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Remote Technical Support Manager Jobs in Georgia

Remote - Atlanta, GA 30339-5665Position Type: Full TimeFor 20 years, Glytec has built an insulin ... Join our mission as a Technical Project Manager and help our partners deliver meaningful outcomes.

Technical & Report Writing * Business Communication * Content Review & Editing * Data ... management consulting, corporate strategy, business transformation, or operations. * Experience ...

Lead Application/System Sales Engineer - REMOTE

Atlanta, GA · On-site +1

$100K - $123K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... technical support and solutions to customers within the building management systems domain. You ... You will work on a remote work schedule. We are considering remote candidates located across the U.

Lead Application/System Sales Engineer - REMOTE

Atlanta, GA · On-site +1

$169K - $253K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... technical support and solutions to customers within the building management systems domain. You ... You will work on a remote work schedule. We are considering remote candidates located across the U.

Join our mission as a Technical Project Manager and help our partners deliver meaningful outcomes ... role is primarily remote, with periodic travel and occasional evening, weekend, or on-call ...

Showing results 41-60

Remote Technical Support Manager information

See Georgia salary details

$24.9K

$72.5K

$124.5K

How much do remote technical support manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for remote technical support manager in Georgia is $72,544.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,900.00 and $87,800.00 per year, depending on experience, location, and employer.

How does a remote technical support manager effectively lead and support a distributed team?

As a Remote Technical Support Manager, you’ll lead a geographically dispersed team by leveraging digital collaboration tools, setting clear expectations, and fostering open communication. Regular virtual meetings, performance tracking dashboards, and knowledge-sharing sessions help ensure alignment and maintain team morale. It’s important to provide timely feedback and facilitate professional development, as remote team members may face unique challenges such as isolation or communication barriers. Successful managers create structured processes while remaining adaptable to their team’s needs, ensuring both productivity and a supportive work environment.

What are the key skills and qualifications needed to thrive as a remote technical support manager, and why are they important?

To thrive as a Remote Technical Support Manager, you need strong leadership abilities, in-depth technical knowledge, troubleshooting expertise, and experience in IT support, often supported by a bachelor’s degree in computer science or a related field. Familiarity with help desk software, remote monitoring tools, and ITIL or CompTIA certifications is typically required. Excellent communication, problem-solving, and team management skills help you motivate remote teams and resolve customer issues efficiently. These skills ensure effective remote support operations, high team performance, and customer satisfaction in a virtual environment.

What is the difference between Remote Technical Support Manager vs Remote IT Support Specialist?

AspectRemote Technical Support ManagerRemote IT Support Specialist
CredentialsTypically requires a bachelor's degree in IT or related field, plus certifications like CompTIA A+ or Network+Often requires similar certifications and an associate or bachelor's degree in IT or related area
Work EnvironmentLeads support teams, manages escalations, and oversees support operations remotelyProvides technical support directly to end-users remotely, troubleshooting hardware/software issues
Employer & Industry UsageUsed in tech companies, managed service providers, and large organizationsCommon in IT service firms, help desks, and internal corporate support teams

The Remote Technical Support Manager focuses on overseeing support teams and managing support operations remotely, while the Remote IT Support Specialist provides direct technical assistance to end-users. Both roles require similar certifications and work in remote environments, but their responsibilities differ in scope and leadership level.

What is a remote technical support manager?

Remote Technical Support Managers are professionals who oversee technical support teams and operations from a remote location. They are responsible for ensuring their team effectively resolves customer issues, maintains high levels of customer satisfaction, and adheres to technical support protocols. These managers coordinate training, track support metrics, implement best practices, and often serve as a bridge between technical support staff and other departments. Their role requires strong leadership, communication skills, and technical expertise, as they must manage remote teams and address complex technical challenges.

What are popular job titles related to Remote Technical Support Manager jobs in Georgia?

For Remote Technical Support Manager jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Remote Technical Support Manager jobs in Georgia look for?

The top searched job categories for Remote Technical Support Manager jobs in Georgia are:

What cities in Georgia are hiring for Remote Technical Support Manager jobs?

Cities in Georgia with the most Remote Technical Support Manager job openings:

Infographic showing various Remote Technical Support Manager job openings in Georgia as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $72,544 per year, or $34.9 per hour.

Technical Project Manager

Glytec

Atlanta, GA • Remote

Full-time

Posted 26 days ago


Job description

Job DetailsJob Location: Remote - Atlanta, GA 30339-5665Position Type: Full TimeFor 20 years, Glytec has built an insulin and metabolic intelligence SaaS platform that hospitals and health plans rely on to help prevent patient harm and standardize workflows across the continuum of care. Join our mission as a Technical Project Manager and help our partners deliver meaningful outcomes. If you thrive where innovation drives constant change and want to be part of a team that\'s saving lives, this role is for you! What You’ll Do Own project delivery for large, multi-site hospital system rollouts of our platform, serving as the client\'s primary point of contact from kickoff through go-live \tLead requirements gathering, testing coordination, and data validation with clients and vendors \tTrack project health, risks, and dependencies, and run weekly status meetings with stakeholders \tQuery and validate interface data using SQL to troubleshoot integration issues across EMR systems \tManage client escalations, and lead go-live events through post-launch stabilization \tBuild reusable runbooks and training resources, and drive process improvements across the team Qualifications \tBachelor\'s degree in business, healthcare administration, information systems, or a related field \t3–5 years of experience in project management, implementation, or client-facing roles in a technology or healthcare setting \tStrong project management and organizational skills, with the ability to manage multiple concurrent projects \tExcellent client-facing communication and interpersonal skills Proficiency in Jira, Smartsheet, Confluence, and Microsoft Office Suite What We’re Looking For \tComfortable triaging technical issues and routing them clearly to the right team \tSelf-motivated and able to work independently in a fast-paced environment \tAnalytical and detail-oriented, and confident engaging with stakeholders at every level, including executives Nice to Have \tPMP certification, or working toward one \tExperience with Agile or Scrum delivery methodologies \tHealthcare IT or SaaS implementation experience \tFamiliarity with HL7, EMR workflows, or regulatory frameworks such as HIPAA and ICD-10 This role is primarily remote, with periodic travel and occasional evening, weekend, or on-call availability during key implementation phases, including go-lives. Why Glytec Join a purpose-driven company, work with a talented team, and enjoy competitive pay, benefits, and opportunities for growth.