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Remote Telecommunications Supervisor Jobs (NOW HIRING)

ITC Federal, Inc.

Help Desk Supervisor

... fully remote environment. * Hands-on familiarity with the network, telecommunications, and ... Prior supervisory experience strongly preferred. * At least one year of experience in automated ...

Jobgether

... telecommunications. The role focuses on managing remote support teams, improving service quality ... Previous experience leading, supervising, or coaching customer service and technical support teams.

Merican

Network Planning Engineer I

Remote * The Transport Planning Engineer will fulfill a non-supervisory role within the CenturyLink ... State, and Local regulations that govern the placement of Telecommunication Equipment. Additional ...

Career Site

Field Technician

Quincy, MA · Remote

$29 - $35/hr

This position is for a telecommunications, structured cabling, and technology Field Service ... Technician will directly report to a remote supervisor. Duties and Responsibilities: * Communicate ...

kgs

Senior Program Manager, Network & Telecom

Washington, DC · On-site +1

$131K - $131K/yr

... and telecommunications operations. The ideal candidate will possess demonstrated leadership ... This position may be Remote or Hybrid depending on program requirements. Essential Functions ...

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Remote Telecommunications Supervisor information

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$40K

$93.3K

$133K

How much do remote telecommunications supervisor jobs pay per year?

As of Jul 19, 2026, the average yearly pay for remote telecommunications supervisor in the United States is $93,261.00, according to ZipRecruiter salary data. Most workers in this role earn between $81,000.00 and $112,000.00 per year, depending on experience, location, and employer.

What is the difference between Remote Telecommunications Supervisor vs Remote Network Technician?

AspectRemote Telecommunications SupervisorRemote Network Technician
CredentialsTelecommunications certifications, management experienceNetwork certifications (e.g., CompTIA Network+), technical skills
Work EnvironmentOversees telecom teams, manages projects remotelyMaintains and troubleshoots network systems remotely
Industry UsageTelecom service providers, large corporationsIT firms, telecom infrastructure companies
Search & Comparison IntentUnderstanding supervisory roles in telecomTechnical network troubleshooting roles

The Remote Telecommunications Supervisor primarily manages telecom teams and projects remotely, requiring leadership and industry-specific certifications. In contrast, the Remote Network Technician focuses on maintaining and troubleshooting network systems, emphasizing technical skills. Both roles are common in telecom and IT industries, but they differ in responsibilities and required credentials.

More about Remote Telecommunications Supervisor jobs
What cities are hiring for Remote Telecommunications Supervisor jobs? Cities with the most Remote Telecommunications Supervisor job openings:
What are the most commonly searched types of Telecommunications Supervisor jobs? The most popular types of Telecommunications Supervisor jobs are:
What states have the most Remote Telecommunications Supervisor jobs? States with the most job openings for Remote Telecommunications Supervisor jobs include:
What job categories do people searching Remote Telecommunications Supervisor jobs look for? The top searched job categories for Remote Telecommunications Supervisor jobs are:
Remote Telecommunications Supervisor jobs near you
Infographic showing various Remote Telecommunications Supervisor job openings in the United States as of July 2026, with employment types broken down into 90% Full Time, 7% Part Time, and 3% Contract. Highlights an 40% Physical, 3% Hybrid, and 57% Remote job distribution, with an average salary of $93,261 per year, or $44.8 per hour.
Help Desk Supervisor

Help Desk Supervisor

ITC Federal, Inc.

Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 17 days ago

Job description

Overview
JOB TITLE: Help Desk Supervisor
AGENCY SUPPORTED: U.S. Department of Justice (DOJ) - MEGA 6 Automated Litigation Support
POSITION TYPE: Full-Time, Contingent Upon Award
LOCATION: Remote
CLEARANCE: Public Trust - Candidates do not need to be cleared at the time of application but must be able to obtain and maintain a Public Trust clearance prior to starting.
BENEFITS: Health, Dental and Vision, 401(k), Tuition Reimbursement, Flexible Spending Account (FSA), 11 Paid Federal Holidays, 3 weeks' Paid Time Off
ITC Federal, LLC (ITC) connects technology advancements in automation and AI, customer experience, and financial services to solve government mission challenges, enabling smoother operational efficiency and bolstering national security. We leverage the latest technology innovations and proven approaches to better serve the mission and support the DHS, DOJ, and DoW workforce, customers, and programs, regardless of scale or complexity. ITC is located in Fairfax, VA and offers an outstanding compensation and benefits plan and a challenging and rewarding professional work environment.
We are seeking an experienced Help Desk Supervisor to support ITC Federal's work for the U.S. Department of Justice (DOJ) under the anticipated MEGA 6 automated litigation support (ALS) program. This is a fully remote position supporting DOJ's complex litigation mission.
Important: This opening is being established in connection with the MEGA 6 contract vehicle award itself. ITC Federal must still be awarded individual task orders under the vehicle before employees can be onboarded. Accordingly, this position is full-time and contingent upon both contract award and the award of the applicable task order.
POSITION OVERVIEW:
Usually reports to the Application Manager or Lead Project Manager. Supervises staff of Help Desk and User Trainer Specialists who provide help desk and on-site support to end users, and assists in setting up and operating the end-user support program for major applications in support of specific projects.
PROGRAM CONTEXT:
This position supports the U.S. Department of Justice (DOJ) under the anticipated MEGA 6 procurement. MEGA 6 is expected to continue DOJ's multiple-award contract vehicle for automated litigation support (ALS) services, following the structure of the MEGA 5 contract. These contracts are designed to provide DOJ offices, boards, divisions, and other federal agencies with information technology, professional services, and litigation support tools to manage complex legal proceedings efficiently.
Responsibilities
RESPONSIBILITIES:
  • Supervise staff of Help Desk and User Trainer Specialists who provide help desk and on-site support to end users.
  • Assist in setting up and operating the end-user support program for major applications in support of specific projects.
  • Set up overall user training programs, particularly for complex applications such as groupware and workflow packages, as well as litigation support and office automation applications.
  • Set up facilities and procedures to ensure responsive support; train staff and establish help desk staffing schedules.
  • Organize, prepare, schedule, and conduct training sessions for audiences that may include attorneys, paralegals, Government Case Managers, client agency staff, and other Contractor employees.
  • Oversee and supervise help desk operations, including answering and responding to user phone calls and installing and troubleshooting litigation support packages on user desktops.
  • Coordinate support with office automation support contractors and staff.
  • Supervise teams providing search, retrieval, and reporting support to client attorneys; translate requests into effective search strategies, design output formats, and help resolve problems related to accessing databases.

Qualifications
REQUIRED:
  • Ability to obtain and maintain a U.S. Government Public Trust clearance prior to start (candidates are not required to be cleared at the time of application).
  • Authorized to work in the United States.
  • Ability to work effectively in a fully remote environment.
  • Hands-on familiarity with the network, telecommunications, and operating systems environment of the applications being supported.
  • Expert user of the Government's word processing, spreadsheet, and email systems.
  • Excellent oral and written communication skills.

PREFERRED QUALIFICATIONS:
  • At least two years of experience providing direct end-user support for the applications being supported, including both telephone support and on-site assistance.
  • At least one year of teaching/training experience involving computer applications, preferably database, imaging, or other automated litigation support applications.
  • Prior supervisory experience strongly preferred.
  • At least one year of experience in automated litigation support, and experience with DOJ office automation environments.
  • Certain applications may require certification by the software provider.
  • Undergraduate degree valued.

WORK ENVIRONMENT AND PHYSICAL DEMANDS:
  • This is a fully remote position; work is performed from a home office.
  • Must be located in or near the Washington, DC area and available for short-notice on-site meetings.
  • Work is primarily sedentary, performed while using a computer for extended periods of time.

ITC Federal is an equal opportunity employer and will not discriminate against any application for employment on the basis of age, race, color, gender, national origin, religion, creed, disability, veteran status, marital status, sexual orientation, genetic information, military status, disability, or sex including pregnancy and childbirth or related medical condition or on any other basis prohibited by law.

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