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Operating in a fully remote environment, our team is composed of professionals dedicated to ... Collaborate with internal team members to improve workflows and service delivery * Accurately ...
Operating in a fully remote environment, our team is composed of professionals dedicated to ... Collaborate with internal team members to improve workflows and service delivery * Accurately ...
Operating in a fully remote environment, our team is composed of professionals dedicated to ... Collaborate with internal team members to improve workflows and service delivery * Accurately ...
Operating in a fully remote environment, our team is composed of professionals dedicated to ... Collaborate with internal team members to improve workflows and service delivery * Accurately ...
Operating in a fully remote environment, our team is composed of professionals dedicated to ... Collaborate with internal team members to improve workflows and service delivery * Accurately ...
Remote Workflow Consultant information
What are the key skills and qualifications needed to thrive as a Remote Workflow Consultant, and why are they important?
How does a Remote Workflow Consultant typically collaborate with client teams to identify and address workflow inefficiencies?
What is the difference between Remote Workflow Consultant vs Remote Business Analyst?
| Aspect | Remote Workflow Consultant | Remote Business Analyst |
|---|---|---|
| Required credentials | Certifications in workflow management, process improvement, or project management | Certifications in business analysis, such as CBAP or PMI-PBA |
| Work environment | Focuses on optimizing workflows across teams and departments remotely | Analyzes business needs and requirements remotely to improve processes |
| Employer and industry usage | Used in consulting firms, tech companies, and organizations seeking process efficiency | Common in finance, healthcare, and tech sectors for project and process analysis |
The Remote Workflow Consultant and Remote Business Analyst roles share similarities in remote work settings and required certifications. However, the Workflow Consultant primarily focuses on designing and improving workflows, while the Business Analyst concentrates on analyzing business needs and requirements. Both roles are essential for process improvement but serve different functions within organizations.
What is a Remote Workflow Consultant?

Full-time
Medical, Life, Retirement, PTO
Re-posted 2 days ago
Job description
Location: Remote, US or Hybrid - Orlando, Florida, US
• Responsibilities
- Own the operational workstream deliverables for customer implementations including discovery, data collection and analysis of Prior Authorization workflows.
- Proactively manage all operational workstream tasks of the implementation project plan
- Be a collaborative and communicative member of the implementation project team, ensuring implementation project manager has visibility into operational progress and risks
- Conduct operational workflow and portal shadowing sessions with customers, asking thoughtful and specific questions to understand their current processes. Identify risks related to the successful implementation of Humata's PA technology.
- Capture and document operational workflows in Humata's design workbook to inform solution build and develop prior authorization workflows. Review customer payer/plan mix and formulate automation workflow recommendations
- Adapt future-state workflows and payer/portal additions for customers during stabilization and maintenance phases post go-live
- Create payer portal credentials to support Humata's automations
- Own payer portal validation during testing and go-live project phases; collaborate with the customer's operations/technical teams to review automation results
- Document and escalate validation issues to be reviewed/resolved by Humata's Engineering team
Role Requirements
- Bachelor's degree in Business, Healthcare Administration, or a related field.
- 3+ years hands' on Prior Authorization experience
- Familiarity with healthcare operations, prior authorization, or revenue cycle workflow optimization.
- Systems knowledge/expertise with Epic (referrals, work queues, coverage), payer portals, and revenue cycle operations
- Hands-on data analysis experience, ability to analyze referral volumes service line/payer. This role requires a strong analytical mindset and ability to synthesize large data volumes and make informed decisions based on data analysis
- Organized, able to document processes (both current state and future-state automations) succinctly
- Comfort with ambiguity, shifting priorities and building new processes in an evolving start-up environment
- Collaborative team player with a consultative approach to client engagement and solution development
- Utilize PowerBI for reporting, Google Workspace, Slack
- Willingness to travel as required (up to 25%) for customer onsite discovery sessions and all-company meetings
☆Preferred Experience & Skills:
- Prior Authorization Expertise: Understand the end-to-end Prior Authorization process (including pre and post-auth touchpoints). Hands-on experience working with payer portals.
- Strong Epic user knowledge (Cadence, Referrals, Coverage/Work Queues), comfortable pulling/analyzing data (Excel/SQL helpful).
- Operational & process mindset: Can map workflows end-to-end and identify bottlenecks.
- Experience with healthcare software and familiarity with HIPAA compliance and PHI handling.
- Innovative problem-solver who brings curiosity, creativity, and structure to ambiguous challenges.
- Adept at navigating complex challenges and can think critically to solution and remove barriers
Why Join Humata Health?
- Impactful Work: Contribute to innovative solutions that improve healthcare efficiency and patient outcomes
- Remote Flexibility: Enjoy working remotely while being part of a collaborative team, with access to our new office in Winter Park, FL
- Competitive Compensation: Enjoy competitive base compensation, equity through our Employee Stock Option Plan, and bonus-eligible roles
- Comprehensive Benefits: Full benefits package including unlimited PTO and 401k program with employer match
- Growth Opportunities: Advance your career in a fast-paced, high-impact environment with ample professional development
- Inclusive Culture: Join a diverse workplace where your ideas and contributions are valued
Pay Transparency
Humata Health will provide pay transparency information upon application to those in qualifying jurisdictions.
Our salary ranges are based on competitive pay for our company's size and industry. They are one part of the total compensation package that may also include equity, variable compensation, and benefits. Individual pay decisions are ultimately based on several factors, including qualifications, experience level, skillset, geography, and balancing internal equity.
Humata Health is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
Join us in our mission to transform healthcare while building a life that works in harmony both in and outside the office.