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Job Title: Data Analyst II

Location: Springfield, MO

Department: IT

Employment Type: Full-time

Job Summary:

Are you passionate about transforming data into meaningful insights that drive organizational success? Join our compassionate, collaborative team as a Data Analyst II and make a measurable impact through data-driven decision making. This is an exciting opportunity to work with advanced analytics tools, create impactful dashboards and reports, collaborate with stakeholders across the organization, and help improve processes through meaningful business intelligence. We are seeking a detail-oriented, analytical, and self-motivated professional who enjoys solving complex problems, identifying trends, and turning data into actionable recommendations.

In this highly independent and fast-paced role, you will create and maintain custom data tables, queries, reports, visualizations, and dashboards while partnering with teams throughout the organization. You will analyze data quality, interpret trends, communicate findings, and support strategic initiatives through reporting and analytics solutions. The ideal candidate possesses strong SQL skills, business intelligence experience, technical writing abilities, and a commitment to continuous improvement. Keywords associated with this opportunity include Data Analyst, SQL, Tableau, Business Intelligence, Data Visualization, Reporting, Dashboard Development, Analytics, Data Management, and Excel.

This position offers...

• Employee Assistance Program - 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost
• Mileage Reimbursement - Company paid for work functions requiring travel
• Employee Discounts - Hotels, Theme Parks & Attractions, College Tuition
• Workplace Culture - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting a healthy, joyful workforce
• Additional Perks & Benefits - Scroll down to bottom of this post to learn more

Key Responsibilities:

• Develop and maintain custom data tables, databases, queries, reports, visualizations, and dashboards to support organizational goals.
• Analyze data trends, patterns, and performance metrics to provide actionable recommendations to leadership and stakeholders.
• Collaborate with departments across the organization to gather requirements, understand business needs, and deliver analytics solutions.
• Research, assess, and validate data for quality, accuracy, and consistency across multiple data sources.
• Prepare and distribute reports from single or multiple data systems in support of operational and strategic initiatives.
• Communicate technical findings and data insights in a clear, meaningful, and relatable manner to diverse audiences.
• Identify opportunities to improve data collection methods, reporting processes, and business intelligence capabilities.
• Maintain expertise in organizational data systems, reporting tools, and analytics best practices.
• Participate in staff development activities, required meetings, program evaluations, and organizational improvement initiatives.
• Perform additional duties and special projects as assigned.

Education, Experience, and/or Credential Qualifications:

• Bachelor's degree or equivalent combination of education and experience.
• Minimum of two (2) years of applicable data analytics, reporting, or business intelligence experience.
• Proficiency with SQL, Microsoft Excel, Tableau, Crystal Reports, or similar business analytics platforms.
• Experience creating and maintaining queries, reports, dashboards, and data visualizations.
• Strong understanding of data analysis principles and the ability to translate data into actionable business insights.
• Excellent technical writing, reporting, and documentation skills.

Additional Qualifications:

• Successful completion of background screening, including criminal record, driving record, abuse/neglect, and fingerprint checks.
• Current valid driver's license, acceptable driving record, and current automobile insurance.
• Ability to work independently and complete projects with minimal supervision.
• Strong communication, collaboration, and problem-solving skills.
• Ability to identify data patterns, inconsistencies, and opportunities for process improvement.
• Ability to communicate effectively with stakeholders at all levels of the organization.
• Ability to read, interpret, and apply policies, procedures, operational guidelines, and technical documentation.
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.

Physical Requirements

• Perform sedentary work, exerting up to 10 pounds of force occasionally and a negligible amount of force frequently to move objects.
• Remain seated for extended periods while performing computer-based work.
• Use repetitive hand, finger, and arm movements for typing, data entry, and report development throughout the workday.
• Occasionally stand or walk for brief periods as needed to perform job-related duties.
• Maintain the visual acuity necessary to review data, reports, dashboards, and computer screens accurately.