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Remote Workforce Development Jobs in Washington (NOW HIRING)

Amyx, Inc.

Deputy Project Manager

Washington, DC · On-site +1

... optimization development, and/or maintenance efforts for client-specific or mission critical ... and remote workforce especially if the contract includes sub-contract agreements 5. Active or ...

Amyx, Inc.

Deputy Program Manager

Washington, DC · On-site +1

$131K/yr

... remote workforce - especially- if the contract includes sub-contract agreements. * Experience with SharePoint administration and program development tools as well as competency in Microsoft ...

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Remote Workforce Development information

What are the key skills and qualifications needed to thrive in remote workforce development, and why are they important?

To thrive in Remote Workforce Development, you need expertise in talent management, training program design, and strong knowledge of remote work best practices, often backed by a degree in human resources, business, or a related field. Familiarity with digital learning platforms, HRIS systems, and certification such as SHRM or HRCI is highly valued. Excellent communication, coaching skills, and adaptability are essential for engaging and supporting distributed teams. These competencies enable you to effectively build, develop, and retain high-performing remote workforces in a dynamic environment.

What is a remote workforce development?

A Remote Workforce Development job focuses on training, supporting, and managing remote employees to ensure productivity and engagement. It involves designing virtual training programs, implementing remote work policies, and utilizing technology to enhance collaboration. Professionals in this role may also assess workforce needs, provide career development resources, and optimize remote work strategies to improve efficiency. The goal is to help remote employees succeed while maintaining company culture and performance standards.

What does a remote workforce development do?

A typical day in Remote Workforce Development involves designing and implementing virtual training programs, supporting the onboarding process for new remote hires, and assessing ongoing learning needs across distributed teams. You may coordinate with managers and department heads to identify skill gaps, organize webinars or workshops, and evaluate the effectiveness of various development initiatives. Regular collaboration with HR, IT, and team leaders is common to ensure alignment on remote work policies and employee engagement strategies. This role requires strong organizational and communication skills to manage multiple projects simultaneously and support team growth remotely.

What are the most commonly searched types of Workforce Development jobs in Washington? The most popular types of Workforce Development jobs in Washington are:
What are popular job titles related to Remote Workforce Development jobs in Washington? For Remote Workforce Development jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Remote Workforce Development jobs in Washington look for? The top searched job categories for Remote Workforce Development jobs in Washington are:
What cities in Washington are hiring for Remote Workforce Development jobs? Cities in Washington with the most Remote Workforce Development job openings:
Remote Workforce Development jobs near you
Infographic showing various Remote Workforce Development job openings in Washington as of July 2026, with employment types broken down into 75% Full Time, 18% Part Time, and 7% Contract. Highlights an 100% Remote job distribution.

Workforce and Reporting Manager

SYS Integration

Washington, DC • Remote

Full-time

Re-posted 4 days ago

Job description

Location: Remote

Workforce and Reporting Manager

Systems Integration, Inc. (SII) is a leading provider of customer experience, cloud-based services and managed IT solutions. We are seeking a Workforce and Reporting Manager to support a governmentcontracted call center by overseeing forecasting, staffing, scheduling, and performance reporting. This role ensures efficient use of Customer Service Representatives (CSRs), meets servicelevel requirements, and provides accurate operational reporting to internal leadership and government program officials.

Key Responsibilities:

  • Manage forecasting and staffing processes to ensure efficient, costeffective CSR utilization.
  • Develop and maintain annual, weekly, and daily staffing and scheduling plans.
  • Work closely with Program Manager and Operations Manager to determine future staffing needs and balance workload across locations.
  • Monitor performance against targets, identify gaps, and implement corrective actions.
  • Review workforce management tools and recommend improvements to enhance accuracy and efficiency.
  • Conduct ongoing assessments to improve forecasting, scheduling, and staffing processes.
  • Produce and manage required reports, including:
    • Daily and weekly performance reports
    • Monthly invoice progress reports
    • Quarterly work breakdown structure (WBS) reports
    • Annual summaries
    • Ad hoc and specialrequest reports
  • Coordinate with government program officials regarding reporting requirements and status updates.

Qualifications:

  • Experience in workforce management within a call center environment.
  • Strong analytical skills with proficiency in Excel and reporting tools.
  • Familiarity with workforce management systems (e.g. Genesys).
  • Ability to interpret data, identify trends, and recommend operational improvements.
  • Strong communication skills and experience supporting government contracts is preferred.
  • Bachelor's degree in Business Administration, Operations Management, Statistics, Data Analytics, or a related field

Must be able to pass a federal  background check going back 7 years without felonies. Must be able to pass a federal credit check. 

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