Remote Workforce Management Jobs in Houston, TX (NOW HIRING)

CWI Remote Operations Professional

Do you enjoy remotely coordinating well site operations while providing real-time technical guidance and ensuring safe, compliant, and efficient job execution?

Would you like to leverage your completions and operational expertise to support critical well interventions, monitor field activities, and deliver technical solutions from a state-of-the-art remote operations center?

Join our team!

Baker Hughes is the first and only comprehensive provider of digital oilfield products, services and solutions. Drawing inspiration from its rich heritage as an inventor company. Baker Hughes harnesses the passion and expertise of its people to improve productivity throughout the entire oil and gas value chain.

Partner with the best

The Remote Operations Professional supports completions operations from one of our onshore remote operation centers. This role ensures job execution is in full compliance with customer contract requirements by strictly adhering to our Managing the Job Cycle process. As the primary communication link, the Remote Professional shares job details, monitors tool performance, and provides real-time work instructions to the Region and Field Specialists when needed. Additionally, this role oversees all operational steps, remotely monitors daily well site activities, and delivers technical support both before and after operations.

As a CWI Remote Operations Professional, you will have the following responsibilities

Remote Professionals are responsible for:

• Ensuring compliance with Manage the Job Cycle (eMtJC)

• Real time execution and direction of well site activities from remote hub location.

• Executing the operational plan in accordance with the approved program.

• Cascading all operational decisions and updates from well site to all parties involved.

• Engaging with responsible focal points to determine appropriate actions.

• Provides adequate connection to Product Line and AMO Support as needed.

Additional Product Line specific requirements:

• Conducting business in accordance with company HSE & compliance expectations.

• Coordinating with Operations

  • Job Timing

  • Pre-Job Planning

    • Participate in pre-job meetings

    • Review procedures

    • Review Simulations

  • Coordinating and manage in Real Time Data Monitoring of Job Execution

• Daily oversight on job progress at well-site prior to job execution

  • Review field reports daily and/or obtain job status updates from customer and/or operations.

  • Identify potential issues and address or elevate as necessary.

• Attending morning operator's meetings if possible

• Taking calls from well sites on technical issues.

• Communicating with Operations Coordinators regularly.

• Evaluating job information to prepare Post-Job Report for delivery to Customer.

• Capture lessons learned, and KPIs.

• Supporting peer reviews of critical job designs per sub product line requirement.

• Shall provide support throughout the job cycle specifically operational readiness & execution phases.

• Supporting reliability & service delivery in incident Investigation & implementation of root cause analysis/corrective actions.

• Available to provide 24/7 support especially for critical operations.

• Any other reasonable business request as required.

Fuel your passion

To be successful in this role you will

• Have a bachelor's degree (or Global degree equivalent) in Science, Technology, Engineering or Mathematics OR equivalent relevant industry experience.

• Have strong communication skills, written and verbal.

• Have an analytical approach to problem solving and be motivated and focused on results.

• Have IT Skills - Software Applications for Remote Monitoring and Support

• Have prior field experience in the Product line

• Be an excellent communicator, able to build a strong network with various stakeholders across business units.

• Have courage to Stop Work when you feel unsafe or experience unsafe conditions.

• Have strong IT skills, and the ability to multitask whilst using technical equipment.

• Be excited to learn new technical skills with regards to digital oilfield and various transmission protocols.

• Thrive in a fast-moving environment and enjoy the need to react quickly to find solutions to problems.

Work in a way that works for you

We understand that everyone works differently and has their own way of performing at their best. In this role, you'll work a rotational schedule with 12-hour shifts, balanced by generous time off to recharge.

Working with us

Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.

Working for you

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we must push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:

• Contemporary work-life balance policies and wellbeing activities

• Comprehensive private medical care options

• Safety net of life insurance and disability programs

• Tailored financial programs

• Additional elected or voluntary benefits

This position requires current work authorization in the country of employment. The employer is unable to provide or continue work authorization sponsorship for this role.

You will be eligible to participate in Company-sponsored benefit programs, including health & welfare programs and the Thrift Plan (401k). You will have a choice of coverage options that best suit your needs. Coverage options and contribution amounts are related to your benefit elections, base salary level, and specific requirements of each of these plans.

This position is eligible for our comprehensive and competitive benefits package, which can be found here, and is further eligible for additional forms of compensation such as bonuses subject to the terms of the applicable benefit plans or policies.