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Remote Technical Support Manager Jobs in Dallas, TX

Huntington

Integrated Receivables Manager

Dallas, TX · Remote

This role provides direct support to clients, Sales partners, and technical contacts, primarily ... Remote Deposit Capture (RDC), and Merchant Services. Serving as the primary point of contact for ...

Revel Staffing

IT Support Supervisor

Dallas, TX · Remote

$85K - $115K/hr

... technical teams. Key Responsibilities * Lead, coach, and develop a remote team of IT training and application support specialists * Assign workloads, manage schedules, establish priorities, and ...

BBG, INC.

SYSTEMS SUPPORT ENGINEER

Dallas, TX · On-site +1

... management systems. Escalate complex technical issues to software vendors or internal IT teams when ... remote office environment. Prolonged periods of sitting and computer use. Occasional after-hours ...

KEYENCE

Field Application Engineer '27

Frisco, TX · On-site +1

$53K - $80K/yr

Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel extensively (60-100%) across your assigned region-by car or plane-to deliver hands-on solutions * Conduct ...

Delta Delta Delta

Director of Housing Support

Dallas, TX · On-site +1

$60K - $75K/yr

Remote eligible * Travel: Up to 20% * Supervised by: Vice President of Housing * Supervises: Housing Support Manager, Volunteers & Housing Support Manager, Resources * Driving Status: Occasional KEY ...

JM Hunter Group

Remote Truss Design Manager

Burleson, TX · Remote

$1.1K - $1.5K/wk

Provide technical support to project teams and clients as needed * Stay up to date with industry ... you are an experienced Remote Truss Design Manager with a track record of managing teams and ...

AIQ

Technical Account Manager

Dallas, TX · On-site +1

$65K - $75K/yr

We're a fully remote team of builders who love turning complex problems into simple, elegant ... Serve as the primary technical point of contact for customers, providing hands-on support and ...

VAST Data

Technical Account Manager - USA

Dallas, TX · On-site +1

Respond to technical support issues quickly, working collaboratively on the back-end to bring the ... We're a growing global team and a fully remote company. * Highly organized. We track everything in ...

Cayenta

(Remote) Support Analyst

Allen, TX · Remote

At Cayenta, our Support Analysts play a critical role in helping customers resolve system issues ... Excellent communication skills, with the ability to clearly explain technical concepts and manage ...

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Showing results 21-40

All JobsTechnical Support JobsRemote Technical Support Manager JobsRemote Technical Support Manager Jobs in Dallas, TX

Remote Technical Support Manager information

See Dallas, TX salary details

$29.2K

$85K

$145.9K

How much do remote technical support manager jobs pay per year?

As of Aug 7, 2026, the average yearly pay for remote technical support manager in Dallas, TX is $84,988.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,300.00 and $102,900.00 per year, depending on experience, location, and employer.

How does a remote technical support manager effectively lead and support a distributed team?

As a Remote Technical Support Manager, you’ll lead a geographically dispersed team by leveraging digital collaboration tools, setting clear expectations, and fostering open communication. Regular virtual meetings, performance tracking dashboards, and knowledge-sharing sessions help ensure alignment and maintain team morale. It’s important to provide timely feedback and facilitate professional development, as remote team members may face unique challenges such as isolation or communication barriers. Successful managers create structured processes while remaining adaptable to their team’s needs, ensuring both productivity and a supportive work environment.

What are the key skills and qualifications needed to thrive as a remote technical support manager, and why are they important?

To thrive as a Remote Technical Support Manager, you need strong leadership abilities, in-depth technical knowledge, troubleshooting expertise, and experience in IT support, often supported by a bachelor’s degree in computer science or a related field. Familiarity with help desk software, remote monitoring tools, and ITIL or CompTIA certifications is typically required. Excellent communication, problem-solving, and team management skills help you motivate remote teams and resolve customer issues efficiently. These skills ensure effective remote support operations, high team performance, and customer satisfaction in a virtual environment.

What is the difference between Remote Technical Support Manager vs Remote IT Support Specialist?

AspectRemote Technical Support ManagerRemote IT Support Specialist
CredentialsTypically requires a bachelor's degree in IT or related field, plus certifications like CompTIA A+ or Network+Often requires similar certifications and an associate or bachelor's degree in IT or related area
Work EnvironmentLeads support teams, manages escalations, and oversees support operations remotelyProvides technical support directly to end-users remotely, troubleshooting hardware/software issues
Employer & Industry UsageUsed in tech companies, managed service providers, and large organizationsCommon in IT service firms, help desks, and internal corporate support teams

The Remote Technical Support Manager focuses on overseeing support teams and managing support operations remotely, while the Remote IT Support Specialist provides direct technical assistance to end-users. Both roles require similar certifications and work in remote environments, but their responsibilities differ in scope and leadership level.

What is a remote technical support manager?

Remote Technical Support Managers are professionals who oversee technical support teams and operations from a remote location. They are responsible for ensuring their team effectively resolves customer issues, maintains high levels of customer satisfaction, and adheres to technical support protocols. These managers coordinate training, track support metrics, implement best practices, and often serve as a bridge between technical support staff and other departments. Their role requires strong leadership, communication skills, and technical expertise, as they must manage remote teams and address complex technical challenges.
What are popular job titles related to Remote Technical Support Manager jobs in Dallas, TX? For Remote Technical Support Manager jobs in Dallas, TX, the most frequently searched job titles are:
What job categories do people searching Remote Technical Support Manager jobs in Dallas, TX look for? The top searched job categories for Remote Technical Support Manager jobs in Dallas, TX are:
What cities near Dallas, TX are hiring for Remote Technical Support Manager jobs? Cities near Dallas, TX with the most Remote Technical Support Manager job openings:
Remote Technical Support Manager jobs near you
Infographic showing various Remote Technical Support Manager job openings in Dallas, TX as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $84,988 per year, or $40.9 per hour.

Epic Payer Platform Configuration

Ruri Software Technologies LLC

Dallas, TX • On-site, Remote

Full-time

Re-posted 19 days ago

Job description

Role : Epic Payer Platform Configuration
Location: Remote
Technical Experience:
Certified in Epic Health Planet, Epic Tapestry, Epic Bridges.
Experienced with CDS Hooks, Health Plan Clinical Summary (HPCS), Enrollment and Encounters, and Care Gaps Exchange.
Experience with Image Exchange.
Key Responsibilities:
Leading Epic build and configuration calls as a subject matter expert with provider groups and health systems alongside the internal configuration team.
Effectively utilizing communication, decision-making, and escalation pathways.
Maintaining regular communication with Epic representatives, including participating in weekly project meetings.
Working to ensure that inbound and outbound data interfaces and transfers are functioning as desired.

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