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Remote Workforce Management Jobs in Frisco, TX (NOW HIRING)

Oscar Health

Program Lead, Workforce Management

Dallas, TX · Remote

$67K - $89K/yr

  • PTO

This is a remote position, open to candidates who reside in: Dallas, Texas. You will be fully ... Workforce Management * Extensive experience managing NICE IEX or InContact systems * 1+ years of ...

WSOL LLC

Workforce Management Coordinator

Plano, TX · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... channel remote agent workforce. * Maintain constant communication with Program Success teams to ... specifically real-time management), preferably in a multi-department/site contact center ...

WSOL LLC

Workforce Management Coordinator

Plano, TX · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... channel remote agent workforce. * Maintain constant communication with Program Success teams to ... specifically real-time management), preferably in a multi-department/site contact center ...

CVS Health

Manager, Service Operations

Dallas, TX · Remote

$60K - $132K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... years remote workforce management * Intermediate understanding of business analytics * Prior Salesforce experience * Must be able to travel up to 10% of time for team meetings. Preferred ...

QMACS

Be Seen First

Medical Billing Accounts Receivable (A/R) Specialist- Remote

Richardson, TX · Remote

$19 - $21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

Excellent documentation and time management skills Company Description We are a privately held ... Our organization has grown significantly since transitioning to a fully remote workforce, and we ...

QMACS

Be Seen First

Medical Coder- Emergency Department- Facility and Profee- Remote

Dallas, TX · Remote

$50K - $60K/yr

  • Medical

  • Dental

  • Life

  • PTO

... management services to healthcare providers nationwide. With over three decades of industry ... Our organization has grown significantly since transitioning to a fully remote workforce, and we ...

QMACS

Be Seen First

Medical Billing Accounts Receivable (A/R) Specialist- Remote

Richardson, TX · Remote

$18 - $21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

Excellent documentation and time management skills Schedule: This is a remote position. We are ... Our organization has grown significantly since transitioning to a fully remote workforce, and we ...

2020 Companies

Scheduling Manager

Southlake, TX · On-site +1

$56K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... a remote Scheduling Manager The Scheduling Manager is responsible for leading the Scheduling Team ... Required * 1-3 years of scheduling, workforce management, dispatch, or operations experience

2020 Companies, Inc.

Scheduling Manager

Southlake, TX · On-site +1

$56K/yr

... a remote Scheduling Manager The Scheduling Manager is responsible for leading the Scheduling Team ... Required * 1-3 years of scheduling, workforce management, dispatch, or operations experience

ConglomerateIT LLC

LEGION DEVELOPER

Dallas, TX · Remote

$50.25 - $67.50/hr

Remote Tax Term: W2/1099 Only Employment Type: Contract Develop, configure, and support the Legion Workforce Management (WFM) platform across scheduling, labor forecasting, and time & attendance.

Armavel, LLC

Cybersecurity Risk Analyst (REMOTE)

Dallas, TX · Remote

$90K - $100K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The analyst works within a Risk Management team and is expected to collaborate with Federal and ... Fully remote workforce - work from anywhere in the US! * You'll get lots of work done, and work ...

QMACS

Be Seen First

Outpatient Surgical Coder

Dallas, TX · Remote

$26 - $31/hr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

... management services to healthcare providers nationwide. With over three decades of industry ... Our organization has grown significantly since transitioning to a fully remote workforce, and we ...

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All JobsWorkforce Management JobsRemote Workforce Management JobsRemote Workforce Management Jobs in Frisco, TX

Remote Workforce Management information

See Frisco, TX salary details

$23.4K

$71.5K

$151.6K

How much do remote workforce management jobs pay per year?

As of Aug 18, 2026, the average yearly pay for remote workforce management in Frisco, TX is $71,521.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,500.00 and $86,100.00 per year, depending on experience, location, and employer.

What is remote workforce management?

A Remote Workforce Management job involves overseeing and optimizing a team of employees who work remotely. This includes ensuring productivity, maintaining communication, implementing collaboration tools, tracking employee performance, and addressing any challenges that arise. The role often involves creating policies, managing schedules, and using workforce analytics to improve efficiency. Strong leadership, technology proficiency, and problem-solving skills are essential for success in this position.

What are some of the common challenges faced in remote workforce management and how can they be addressed?

One of the most common challenges in Remote Workforce Management is maintaining team cohesion and effective communication across dispersed locations and time zones. Managers often need to implement clear processes, leverage collaboration tools, and schedule regular check-ins to keep everyone aligned and informed. Additionally, monitoring productivity without micromanaging, and addressing employees' sense of isolation, requires a balance of trust and structured support. By prioritizing transparent communication, fostering a culture of accountability, and providing professional development opportunities, managers can overcome these challenges and create a successful remote work environment.

What are the key skills and qualifications needed to thrive in remote workforce management, and why are they important?

To thrive in Remote Workforce Management, strong organizational, leadership, and analytical skills are essential, often supported by a degree in business, human resources, or a related field. Familiarity with remote communication platforms, workforce management software, project management tools, and experience with HRIS systems or related certifications is highly beneficial. Excellent communication, problem-solving, and adaptability help you effectively lead distributed teams and foster engagement. These abilities are crucial for ensuring productivity, cohesion, and compliance in an increasingly remote and digital work environment.

What are popular job titles related to Remote Workforce Management jobs in Frisco, TX?

For Remote Workforce Management jobs in Frisco, TX, the most frequently searched job titles are:

What job categories do people searching Remote Workforce Management jobs in Frisco, TX look for?

The top searched job categories for Remote Workforce Management jobs in Frisco, TX are:

What cities near Frisco, TX are hiring for Remote Workforce Management jobs?

Cities near Frisco, TX with the most Remote Workforce Management job openings:

Remote Workforce Management jobs near you
Infographic showing various Remote Workforce Management job openings in Frisco, TX as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, and 3% Contract. Highlights an 86% Physical, 3% Hybrid, and 11% Remote job distribution, with an average salary of $71,521 per year, or $34.4 per hour.

Workforce Management Analyst - Remote / Telecommute

CYNET SYSTEMS

Dallas, TX • Remote

$38/hr

Contractor

Re-posted 25 days ago

Job description

Job Overview:

Requirement/Must Have:

  • 3+ years experience in service center operations or scheduling/forecasting within a call center environment.
  • Bachelor's Degree or in lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required.

Responsibilities:

  • Responsible for forecasting call volume and resource requirements necessary to meet objectives, including development of long range capacity and workload requirements, day of week and intra-day call volume forecasts.
  • Evaluate and analyze all aspects of call volume and staff forecasting and generate weekly schedules based on forecasted volumes.
  • Maintains accuracy and data integrity of Scheduling/Forecasting database including schedule preference and headcount information.
  • Proactively incorporates cyclical and periodic events into forecasted weekly, monthly, and annual volume and staffing plans.
  • Participate in scheduled Forecasting / Planning meetings and assist in carrying out disaster recovery plans when necessary.

Skills:

  • Strong analytical and problem-solving skills with the ability to identify trends, perform root cause analysis, and provide actionable recommendations.
  • Advanced Microsoft Excel proficiency, including pivot tables, lookup functions, formulas, and data analysis techniques.
  • Workforce Management knowledge and experience, including forecasting, scheduling, capacity planning, shrinkage, and contact center performance metrics.
  • Experience with contact center technologies and Workforce Management platforms, including Genesys Cloud, NICE IEX/CXone, or similar systems.
  • Strong communication and stakeholder management skills with the ability to effectively present findings, collaborate across teams, and influence operational decisions.

Qualification And Education:

  • Proficient in Microsoft Applications including Word, Excel, and Access.
  • Ability to define problems, collect data, establish facts and draw valid conclusions.
  • Strong statistical and analytical ability and strong organizational skills with a good attention to detail.
  • Excellent interpersonal, oral and written communication skills.
  • Ability to work independently and collaboratively.

Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading staffing and recruiting powerhouse. Proudly recognized as a nationally and locally certified diversity firm, Cynet delivers agile, scalable talent solutions across industries. With an active footprint in all 50 U.S. states and Canada, we support thousands of consultants through our expansive, high-performing recruitment engine operating across North America and Asia—ensuring speed, quality, and consistency in every hire.
Cynet Systems logo

About Cynet Systems

Sourced by ZipRecruiter

Cynet Systems Inc is a staffing and recruiting corporation nestled in Ashburn, VA, USA. Established in 2010, the company operates within the Information Technology and Services sector, specializing in providing effective workforce solutions to different business needs, including IT consulting, direct hire, and contract staffing services. Through the years, Cynet Systems has built an impressive portfolio, going beyond borders and expanding its operations internationally in Canada and India. Rooted in its core values of teamwork, leadership, and commitment, Cynet Systems helps businesses unlock their full potential by providing versatile and competent professionals that perfectly align with their needs. Fueled by their unwavering mission to deliver top-tier talent to businesses worldwide, Cynet Systems garnered various recognitions including SIA's fastest-growing staffing firms and Best Place to Work in Virginia for 2019.

Industry

It services

Company size

501 - 1,000 Employees

Headquarters location

Sterling, VA, US

Year founded

2010

Social media

Twitter

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