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Remote Technical Support Jobs in Seattle, WA (NOW HIRING)

Eitacies Inc

Technical Lead - D365 SCM

Redmond, WA · Remote

Benefits: * 401(k) Technical Lead - D365 SCM 100% Remote work We are looking for a Technical Lead ... Supporting integrations with systems such as Salesforce, FedEx, FDA/EPCIS and other external ...

VAST Data

Technical Account Manager - USA

Seattle, WA · On-site +1

Respond to technical support issues quickly, working collaboratively on the back-end to bring the ... We're a growing global team and a fully remote company. * Highly organized. We track everything in ...

Infotech Sourcing

Technical Program Manager III

Kirkland, WA · Remote

$146K - $189K/yr

US - CA - Remote (105700) Job Title: Technical Project/Program Management - Technical Program ... Enhance process structures to support project teams. Technical Leadership: Advocate for quality in ...

Stripe

Technical Solutions Engineer

Seattle, WA · On-site +1

The Technical Solutions Engineering (TSE) team is the glue that supports our developer-users and ... This role is remote but requires candidates to be located in the Mountain or Pacific time zones.

Stripe

Technical Solutions Engineer

Seattle, WA · On-site +1

The Technical Solutions Engineering (TSE) team is the glue that supports our developer-users and ... This role is remote but requires candidates to be located in the Mountain or Pacific time zones.

Carbon Robotics

Technical Recruiter

Seattle, WA · On-site +1

$120K - $135K/yr

... remote supervision for real-time interventions if required. Carbon Robotics is based in Seattle ... Menopause Support * Life Insurance * Long Term Disability * Flexible PTO * 401(k) plan * Pet ...

Medasource

LaaS Technical Project Manager

Renton, WA · On-site +1

LaaS Technical Project Manager Hourly/Salary Compensation Range: TBD Contract Length: 8-week ... Remote supporting sites on PST Hours: Full-time, approximately 40 hours/week. Flexibility required ...

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All JobsTechnical Support JobsRemote Technical Support JobsRemote Technical Support Jobs in Seattle, WA

Remote Technical Support information

See Seattle, WA salary details

$16

$29

$50

How much do remote technical support jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for remote technical support in Seattle, WA is $29.64, according to ZipRecruiter salary data. Most workers in this role earn between $21.88 and $32.26 per hour, depending on experience, location, and employer.

What is remote technical support?

Remote technical support refers to assistance provided by IT professionals or help desk staff to resolve technical issues without being physically present. Using tools like remote desktop software, chat, email, or phone, specialists can diagnose and fix problems related to software, hardware, or network connectivity. This service is commonly used to support employees, customers, or clients who work from home or at distant locations. Remote technical support improves efficiency, reduces downtime, and often provides faster solutions than in-person visits.

What are the key skills and qualifications needed to thrive as a remote technical support specialist?

To thrive as a Remote Technical Support specialist, you need a solid understanding of troubleshooting hardware and software issues, strong customer service skills, and typically a background in IT or a related field. Familiarity with remote desktop tools, ticketing systems, and certifications like CompTIA A+ are commonly required. Excellent communication, patience, and problem-solving abilities help you effectively assist users and resolve technical problems remotely. These skills ensure efficient support delivery, high customer satisfaction, and smooth operation of IT systems for end users.

What are some common challenges faced by remote technical support professionals, and how can they be managed effectively?

Remote Technical Support professionals often encounter challenges such as troubleshooting issues without physical access to devices, managing multiple support tickets simultaneously, and communicating complex solutions clearly to users with varying technical backgrounds. To manage these challenges effectively, it's important to leverage remote diagnostic tools, maintain strong organizational skills for ticket management, and develop clear, patient communication techniques. Regular training and collaboration with team members can also help in staying updated with new technologies and support practices.

What is the difference between Remote Technical Support vs Remote Customer Service Representative?

AspectRemote Technical SupportRemote Customer Service Representative
Required SkillsTechnical knowledge, troubleshooting, hardware/software supportCommunication skills, problem-solving, product knowledge
CertificationsCompTIA A+, Network+, or similar technical certificationsCustomer service certifications or training often preferred
Work EnvironmentSupport tickets, remote diagnostics, technical issue resolutionHandling customer inquiries, order processing, general support
Industry UsageIT, tech companies, hardware/software providersRetail, telecom, service industries

Remote Technical Support and Remote Customer Service Representative roles both operate remotely but differ mainly in technical expertise and support focus. Technical Support requires specialized technical skills and certifications to troubleshoot hardware and software issues, while Customer Service focuses on communication and general support. Both roles are vital in customer-facing industries but serve different customer needs.

What are the most commonly searched types of Technical Support jobs in Seattle, WA?

The most popular types of Technical Support jobs in Seattle, WA are:

What are popular job titles related to Remote Technical Support jobs in Seattle, WA?

For Remote Technical Support jobs in Seattle, WA, the most frequently searched job titles are:

What job categories do people searching Remote Technical Support jobs in Seattle, WA look for?

The top searched job categories for Remote Technical Support jobs in Seattle, WA are:

Remote Technical Support jobs near you
Infographic showing various Remote Technical Support job openings in Seattle, WA as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $61,657 per year, or $29.6 per hour.

Technical Lead - D365 SCM

Eitacies Inc

Redmond, WA • Remote

Full-time

Retirement

Re-posted 14 days ago

Job description

Benefits:
  • 401(k)

Technical Lead - D365 SCM
100% Remote work
We are looking for a Technical Lead with strong Microsoft Dynamics 365 Supply Chain Management experience to lead architecture, integrations and technical delivery for a large-scale supply chain modernization program.
Responsibilities:
  • Leading solution architecture for D365 SCM, Power Platform and enterprise integrations
  • Designing and overseeing Warehouse Management, Inventory Management and Order Management solutions
  • Driving an OOTB-first approach while keeping customizations to a minimum
  • Supporting integrations with systems such as Salesforce, FedEx, FDA/EPCIS and other external platforms
  • Working with Azure API Management, MuleSoft and Azure integration technologies
  • Supporting DSCSA compliance initiatives including EPCIS, traceability and product movement tracking
  • Designing barcode-enabled operational workflows
  • Providing technical leadership for development activities involving X++, .NET and Power Platform
  • Reviewing code quality, deployment processes and development standards
  • Leading SIT, UAT, performance testing and production releases
  • Supporting environment planning across Development, Test, UAT and Production
Requirements:
  • 12+ years of overall IT experience
  • 8+ years working with Dynamics 365 or ERP platforms
  • Prior experience leading technical teams and large-scale implementations
  • Strong understanding of Supply Chain Management processes
  • Hands-on experience with enterprise integrations
Technical Skills
  • Dynamics 365 SCM, Warehouse Management (WMS), Inventory Management, Order Management, Azure API Management (APIM), Logic Apps, MuleSoft, X++, .NET, Power Platform, DSCSA, EPCIS
Candidates who have worked on supply chain transformation, healthcare distribution, pharmaceutical operations, traceability, or compliance-driven programs will be highly preferred.

This is a remote position.