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Remote Technical Support Jobs in Dallas, TX (NOW HIRING)

KEYENCE

Field Application Engineer '27

Frisco, TX · On-site +1

$53K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel extensively (60-100%) across your assigned region-by car or plane-to deliver hands-on solutions * Conduct ...

BBG, INC.

SYSTEMS SUPPORT ENGINEER

Dallas, TX · On-site +1

The ideal candidate combines strong technical troubleshooting skills with an understanding of ... remote office environment. Prolonged periods of sitting and computer use. Occasional after-hours ...

JDA

Technical Architect (Merchandise Operations)

Dallas, TX · Remote

$110K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

Basic knowledge of the Customer Support function, preferably in Supply Chain Execution/3PL Synonym title : Technical Architect #LI-SR1 #LI- REMOTE ----- Sala ry range for this position will $110,000 ...

Sangoma

IT End User Support Manager - Remote US

Dallas, TX · Remote

  • Medical

  • Dental

  • Vision

  • Retirement

This is a remote US-based role supporting global teams. Candidates in Central or Eastern time zones ... Proven ability to build, mentor, and manage high-performing technical support teams. * Strong ...

theITSC

Be Seen First

Remote IT Support (WFH Tech Advisor)

Garland, TX · Remote

$45K - $65K/yr

  • Medical

  • PTO

The ITSC is seeking agents to provide telephone technical support for the organization's customers. The ITSC is an industry-leading provider of Expert technical support for Fortune 1000 organizations.

Cayenta

(Remote) Support Analyst

Allen, TX · Remote

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Develop deep functional and technical knowledge of our ERP applications, with a focus on Human ... Understand support service agreements and appropriately scope requests outside of standard support

Aerwave

Customer Support Representative II

Dallas, TX · On-site +1

$16.75 - $21.50/hr

  • Medical

  • Retirement

  • PTO

Performs remote troubleshooting through diagnostic techniques and pertinent questions. * Provides technical support to users by researching and answering questions, troubleshooting problems, and ...

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Showing results 21-40

All JobsTechnical Support JobsRemote Technical Support JobsRemote Technical Support Jobs in Dallas, TX

Remote Technical Support information

See Dallas, TX salary details

$14

$25

$44

How much do remote technical support jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for remote technical support in Dallas, TX is $25.77, according to ZipRecruiter salary data. Most workers in this role earn between $19.04 and $28.08 per hour, depending on experience, location, and employer.

What is the difference between Remote Technical Support vs Remote Customer Service Representative?

AspectRemote Technical SupportRemote Customer Service Representative
Required SkillsTechnical knowledge, troubleshooting, hardware/software supportCommunication skills, problem-solving, product knowledge
CertificationsCompTIA A+, Network+, or similar technical certificationsCustomer service certifications or training often preferred
Work EnvironmentSupport tickets, remote diagnostics, technical issue resolutionHandling customer inquiries, order processing, general support
Industry UsageIT, tech companies, hardware/software providersRetail, telecom, service industries

Remote Technical Support and Remote Customer Service Representative roles both operate remotely but differ mainly in technical expertise and support focus. Technical Support requires specialized technical skills and certifications to troubleshoot hardware and software issues, while Customer Service focuses on communication and general support. Both roles are vital in customer-facing industries but serve different customer needs.

What is remote technical support?

Remote technical support refers to assistance provided by IT professionals or help desk staff to resolve technical issues without being physically present. Using tools like remote desktop software, chat, email, or phone, specialists can diagnose and fix problems related to software, hardware, or network connectivity. This service is commonly used to support employees, customers, or clients who work from home or at distant locations. Remote technical support improves efficiency, reduces downtime, and often provides faster solutions than in-person visits.

Can I work remotely in technical support?

Yes, many technical support roles are available remotely, allowing employees to assist customers via phone, chat, or email from any location. These jobs often require familiarity with remote communication tools, troubleshooting skills, and sometimes specific certifications, making remote work a common arrangement in the field.

What are the key skills and qualifications needed to thrive as a remote technical support specialist?

To thrive as a Remote Technical Support specialist, you need a solid understanding of troubleshooting hardware and software issues, strong customer service skills, and typically a background in IT or a related field. Familiarity with remote desktop tools, ticketing systems, and certifications like CompTIA A+ are commonly required. Excellent communication, patience, and problem-solving abilities help you effectively assist users and resolve technical problems remotely. These skills ensure efficient support delivery, high customer satisfaction, and smooth operation of IT systems for end users.

Who is the best company to work for remotely as a remote technical support?

Several companies are known for offering remote technical support roles, including Apple, Dell, and Microsoft, which provide comprehensive training, flexible schedules, and opportunities for career growth. These companies often require strong communication skills and technical knowledge, with roles typically involving troubleshooting hardware and software issues remotely. Job seekers should consider company reputation, benefits, and the specific technical skills required when choosing an employer.

What are some common challenges faced by remote technical support professionals, and how can they be managed effectively?

Remote Technical Support professionals often encounter challenges such as troubleshooting issues without physical access to devices, managing multiple support tickets simultaneously, and communicating complex solutions clearly to users with varying technical backgrounds. To manage these challenges effectively, it's important to leverage remote diagnostic tools, maintain strong organizational skills for ticket management, and develop clear, patient communication techniques. Regular training and collaboration with team members can also help in staying updated with new technologies and support practices.

What are the most commonly searched types of Technical Support jobs in Dallas, TX?

The most popular types of Technical Support jobs in Dallas, TX are:

What are popular job titles related to Remote Technical Support jobs in Dallas, TX?

For Remote Technical Support jobs in Dallas, TX, the most frequently searched job titles are:

What job categories do people searching Remote Technical Support jobs in Dallas, TX look for?

The top searched job categories for Remote Technical Support jobs in Dallas, TX are:

What cities near Dallas, TX are hiring for Remote Technical Support jobs?

Cities near Dallas, TX with the most Remote Technical Support job openings:

Remote Technical Support jobs near you
Infographic showing various Remote Technical Support job openings in Dallas, TX as of August 2026, with employment types broken down into 79% Full Time, 9% Part Time, and 12% Contract. Highlights an 2% Hybrid, and 98% Remote job distribution, with an average salary of $53,596 per year, or $25.8 per hour.

Field Application Engineer '27

KEYENCE

Frisco, TX • On-site, Remote

$53K - $80K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 5 days ago

Job description

Join KEYENCE as a Field Application Engineer

Training Classes Begins January or July 2027
Multiple U.S. Locations | Entry-Level | Full-Time

Are you ready to launch your career with one of the world's most innovative companies? KEYENCE is looking for driven, adaptable engineers to join our Field Application Engineer Team. Whether you're a recent graduate or early in your career, this is your opportunity to grow with a global leader in automation and technology.

What You'll Do

As a Field Application Engineer, you'll be at the forefront of solving complex technical challenges and shaping the future of American manufacturing. This is a field-based position with most of your time on-site with customers and sales teams. The title for this role may be called Application Engineer, Vision Consulting Engineer, or Integration Support Engineer depending on the product line you may be hired for.

  • Solve complex customer challenges through creative configurations of our technical products
  • Install and program our products using hand tools or programming languages.
  • Provide on-call, on-site and remote technical support, training, and troubleshooting
  • Travel extensively (60-100%) across your assigned region-by car or plane-to deliver hands-on solutions
  • Conduct product testing and create detailed proposal reports to aid our sales team.
  • Work in dynamic environments-manufacturing floors, labs, and more-with occasional lifting (up to 60 lbs.) and off-hours support

Location Flexibility

Choose up to two preferred office locations when you apply-we'll do our best to place you where you want to be. You'll work within a regional territory, not nationwide.

What We Offer

  • Base Salary: $53,940 - $80,760 (based on location)
  • Performance Bonus Target: $24,000 annually (performance-based), paid quarterly
  • World-Class Training: Paid, hands-on training and on-the-job mentorship
  • Benefits: Medical, dental, vision, 401K match, ~4 weeks PTO in first full year
  • Career Growth: Promote-from-within culture with base and bonus increases

What We're Looking For

  • Bachelor's degree (or Associate's and 4+ years military experience)
  • Strong work ethic and a passion for solving challenging problems
  • Flexibility to adapt your schedule and support customers and salespeople
  • Willingness to travel (60-100%), including overnight
  • Valid driver's license and personal vehicle
  • Ability to lift and transport demo equipment (35-85 lbs.) into customer sites

Why KEYENCE?

  • Recognized by Forbes as one of the World's Most Innovative Companies
  • A global leader in factory automation and quality assurance solutions
  • Operating profit of over 40% for 25 consecutive years
  • A culture that invests in your success from day one

Ready to make an impact?
Apply now and start your journey with KEYENCE in January or July 2027!

KEYENCE is an at-will, Equal Opportunity Employer. 

Apply