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Remote Technical Support Manager Jobs in Houston, TX

Atlas Copco

Technical Support Engineer

Houston, TX · On-site +1

You will report to the Field Service Manager. You will * Serve as a primary technical resource for customers and field service personnel, providing troubleshooting and support for centrifugal ...

New

Aveva

Technical Support Engineer

Houston, TX · On-site +1

$56K - $115K/yr

The AVEVA PI Data Infrastructure is the leading operations data management platform in essential ... remote. The working arrangement for this position will be confirmed during the hiring process.

ABB

VFD Technical Support Specialist

Houston, TX · Remote

... Management Teams, and ABB Drive Services. The area of technical support includes but is not limited ... The work model for the role is: remote, in the United States, supporting the Motion Drive Products ...

Posted today

NABORS

MPD ENGINEER II

Houston, TX · Remote

Provide remote technical support and troubleshooting assistance to field engineers and rig teams ... Report daily costs to the billing team, manage DIR documentation for MPD invoices, and help ensure ...

New

Texas Technology Group

Be Seen First

Remote IT Support Technician (Microsoft 365)

Houston, TX · Remote

$50K - $85K/yr

We're hiring a full-time remote support technician to own day-to-day M365 administration and ... years providing technical support in an IT services, help desk, or managed services (MSP ...

Zund America

Field Service Technician I

Houston, TX · Remote

... remote technical support · Prepare and complete all service reports, warranty documentation ... Salesforce CRM · Follow up on open service issues to ensure full resolution and proper ...

Drew Marine

Technical Service Engineer I

Houston, TX · Remote

Supported by a worldwide network of service engineers and a global supply chain delivering to more ... The Service Engineer I is responsible for providing ocean going vessels with on-site and remote ...

New

ConnectMed360

Program Support Supervisor

Houston, TX · Remote

$70K - $90K/hr

This position can be fully remote. We offer quarterly incentive bonuses with plenty of growth ... We succeed when you do, and our company and management team work hard to foster an environment that ...

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All JobsTechnical Support JobsRemote Technical Support Manager JobsRemote Technical Support Manager Jobs in Houston, TX

Remote Technical Support Manager information

See Houston, TX salary details

$28.2K

$82K

$140.9K

How much do remote technical support manager jobs pay per year?

As of Aug 21, 2026, the average yearly pay for remote technical support manager in Houston, TX is $82,045.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,100.00 and $99,300.00 per year, depending on experience, location, and employer.

What is a remote technical support manager?

Remote Technical Support Managers are professionals who oversee technical support teams and operations from a remote location. They are responsible for ensuring their team effectively resolves customer issues, maintains high levels of customer satisfaction, and adheres to technical support protocols. These managers coordinate training, track support metrics, implement best practices, and often serve as a bridge between technical support staff and other departments. Their role requires strong leadership, communication skills, and technical expertise, as they must manage remote teams and address complex technical challenges.

How does a remote technical support manager effectively lead and support a distributed team?

As a Remote Technical Support Manager, you’ll lead a geographically dispersed team by leveraging digital collaboration tools, setting clear expectations, and fostering open communication. Regular virtual meetings, performance tracking dashboards, and knowledge-sharing sessions help ensure alignment and maintain team morale. It’s important to provide timely feedback and facilitate professional development, as remote team members may face unique challenges such as isolation or communication barriers. Successful managers create structured processes while remaining adaptable to their team’s needs, ensuring both productivity and a supportive work environment.

What are the key skills and qualifications needed to thrive as a remote technical support manager, and why are they important?

To thrive as a Remote Technical Support Manager, you need strong leadership abilities, in-depth technical knowledge, troubleshooting expertise, and experience in IT support, often supported by a bachelor’s degree in computer science or a related field. Familiarity with help desk software, remote monitoring tools, and ITIL or CompTIA certifications is typically required. Excellent communication, problem-solving, and team management skills help you motivate remote teams and resolve customer issues efficiently. These skills ensure effective remote support operations, high team performance, and customer satisfaction in a virtual environment.

What is the difference between Remote Technical Support Manager vs Remote IT Support Specialist?

AspectRemote Technical Support ManagerRemote IT Support Specialist
CredentialsTypically requires a bachelor's degree in IT or related field, plus certifications like CompTIA A+ or Network+Often requires similar certifications and an associate or bachelor's degree in IT or related area
Work EnvironmentLeads support teams, manages escalations, and oversees support operations remotelyProvides technical support directly to end-users remotely, troubleshooting hardware/software issues
Employer & Industry UsageUsed in tech companies, managed service providers, and large organizationsCommon in IT service firms, help desks, and internal corporate support teams

The Remote Technical Support Manager focuses on overseeing support teams and managing support operations remotely, while the Remote IT Support Specialist provides direct technical assistance to end-users. Both roles require similar certifications and work in remote environments, but their responsibilities differ in scope and leadership level.

What are popular job titles related to Remote Technical Support Manager jobs in Houston, TX?

For Remote Technical Support Manager jobs in Houston, TX, the most frequently searched job titles are:

What job categories do people searching Remote Technical Support Manager jobs in Houston, TX look for?

The top searched job categories for Remote Technical Support Manager jobs in Houston, TX are:

What cities near Houston, TX are hiring for Remote Technical Support Manager jobs?

Cities near Houston, TX with the most Remote Technical Support Manager job openings:

Remote Technical Support Manager jobs near you
Infographic showing various Remote Technical Support Manager job openings in Houston, TX as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $82,045 per year, or $39.4 per hour.

Technical Support Analyst

Scanning Solutions

League City, TX • Remote

$28 - $39/hr

Full-time

Posted 2 days ago

New

Job description

This is a remote position.

Scanning Solutions is seeking a Technical Support Analyst to assist customers and internal teams with software and technology-related questions. The Technical Support Analyst will troubleshoot application issues, investigate reported problems, provide clear technical guidance, document resolutions, and coordinate with the appropriate teams when additional assistance is required.

This position is designed for a dependable and analytical professional who enjoys solving technology-related problems and helping users have a positive experience with business software.


Requirements
* High school diploma or equivalent required; technical education or certification is a plus.
* Previous technical support, help desk, software, or customer service experience is preferred but not required.
* Strong problem-solving and analytical abilities.
* Comfortable learning new software applications and technology systems.
* Strong written and verbal communication skills.
* Strong attention to detail and documentation skills.
* Ability to manage multiple requests and prioritize assignments.
* Ability to work independently while collaborating with internal teams.
* Reliable internet connection and a suitable remote work environment.

Benefits
* Competitive hourly compensation.
* Fully remote work environment.
* Structured training and onboarding.
* Professional and technical development opportunities.
* Collaborative and supportive work environment.
* Opportunities to gain experience with business software and technology solutions.
* Additional company benefits may be available based on eligibility and employment status.