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Remote Teller Jobs in Raleigh, NC (NOW HIRING)

Guidebook

Customer Support Representative

Raleigh, NC · On-site +1

$50K - $55K/yr

Skilled at collaborating with a remote team working across multiple time zones * Experience with the following tools is a plus, but not required: Zendesk, Fin (Intercom), Claude, Slack, Jira ...

Guidebook

Customer Support Representative

Raleigh, NC · Remote

$50K - $55K/yr

Skilled at collaborating with a remote team working across multiple time zones * Experience with the following tools is a plus, but not required: Zendesk, Fin (Intercom), Claude, Slack, Jira ...

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All JobsTeller JobsRemote Teller JobsRemote Teller Jobs in Raleigh, NC

Remote Teller information

See Raleigh, NC salary details

$11

$16

$23

How much do remote teller jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for remote teller in Raleigh, NC is $16.99, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $18.70 per hour, depending on experience, location, and employer.

What is a remote teller?

Remote Tellers are banking professionals who assist customers with their financial transactions and account inquiries through virtual channels, such as video calls, phone, or online chat, rather than in-person at a branch. They provide many of the same services as traditional tellers, including deposits, withdrawals, account information, and resolving issues. By working remotely, they help banks extend their hours of service and reach customers who may not be able to visit a physical location.

What are the key skills and qualifications needed to thrive as a remote teller?

To thrive as a Remote Teller, you need strong knowledge of banking procedures, cash handling, and customer service, typically supported by a high school diploma or equivalent. Familiarity with banking software, secure transaction systems, and video conferencing platforms is often required. Excellent communication, attention to detail, and problem-solving abilities are crucial soft skills for managing client interactions remotely. These skills ensure accurate transactions, customer satisfaction, and effective service delivery in a virtual banking environment.

How does a remote teller typically collaborate with branch staff and customers to resolve complex banking issues?

As a Remote Teller, you frequently interact with both customers and in-branch staff using phone, chat, or video conferencing tools. When complex issues arise—such as account discrepancies or transaction errors—you may need to coordinate with branch managers or specialized departments to find solutions quickly and accurately. Effective communication skills and a customer-focused approach are essential, as you serve as the bridge between customers and the broader banking team. This collaborative environment ensures that problems are resolved efficiently, enhancing the overall customer experience.

What is the difference between Remote Teller vs Bank Customer Service Representative?

AspectRemote TellerBank Customer Service Representative
CredentialsHigh school diploma or equivalent; some roles may prefer banking certificationsHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentRemote, working from home or remote banking centersBank branches, call centers, or remote options
Industry UsageUsed in digital banking services, remote banking platformsTraditional bank branches, customer support centers
Common Search/ComparisonRemote Teller vs Bank Customer Service Representative

The main difference between a Remote Teller and a Bank Customer Service Representative lies in their work environment and specific roles. Remote Tellers primarily operate remotely, handling banking transactions online or via digital platforms, while Bank Customer Service Representatives often work in branches or call centers, providing customer support in person or over the phone. Both roles require similar credentials but serve different customer interaction channels within the banking industry.

What are the most commonly searched types of Teller jobs in Raleigh, NC?

The most popular types of Teller jobs in Raleigh, NC are:

What are popular job titles related to Remote Teller jobs in Raleigh, NC?

For Remote Teller jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Remote Teller jobs in Raleigh, NC look for?

The top searched job categories for Remote Teller jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Remote Teller jobs?

Cities near Raleigh, NC with the most Remote Teller job openings:

Remote Teller jobs near you
Infographic showing various Remote Teller job openings in Raleigh, NC as of August 2026, with employment types broken down into 89% Full Time, and 11% Contract. Highlights an 100% Remote job distribution, with an average salary of $35,336 per year, or $17 per hour.

Customer Service Representative PBM

Marpai Administrators LLC

Cary, NC • Remote

$18 - $20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 3 days ago. Applications are no longer accepted.

Job description


Marpai Administrators (Subsidiary of Marpai Inc. (NASDAQ: MRAI)) is a technology company transforming the Third Party Administration sector serving employers with self-funded health plans. Marpai Administrators (“Marpai”) is an AI-powered national TPA (third party administrator) using deep learning and machine learning to maximize population health outcomes with the greatest cost efficiency for any health plan budget. We create healthier members and a healthier bottom line. Marpai proactively targets at-risk members with meaningful clinical interventions to improve outcomes. 
 
ABOUT THE POSITION:  
The Customer Service Representative (CSR) reports to the Customer Service Supervisor to help healthcare providers and members with prescription and insurance questions. The CSR must maintain positive, empathetic, and professional attitude through verbal or written communication. 
 
 
WHAT YOU WILL BE DOING: 
  • Member Support: Answer inquiries regarding drug formularies, copays, deductibles, network pharmacies, and prescription benefit coverage.
  • Pharmacy & Provider Coordination: Assist network pharmacies with claims processing, eligibility checks, and securing prior authorizations.
  • Problem Resolution: Investigate and resolve complaints or coverage rejections, ensuring first-call resolution while maintaining empathy.
  • Documentation & Compliance: Accurately log call details in CRM and ticketing systems while strictly adhering to HIPAA privacy standards.
  • Quality & Metrics: Meet call-center performance standards, such as Average Handle Time (AHT) and Schedule Adherence.
  • Other duties as required
 
WHAT DO YOU NEED: 
  • High school diploma or GED required; associate or bachelor’s degree preferred.
  • Strong customer service and communication skills
  • Ability to navigate multiple software platforms simultaneously.
  • Active listening, problem-solving, and ability to deescalate stressful situations.
  • Attention to detail and accuracy
  • Ability to maintain confidentiality
 
PREFERED EXPERIENCE: 
  • 1–2 years of customer service experience in healthcare or pharmacy setting
  • Experience handling insurance claims or medical billing preferred
  • State issued pharmacy technician registration preferred.

WORK REQUIREMENTS: 
  • 100% Remote 
  • Flexibility to work 8 am – 8 pm
  • Must have high speed internet connection
  • Must have professional, confidential, isolated work area.
  • This position is in a typical office environment that requires prolonged sitting in front of a computer.  
 
 WHY WORK AT MARPAI?  
We have great benefits: 
  • Generous PTO
  • Medical and Prescription 
  • Health and Wellness Programs 
  • EAP 
  • FSA / HSA / Dependent Care
  • Dental 
  • Vision 
  • Life and Disability 
  • STD/LTD
  • Voluntary Benefits: Critical Illness, Accident, Hospital
  • 401k with Employer Match
  • LegalShield 
  • Identity Theft Protection
       
    Marpai is an equal opportunity workplace.  We are committed to equal opportunity regardless of race, color, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status.
     
     

This is a remote position.