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Part Time Technical Support Jobs in Dallas, TX (NOW HIRING)

Powtec Holding Co Llc

Registrar (Part-time)

Dallas, TX · On-site

$20 - $24/hr

Associate's degree plus 3 years of relevant experience (including 1 year of technical support), OR ... Flexible part-time schedule suited to candidates balancing other commitments. * Be part of the team ...

Powtec Holding Co Llc

Registrar (Part-time)

Dallas, TX · On-site

$20 - $24/hr

Associate's degree plus 3 years of relevant experience (including 1 year of technical support), OR ... Flexible part-time schedule suited to candidates balancing other commitments. * Be part of the team ...

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All JobsTechnical Support JobsPart Time Technical Support JobsPart Time Technical Support Jobs in Dallas, TX

Part Time Technical Support information

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$14

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$44

How much do part time technical support jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for part time technical support in Dallas, TX is $25.77, according to ZipRecruiter salary data. Most workers in this role earn between $19.04 and $28.08 per hour, depending on experience, location, and employer.

What does a part time technical support professional do?

A Part Time Technical Support professional assists customers or employees with technical issues related to hardware, software, or network systems, but works less than the standard full-time hours. Their responsibilities often include troubleshooting problems, answering technical queries, providing guidance on using products or services, and escalating complex issues to higher-level support. They typically communicate with users via phone, email, chat, or in person and may work flexible or specific shifts depending on the employer’s needs.

What are the key skills and qualifications needed to thrive as a part time technical support specialist?

To thrive as a Part Time Technical Support specialist, you need strong troubleshooting abilities, a good understanding of computer systems and software, and typically a high school diploma or equivalent. Familiarity with help desk ticketing systems, remote desktop tools, and basic networking concepts is often required. Excellent communication, patience, and problem-solving skills help you effectively assist users and resolve issues efficiently. These skills are crucial to ensure timely technical support, high customer satisfaction, and smooth IT operations.

What are some common challenges faced by part time technical support staff and how can they be managed?

Part-time technical support staff often encounter challenges such as managing high volumes of user requests during peak hours and staying updated with frequent software or system changes. Balancing multiple responsibilities within limited shift hours can also be demanding. To manage these challenges, it's important to prioritize tasks effectively, communicate clearly with full-time team members, and take advantage of training sessions to stay current with system updates. Many organizations also provide knowledge bases and collaborative tools to help streamline issue resolution and foster teamwork among support staff.

What are the most commonly searched types of Technical Support jobs in Dallas, TX?

The most popular types of Technical Support jobs in Dallas, TX are:

What are popular job titles related to Part Time Technical Support jobs in Dallas, TX?

For Part Time Technical Support jobs in Dallas, TX, the most frequently searched job titles are:

What job categories do people searching Part Time Technical Support jobs in Dallas, TX look for?

The top searched job categories for Part Time Technical Support jobs in Dallas, TX are:

Part Time Technical Support jobs near you
Infographic showing various Part Time Technical Support job openings in Dallas, TX as of September 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $53,596 per year, or $25.8 per hour.

Service Desk Agent-Technical Support (P/T)

Dallas, TX • Hybrid

Workforce Opportunity Services
Recruiting and Staffing Services • 51 - 200 employees
Learn more about Workforce Opportunity Servicesexternal

$20/hr

Part-time

Re-posted 11 hours ago

Job description

OverviewPosition Description:
  • In this role, under the direct supervision and with mentoring and guidance, the IT Support technician provides technical support to end users of company workstations, personal computers, hardware, software, peripherals and mobile/cellular devices.
  • You will respond to standard questions, issues and problems reported via phone, chat or tickets.
  • May investigate and respond to standard requests for information as well as IT issues, questions and problems.
  • Assignments are directed at gaining experience in basic techniques and procedures for handling service, issues, questions and problems arising in the day to day use of individual workstations, computers, hardware and software. 
  • Ideal candidate will be versatile, enthusiastic to work in highly flexible, team-oriented environments that have exceptional communication, analytical and organizational skills. 
Responsibilities
  • Provides technical support for standard configurations of workstations, personal computers and associated hardware and software.
  • Troubleshoots standard software and hardware questions, issues, problems and failures via telephone, chat or tickets.
  • Identifies complex issues, questions and problems and refers them to more senior staff or other IT groups for investigation and resolution.
  • Screens, diagnoses and resolves or refers specific assigned inquiries and work requests received via phone, chat or tickets related to maintenance of personal computers, workstations, software and associated hardware; refers those requests to appropriate IT staff for resolution.
  • May work with other members of the staff to resolve more complex matters.
  • Works to develop an understanding of standard issues, questions and problems with standard workstations, personal computers, software and associated hardware and the resolutions to those matters.
  • Follows policies, procedures and standards in responding to end user requests and providing end user support.
  • Documents and reports all service requests and their outcome, following standard procedures and practices.
  • Performs other responsibilities associated with this position as may be appropriate and assigned.
QualificationsCandidate Profile:
  • Authorized to work in the United States
  • High School Diploma or Equivalent
  • Available to work full-time
  • Experience with MacOS
  • Experience with Linux
  • Knowledge of Microsoft Operating Systems (Windows 10/11 and Office 365) and applications
  • Knowledge of personal computer technology and hardware as well as cellular telephones
  • Knowledge of the M.I.S. environment
  • Knowledge of M.A.C. (Moves, Adds, and Changes) and Virtual Desktop preferred
  • Knowledge of KCS Method and Knowledge based articles
  • Excellent customer service skills
  • An aptitude for identifying, analyzing, and resolving common technical issues, questions, and problems with personal computers, workstations, software, and associated hardware
Additional InformationDuration/Schedule:
  • Part-Time (24 hours/Week)
  • Individual MUST be available to work the following schedule:
    • Monday-Friday, 9:00am-2:00pm CST
Salary:
  • $20.00/Hour 
Location:
  • Hybrid schedule
    • Dallas, TX
About Us

Our vision is to empower early-career professionals to achieve long-lasting professional success and financial independence while supporting companies in building workplaces that reflect and engage with the communities they serve.We are in the business of creating dynamic partnerships that transform lives.  

Pay RangeUSD $20.00 - USD $20.00 /Hr.Employment Type: PART_TIME

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