progress of event responsibilities. Provide timely feedback of problems or suggestions as needed.

FLSA Status - Scanning (Non-exempt)

Education

Required Education:

HS Preferred Education: College Degree


Work Experience

Required Experience:

Preferred Experience: 1+ years in an office


Physical Requirements and Skills

Communication, Detail-Oriented, Interpersonal Relationships, Microsoft Office, Operating Office Equipment, Organizing




Ideal candidates must be born-again Christians and must be dedicated to training young people for serving God; and must desire to educate students based on biblical values and be committed to excellence as a Christian educator who glorifies Christ as the source of all wisdom and knowledge. Applicants must agree with Pensacola Christian College's Mission, Purpose & Objectives, Doctrinal Position, Philosophy of Education, and Faculty & Staff Commitments. We reserve the right to fill this role at a higher/lower grade level based on ministry needs. An assessment may be required to be considered for this position.

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