Techtronic Industries Power Equipment, a subsidiary of TTI, has an opening for a Field Specialist - RYOBI Experience Team to be responsible for providing best-in-class support for TTI brand riding ...
Techtronic Industries Power Equipment, a subsidiary of TTI, has an opening for a Field Specialist - RYOBI Experience Team to be responsible for providing best-in-class support for TTI brand riding ...
Remote Tti Ryobi information
What are Remote TTI Ryobi jobs?
What are the key skills and qualifications needed to thrive as a Remote TTI Ryobi Representative, and why are they important?
What is the difference between Remote Tti Ryobi vs Remote Tti Milwaukee?
| Aspect | Remote Tti Ryobi | Remote Tti Milwaukee |
|---|---|---|
| Certifications | Basic electrical and safety certifications | Basic electrical and safety certifications |
| Work Environment | Retail stores, hardware outlets, distribution centers | Retail stores, hardware outlets, distribution centers |
| Industry Usage | Power tools, outdoor equipment | Power tools, outdoor equipment |
Both Remote Tti Ryobi and Remote Tti Milwaukee roles typically require similar certifications and are used in comparable work environments within the power tools industry. The main difference lies in brand association, with Ryobi focusing on affordable DIY tools and Milwaukee on professional-grade equipment. Candidates should consider brand-specific product knowledge when choosing between the two.
What are the typical daily responsibilities for someone working in a Remote TTI Ryobi customer support role?

Field Specialist - RYOBI Experience Team (Remote Raleigh Area)
Raleigh, NC • On-site, Remote
Full-time
Posted 23 days ago
Techtronic Industries TTI rating
8.2
Based on 35 frontline employees who took The Breakroom Quiz
129th of 487 rated machine equipment manufacturers
Job description
Techtronic Industries Power Equipment, a subsidiary of TTI, has an opening for a Field Specialist - RYOBI Experience Team to be responsible for providing best-in-class support for TTI brand riding mower programs by professionally engaging customers and service centers in the field to expand the riding mower program. This includes covering a territory to diagnose and repair riding mower units in the field, training and recruiting service centers, and working closely with the engagement center in Anderson, S.C.
Primary Responsibilities
- Responsible for a covering a large territory for riding mower customer support
- Diagnosing and repairing TTI riding mowers in the field
- Recruiting and training new service centers for riding mower repair programs
- Training existing service centers within territory on current and new riding mowers
- Being a subject matter expert on riding mower programs
- Visiting customer residences to diagnose and repair mowers
- Visiting service centers when needed for repair assistance
- Keeping constant communication channels open with all TTI parties
- Conduct phone support for customer and service centers when needed
- Providing performance reports when requested
- Work with engineering and project management on current issues identified
- Keep an organized and clean company provided work vehicle and tools
- Other duties as assigned
Requirements
- Extensive travel within territory and some overnight stays
- Must be mechanically inclined - Specific rider repair training will be provided
- Must be able to problem solve and have critical thinking skills
- Prior presenting and/or training skills preferred
- Must demonstrate strong written and oral communication skills
- Must have the ability and desire to satisfy consumers and end-users with little guidance or management intervention
- Empathy and ability to relate to customers is necessary
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