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Remote Voip Technical Support Jobs in Raleigh, NC

... varying technical knowledge * Willingness and ability to work an on-call support rotation BENEFITS: * Direct Hire Opportunity * Fully Remote Work Environment * Competitive Base Salary * Bonus ...

Senior AI Systems Engineer

Raleigh, NC ยท On-site +1

$92K - $126K/yr

Provide ongoing technical support, troubleshooting, root cause analysis, and documentation for AI ... This position may be performed fully remote, hybrid, or onsite at an ARA office. Preference will be ...

Showing results 41-60

Remote Voip Technical Support information

See Raleigh, NC salary details

$14

$25

$43

How much do remote voip technical support jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for remote voip technical support in Raleigh, NC is $25.32, according to ZipRecruiter salary data. Most workers in this role earn between $18.70 and $27.60 per hour, depending on experience, location, and employer.

What is a Remote VoIP Technical Support specialist?

A Remote VoIP Technical Support specialist is a professional who provides technical assistance and troubleshooting for Voice over Internet Protocol (VoIP) services and systems. They work remotely to help customers or clients resolve issues related to internet-based phone services, such as call quality problems, connectivity issues, or configuration errors. These specialists typically use chat, email, or phone to diagnose and solve issues, guide users through setups, and ensure the smooth operation of VoIP systems.

What are the key skills and qualifications needed to thrive as a Remote VoIP Technical Support specialist?

To thrive as a Remote VoIP Technical Support specialist, you need a solid understanding of networking fundamentals, VoIP protocols, and troubleshooting, often supported by relevant IT certifications like CompTIA Network+ or Cisco CCNA. Familiarity with ticketing systems, remote desktop tools, and VoIP platforms such as Asterisk or Cisco Unified Communications is typically required. Exceptional problem-solving skills, patience, and strong communication abilities set top performers apart in this role. These competencies ensure efficient issue resolution, high customer satisfaction, and reliable voice communication services.

What are some common challenges faced by Remote VoIP Technical Support specialists, and how can they be managed effectively?

Remote VoIP Technical Support professionals often encounter challenges such as troubleshooting connectivity issues, managing customer expectations, and supporting a wide variety of hardware and software configurations. Effective management involves strong communication skills, a systematic approach to problem-solving, and staying updated with the latest VoIP technologies and security practices. Collaborating closely with network engineers, customer service representatives, and end-users is essential to quickly resolve issues and provide a seamless support experience.

What is the difference between Remote Voip Technical Support vs Remote Network Support?

AspectRemote Voip Technical SupportRemote Network Support
CertificationsCCNA, CCNP, VoIP-specific certificationsCCNA, CompTIA Network+, Cisco certifications
Work EnvironmentCustomer support, troubleshooting VoIP systems remotelyNetwork infrastructure, troubleshooting connectivity issues remotely
Industry UsageTelecommunications, VoIP service providersIT, enterprise networks, data centers

Remote Voip Technical Support focuses on troubleshooting and maintaining VoIP systems, while Remote Network Support handles broader network infrastructure issues. Both roles require networking certifications and often work remotely for similar industries, but their technical focus differs.

What are the most commonly searched types of Voip Technical Support jobs in Raleigh, NC?

The most popular types of Voip Technical Support jobs in Raleigh, NC are:

What are popular job titles related to Remote Voip Technical Support jobs in Raleigh, NC?

For Remote Voip Technical Support jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Remote Voip Technical Support jobs in Raleigh, NC look for?

The top searched job categories for Remote Voip Technical Support jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Remote Voip Technical Support jobs?

Cities near Raleigh, NC with the most Remote Voip Technical Support job openings:

Infographic showing various Remote Voip Technical Support job openings in Raleigh, NC as of September 2026, with employment types broken down into 94% Full Time, and 6% Contract. Highlights an 21% In-person, and 79% Remote job distribution, with an average salary of $52,667 per year, or $25.3 per hour.

Red Hat Technology Professionals

Raleigh, NC โ€ข On-site, Remote

Precision Solutions
1 - 10 employees

Other

Re-posted 11 days ago


Job description

Overview
Red Hat Technology Professionals
Location: Various U.S. Locations / Remote Opportunities Available
Employment Type: Full-Time, Contract, and Consulting Opportunities
About the Opportunity
As a trusted staffing partner supporting Red Hat technology initiatives, we are continuously seeking talented professionals with experience across the Red Hat ecosystem. We support a wide range of federal, commercial, and enterprise customers who rely on Red Hat technologies to modernize infrastructure, automate operations, enhance security, and accelerate cloud adoption.
We are building a pipeline of qualified candidates for current and future opportunities spanning multiple technical disciplines. Successful candidates will possess hands-on experience with one or more Red Hat technologies and demonstrate the ability to support mission-critical environments.
Potential Areas of Responsibility
Depending on the specific role, responsibilities may include:
  • Designing, deploying, and administering Red Hat-based infrastructure and platforms
  • Supporting enterprise Linux environments and related services
  • Implementing automation and orchestration solutions
  • Managing containerized and cloud-native applications
  • Supporting hybrid cloud and multi-cloud architectures
  • Performing system monitoring, performance tuning, and troubleshooting
  • Maintaining security compliance and system hardening standards
  • Collaborating with technical teams, customers, and stakeholders to deliver innovative solutions
  • Developing technical documentation, implementation plans, and operational procedures
  • Providing technical support, consulting, or engineering expertise throughout the project lifecycle

Required Qualifications
  • Demonstrated experience with one or more Red Hat technologies, including:
    • Red Hat Enterprise Linux (RHEL)
    • Red Hat OpenShift
    • Red Hat Ansible Automation Platform
    • Red Hat Satellite
    • Red Hat Advanced Cluster Management
    • Red Hat Enterprise Virtualization technologies
    • Red Hat Identity Management
    • Red Hat cloud and container solutions
  • Strong understanding of Linux operating systems and enterprise IT environments
  • Experience supporting infrastructure, application, cloud, DevSecOps, or automation initiatives
  • Strong problem-solving, analytical, and troubleshooting skills
  • Ability to communicate effectively with technical and non-technical stakeholders

Preferred Qualifications
  • Red Hat certifications such as:
    • Red Hat Certified System Administrator (RHCSA)
    • Red Hat Certified Engineer (RHCE)
    • Red Hat Certified Architect (RHCA)
    • Red Hat OpenShift certifications
    • Red Hat Ansible Automation certifications
  • Experience with Kubernetes, containers, cloud platforms, DevOps, or infrastructure automation
  • Experience in government, defense, healthcare, financial services, or large enterprise environments
  • Active security clearance (for applicable positions)

What We're Looking For
We welcome candidates from a variety of technical backgrounds, including:
  • Systems Administrators
  • Linux Engineers
  • Cloud Engineers
  • DevOps Engineers
  • Platform Engineers
  • Site Reliability Engineers (SREs)
  • Solutions Architects
  • Infrastructure Engineers
  • Automation Engineers
  • OpenShift Administrators
  • Technical Consultants
  • Technical Support Engineers

Why Join Our Talent Network
By applying, you'll be considered for a variety of opportunities aligned with your experience, certifications, and career goals. Our recruiting team works closely with Red Hat-focused customers and hiring managers to identify positions that match your technical expertise and professional interests.
About Us
Northern Virginia-based Precision Solutions is an expert in staffing solutions for companies of any size that open the door to new opportunities and seek outstanding talent. We pride ourselves on being versatile enough to tailor our relationships to the needs of each individual client, being agile in the fast-paced marketplace, and being precise in meeting the needs of any company.
Equal Opportunity Employer Statement
Precision Solutions is an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.