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Remote Technical Support Manager Jobs in Houston, TX

KEYENCE

Field Application Engineer '27

The Woodlands, TX · On-site +1

$53K - $80K/yr

Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel extensively (60-100%) across your assigned region-by car or plane-to deliver hands-on solutions * Conduct ...

Mistras Group

TECHNICAL DIRECTOR

Houston, TX · Remote

The Technical Director is a leadership and operational role focused on driving scalability ... engineering support. * Manage performance, alignment, and communication across a remote ...

Fulfillment IQ

Technical MATM Consultant

Houston, TX · On-site +1

... support, and ongoing technical design of the organization's Transportation Management System. The ... Remote and hybrid work options, flexible hours aligned to role and client needs Additional Perks ...

Fulfillment IQ

Technical MATM Consultant

Houston, TX · Remote

... support, and ongoing technical design of the organization's Transportation Management System. The ... Remote and hybrid work options, flexible hours aligned to role and client needs Additional Perks ...

Eaton

Technical Sales Engineer

Houston, TX · On-site +1

$127K - $191K/yr

This is a remote position based in the Houston, TX area. Travel up to 40% will be required ... Reporting to the Manager of Field Application Engineering, the role will act as the subject matter ...

YO AI Labs

AI Consulting Expert - Remote

Houston, TX · Remote

$100 - $200/hr

Technical & Report Writing * Business Communication * Content Review & Editing * Data ... management consulting, corporate strategy, business transformation, or operations. * Experience ...

Beth Page tech

Power Apps Developer

Texas City, TX · Remote

Remote Duration: 12+ Month Contract Responsible for creating and managing solutions using Microsoft ... Technical Support : Provide ongoing technical support and training to users to ensure they can ...

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Showing results 21-40

All JobsTechnical Support JobsRemote Technical Support Manager JobsRemote Technical Support Manager Jobs in Houston, TX

Remote Technical Support Manager information

See Houston, TX salary details

$28.2K

$82K

$140.9K

How much do remote technical support manager jobs pay per year?

As of Aug 23, 2026, the average yearly pay for remote technical support manager in Houston, TX is $82,045.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,100.00 and $99,300.00 per year, depending on experience, location, and employer.

What is a remote technical support manager?

Remote Technical Support Managers are professionals who oversee technical support teams and operations from a remote location. They are responsible for ensuring their team effectively resolves customer issues, maintains high levels of customer satisfaction, and adheres to technical support protocols. These managers coordinate training, track support metrics, implement best practices, and often serve as a bridge between technical support staff and other departments. Their role requires strong leadership, communication skills, and technical expertise, as they must manage remote teams and address complex technical challenges.

How does a remote technical support manager effectively lead and support a distributed team?

As a Remote Technical Support Manager, you’ll lead a geographically dispersed team by leveraging digital collaboration tools, setting clear expectations, and fostering open communication. Regular virtual meetings, performance tracking dashboards, and knowledge-sharing sessions help ensure alignment and maintain team morale. It’s important to provide timely feedback and facilitate professional development, as remote team members may face unique challenges such as isolation or communication barriers. Successful managers create structured processes while remaining adaptable to their team’s needs, ensuring both productivity and a supportive work environment.

What are the key skills and qualifications needed to thrive as a remote technical support manager, and why are they important?

To thrive as a Remote Technical Support Manager, you need strong leadership abilities, in-depth technical knowledge, troubleshooting expertise, and experience in IT support, often supported by a bachelor’s degree in computer science or a related field. Familiarity with help desk software, remote monitoring tools, and ITIL or CompTIA certifications is typically required. Excellent communication, problem-solving, and team management skills help you motivate remote teams and resolve customer issues efficiently. These skills ensure effective remote support operations, high team performance, and customer satisfaction in a virtual environment.

What is the difference between Remote Technical Support Manager vs Remote IT Support Specialist?

AspectRemote Technical Support ManagerRemote IT Support Specialist
CredentialsTypically requires a bachelor's degree in IT or related field, plus certifications like CompTIA A+ or Network+Often requires similar certifications and an associate or bachelor's degree in IT or related area
Work EnvironmentLeads support teams, manages escalations, and oversees support operations remotelyProvides technical support directly to end-users remotely, troubleshooting hardware/software issues
Employer & Industry UsageUsed in tech companies, managed service providers, and large organizationsCommon in IT service firms, help desks, and internal corporate support teams

The Remote Technical Support Manager focuses on overseeing support teams and managing support operations remotely, while the Remote IT Support Specialist provides direct technical assistance to end-users. Both roles require similar certifications and work in remote environments, but their responsibilities differ in scope and leadership level.

What are popular job titles related to Remote Technical Support Manager jobs in Houston, TX?

For Remote Technical Support Manager jobs in Houston, TX, the most frequently searched job titles are:

What job categories do people searching Remote Technical Support Manager jobs in Houston, TX look for?

The top searched job categories for Remote Technical Support Manager jobs in Houston, TX are:

What cities near Houston, TX are hiring for Remote Technical Support Manager jobs?

Cities near Houston, TX with the most Remote Technical Support Manager job openings:

Remote Technical Support Manager jobs near you
Infographic showing various Remote Technical Support Manager job openings in Houston, TX as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $82,045 per year, or $39.4 per hour.

Customer Support Specialist

Scanning Solutions

League City, TX • Remote

$24 - $32/hr

Full-time

Posted 6 days ago

Job description

This is a remote position.

Scanning Solutions is seeking a Customer Support Specialist to provide professional and responsive assistance to customers using the company’s technology and software solutions. The successful candidate will respond to customer inquiries, assist with routine issues, document support activities, and work with internal teams to ensure customer concerns are addressed efficiently.

This is an entry-level opportunity for a dependable and service-oriented professional who enjoys helping customers, solving problems, learning technology, and communicating clearly in a remote work environment.

Key Responsibilities:

* Respond to customer questions and service requests through approved communication channels.
* Assist customers with general software, account, and service-related questions.
* Provide clear and professional guidance to customers.
* Troubleshoot routine customer concerns using established procedures.
* Document customer interactions and maintain accurate support records.
* Escalate technical or complex issues to the appropriate department.
* Follow up on outstanding customer requests when necessary.
* Work with internal teams to help resolve customer concerns.
* Maintain a professional and positive customer experience.
* Protect confidential customer and company information.
* Follow established customer-service procedures and company policies.
* Complete assigned support and administrative tasks within established deadlines.



Requirements
* High school diploma or equivalent preferred.
* Previous customer service, administrative, technical support, or office experience is helpful but not required.
* Strong written and verbal communication skills.
* Comfortable using computers and learning new software applications.
* Strong problem-solving and organizational abilities.
* Ability to manage multiple requests and prioritize tasks.
* Dependable and able to work independently.
* Ability to communicate effectively with customers and internal teams.
* Reliable internet connection and an appropriate remote workspace.

Benefits
* Competitive hourly compensation.
* Fully remote work environment.
* Structured training and onboarding.
* Professional development opportunities.
* Supportive and collaborative work environment.
* Opportunities to develop customer service and technology skills.
* Additional company benefits may be available based on eligibility and employment status.