ZipRecruiter

Log In

2

Remote Troubleshooting Jobs (NOW HIRING)

cb20 Inc

Field Services Coordinator/Dispatch

Malta, NY · Remote

$23 - $25/hr

This role may also include remote troubleshooting of a customer device, as well as remote access for service validation. All activities will be performed against the contracted requirements and will ...

previous page

Showing results 41-60

All JobsTroubleshooting JobsRemote Troubleshooting Jobs

Remote Troubleshooting information

See salary details

$22.5K

$72.7K

$165.5K

How much do remote troubleshooting jobs pay per year?

As of Aug 17, 2026, the average yearly pay for remote troubleshooting in the United States is $72,739.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $94,500.00 per year, depending on experience, location, and employer.

What is remote troubleshooting?

A Remote Troubleshooting job involves diagnosing and resolving technical issues for customers or employees from a remote location. This can include software problems, network connectivity issues, hardware troubleshooting, and system configurations. Support is typically provided via phone, email, chat, or remote desktop software. Technicians use diagnostic tools and guides to identify the root causes and offer step-by-step solutions. Strong problem-solving skills and technical knowledge are essential for success in this role.

What skills and qualifications are needed for remote troubleshooting?

To thrive in Remote Troubleshooting, you need strong analytical skills, technical proficiency in diagnosing and resolving hardware or software issues, and experience with relevant IT systems or platforms. Familiarity with remote access tools, ticketing systems, and certifications such as CompTIA A+ or Microsoft Certified Professional are commonly required. Excellent written and verbal communication, patience, and a customer-oriented mindset are crucial soft skills for this position. These abilities ensure swift, accurate resolution of technical problems while maintaining high customer satisfaction in a remote work environment.

What are common challenges in remote troubleshooting and how can they be addressed?

Remote Troubleshooting professionals often encounter challenges such as limited physical access to devices, communication barriers with clients, and varying levels of technical literacy among end users. These can be addressed by leveraging advanced remote support tools, developing clear and empathetic communication strategies, and providing detailed step-by-step guidance. Additionally, building strong documentation habits and regularly updating one's technical skills can help prevent recurring issues. Working successfully in this role often requires adaptability and resourcefulness to troubleshoot effectively from a distance.

More about Remote Troubleshooting jobs

What cities are hiring for Remote Troubleshooting jobs?

Cities with the most Remote Troubleshooting job openings:

What states have the most Remote Troubleshooting jobs?

States with the most job openings for Remote Troubleshooting jobs include:

What job categories do people searching Remote Troubleshooting jobs look for?

The top searched job categories for Remote Troubleshooting jobs are:

Remote Troubleshooting jobs near you
Infographic showing various Remote Troubleshooting job openings in the United States as of August 2026, with employment types broken down into 92% Full Time, and 8% Part Time. Highlights an 100% Remote job distribution, with an average salary of $72,739 per year, or $35 per hour.

Muni-Link: Senior Software Engineer C#

neptune technologies

Altoona, PA • Remote

$120K - $159K/yr

Full-time

Posted 5 days ago

Job description

Position Summary

As a Senior Software Engineer, you will be responsible for designing and implementing features that modify our existing software products, and designing and implementing features for products that do not yet exist.  This position provides support to other departments within the company and directly to Neptune Technology Group customers.  This position includes mentoring less-experienced staff, disseminating new technical knowledge within the organization, and working with Architecture and Product Management to shape new features within the application.

Responsibilities

  • Work with other team members to deliver high-quality software.
  • Understand and enhance requirements defined by Product Management.
  • Provide support to Product Management and Architecture when determining how to provide solutions to our customers.
  • Implement the code and test automation that make up the new features.
  • Fix bugs in the product, including providing patches for previously released versions.
  • Review code of other development team members.
  • Prioritize work with minimal guidance.
  • Demonstrate completed work at the end of every development iteration.
  • Work with other team members and the Quality Assurance team to design and implement automated acceptance tests for new features.
  • Work with C#, .NET, React, and Typescript primarily, experience with Java, PHP, and HTML is also helpful.
  • Create and modify web services using RESTful interfaces.
  • Performance tuning and troubleshooting, including remote troubleshooting.
  • Create and modify build definitions.

Experience

  • Understanding of Domain Driven Design.
  • Expertise with C# or other .NET Framework language.
  • Experience with RESTful web service
  • Experience in an iterative development environment.
  • Experience with high-availability environments.

Education

  • Bachelor’s degree in Computer Science, Information Systems, or combination of education and experience.

Location:  Altoona, PA

Neptune Technology Group Inc.  does not sponsor U.S. work authorizations for this position,  including H-1B, O-1 and TN.  Neptune also does not sponsor individuals in F-1 status for this role. 

#HP1

Apply