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Remote Voip Technical Support Jobs in High Point, NC

LHH US

B2B Support Specialist

Greensboro, NC · Remote

$20 - $22/hr

LHH is looking for B2B Support Specialist provides operational and technical support for ****'s wholesale digital platform, Elastic, across multiple brands on fully remote basis, Long-term contract.

Schnabel Inc.

Senior Dam Safety Engineer

Greensboro, NC · On-site +1

$180K - $215K/yr

Candidate does not need to be in Greensboro, NC, and can be remote. Please provide a cover letter ... Manage, execute, and provide technical support, in a team setting and on a variety of challenging ...

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Remote Voip Technical Support information

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$12

$23

$39

How much do remote voip technical support jobs pay per hour?

As of May 28, 2026, the average hourly pay for remote voip technical support in High Point, NC is $23.24, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $25.29 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote VoIP Technical Support specialist, and why are they important?

To thrive as a Remote VoIP Technical Support specialist, you need a solid understanding of networking fundamentals, VoIP protocols, and troubleshooting, often supported by relevant IT certifications like CompTIA Network+ or Cisco CCNA. Familiarity with ticketing systems, remote desktop tools, and VoIP platforms such as Asterisk or Cisco Unified Communications is typically required. Exceptional problem-solving skills, patience, and strong communication abilities set top performers apart in this role. These competencies ensure efficient issue resolution, high customer satisfaction, and reliable voice communication services.

What are some common challenges faced by Remote VoIP Technical Support professionals, and how can they be managed effectively?

Remote VoIP Technical Support professionals often encounter challenges such as troubleshooting connectivity issues, managing customer expectations, and supporting a wide variety of hardware and software configurations. Effective management involves strong communication skills, a systematic approach to problem-solving, and staying updated with the latest VoIP technologies and security practices. Collaborating closely with network engineers, customer service representatives, and end-users is essential to quickly resolve issues and provide a seamless support experience.

What is a Remote VoIP Technical Support specialist?

A Remote VoIP Technical Support specialist is a professional who provides technical assistance and troubleshooting for Voice over Internet Protocol (VoIP) services and systems. They work remotely to help customers or clients resolve issues related to internet-based phone services, such as call quality problems, connectivity issues, or configuration errors. These specialists typically use chat, email, or phone to diagnose and solve issues, guide users through setups, and ensure the smooth operation of VoIP systems.

What is the difference between Remote Voip Technical Support vs Remote Network Support?

AspectRemote Voip Technical SupportRemote Network Support
CertificationsCCNA, CCNP, VoIP-specific certificationsCCNA, CompTIA Network+, Cisco certifications
Work EnvironmentCustomer support, troubleshooting VoIP systems remotelyNetwork infrastructure, troubleshooting connectivity issues remotely
Industry UsageTelecommunications, VoIP service providersIT, enterprise networks, data centers

Remote Voip Technical Support focuses on troubleshooting and maintaining VoIP systems, while Remote Network Support handles broader network infrastructure issues. Both roles require networking certifications and often work remotely for similar industries, but their technical focus differs.

What are popular job titles related to Remote Voip Technical Support jobs in High Point, NC? For Remote Voip Technical Support jobs in High Point, NC, the most frequently searched job titles are:
What job categories do people searching Remote Voip Technical Support jobs in High Point, NC look for? The top searched job categories for Remote Voip Technical Support jobs in High Point, NC are:
What cities near High Point, NC are hiring for Remote Voip Technical Support jobs? Cities near High Point, NC with the most Remote Voip Technical Support job openings:
Remote Voip Technical Support jobs near you
Infographic showing various Remote Voip Technical Support job openings in High Point, NC as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $48,338 per year, or $23.2 per hour.

B2B Support Specialist

LHH US

Greensboro, NC • Remote

$20 - $22/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago

Job description

LHH is looking for B2B Support Specialist provides operational and technical support for ****'s wholesale digital platform, Elastic, across multiple brands on fully remote basis, Long-term contract. This role focuses on maintaining platform functionality, supporting users, monitoring orders and data accuracy, troubleshooting issues, and ensuring smooth wholesale order processing in a fast-paced environment.
What You'll Do
  • Provide day-to-day support for ****'s B2B wholesale platform across multiple brands.
  • Manage user access, account setup, permissions, and password resets within Elastic.
  • Troubleshoot platform, order, shipment, invoicing, and account visibility issues.
  • Monitor daily data imports and reconcile reports to ensure accurate order processing into SAP.
  • Escalate system discrepancies, data issues, and processing failures as needed.
  • Support account configurations, customer setup activities, and seasonal sales program discounts.
  • Participate in system release testing and quality assurance efforts.
  • Collaborate with internal teams and provide backup support during peak periods or team absences.
What You'll Bring
  • Experience in B2B support, wholesale operations, order management, or technical support environments.
  • Strong troubleshooting and analytical skills with the ability to resolve system and data issues.
  • Advanced computer proficiency, especially in Excel.
  • High attention to detail with the ability to manage multiple priorities simultaneously.
  • Experience with user account administration and permissions management.
  • Strong written and verbal communication skills with a collaborative mindset.
  • Ability to meet deadlines and adapt in a fast-paced operational environment.
  • Experience with SAP, Smartsheet, or system integrations is a plus.
Pay Details: $20.00 to $22.00 per hour
Search managed by: Ajay Srivastava
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
  • The California Fair Chance Act
  • Los Angeles City Fair Chance Ordinance
  • Los Angeles County Fair Chance Ordinance for Employers
  • San Francisco Fair Chance Ordinance
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.