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Remote Technical Program Manager Jobs in Tennessee

Encoura

Remote Technical Support Advisor

Nashville, TN · Remote

$13/hr

Manages support tickets, uses knowledge bases to resolve inquiries efficiently, and aims for first ... Participating in internal training programs to expand knowledge and support multiple clients About ...

Management Solutions LLC

Program Manager

Knoxville, TN · On-site +1

... for remote work arrangements. Employment Type: Full-Time Who We Are Management Solutions, LLC ... This role requires the ability to analyze technical direction, client requirements, and project ...

Fortive Corporation

Program Manager

Franklin, TN · Remote

Program ManagerUnited States (Remote) Trending Program Manager Censis Technologies is seeking an ... You\'re an effective communicator who can translate between technical and non-technical audiences.

Revance

Senior Program Manager - Remote

Nashville, TN · Remote

$11K - $125K/yr

We are seeking a Senior Program Manager to lead and manage the execution of complex, cross ... Communicate effectively with senior leadership and stakeholders, translating technical and ...

koch

Technical Services Representative

Lenexa, KS · Remote

Technical Services Manager - HC Support Class: Full-Time Type: Salaried, Exempt Primary Role: Professional services role with emphasis on remote support of patient care server system deployments in ...

Honeywell

Program Lead - REMOTE

Memphis, TN · On-site +1

$136K - $204K/yr

This is a Remote Role . In this role, you will impact the seamless execution and delivery of Amazon ... Manage project schedules, resources, and budgets to achieve program objectives * Collaborate with ...

Honeywell

Program Lead - REMOTE

Memphis, TN · Remote

$136K - $204K/yr

This is a Remote Role . In this role, you will impact the seamless execution and delivery of Amazon ... Manage project schedules, resources, and budgets to achieve program objectives * Collaborate with ...

Honeywell

Program Lead - REMOTE

Memphis, TN · Remote

$136K - $204K/yr

This is a Remote Role . In this role, you will impact the seamless execution and delivery of Amazon ... Manage project schedules, resources, and budgets to achieve program objectives * Collaborate with ...

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All JobsTechnical Program JobsRemote Technical Program Manager JobsRemote Technical Program Manager Jobs in Tennessee

Remote Technical Program Manager information

See Tennessee salary details

$80.8K

$132.2K

$152.9K

How much do remote technical program manager jobs pay per year?

As of Jul 7, 2026, the average yearly pay for remote technical program manager in Tennessee is $132,192.00, according to ZipRecruiter salary data. Most workers in this role earn between $117,100.00 and $151,600.00 per year, depending on experience, location, and employer.

What is a Remote Technical Program Manager job?

A Remote Technical Program Manager (TPM) oversees the planning, execution, and delivery of complex technical projects while working remotely. They collaborate with cross-functional teams, ensuring alignment between engineering, product, and business goals. Their responsibilities include managing project timelines, mitigating risks, and ensuring seamless communication across remote teams. Strong technical knowledge, leadership skills, and the ability to drive results in a distributed work environment are essential for success in this role.

What are the typical daily responsibilities of a Remote Technical Program Manager?

A Remote Technical Program Manager typically starts the day by reviewing project statuses, aligning priorities with team members, and organizing virtual stand-up meetings to ensure everyone is on track. You’ll coordinate deliverables with cross-functional teams, identify and mitigate risks, and communicate updates to stakeholders using various collaboration and project management tools. The role involves problem-solving technical challenges, tracking progress against milestones, and fostering a productive remote work environment. Keeping everyone aligned toward project goals while adapting to shifting requirements is a central part of your day-to-day work.

What are the key skills and qualifications needed to thrive in the Remote Technical Program Manager position, and why are they important?

To thrive as a Remote Technical Program Manager, you need expertise in project management frameworks, a solid technical background (often in software, IT, or engineering), and experience coordinating cross-functional teams, typically backed by a bachelor’s degree in a relevant field. Familiarity with tools like Jira, Asana, or Trello, proficiency in Agile or Scrum methodologies, and certifications such as PMP or CSM are common requirements. Excellent communication, time management, and leadership skills help you effectively collaborate across distributed teams and manage complex, deadline-driven projects. These abilities are crucial to delivering successful technical programs on schedule while ensuring seamless virtual teamwork and stakeholder alignment.

What are popular job titles related to Remote Technical Program Manager jobs in Tennessee? For Remote Technical Program Manager jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Remote Technical Program Manager jobs in Tennessee look for? The top searched job categories for Remote Technical Program Manager jobs in Tennessee are:
What cities in Tennessee are hiring for Remote Technical Program Manager jobs? Cities in Tennessee with the most Remote Technical Program Manager job openings:
Remote Technical Program Manager jobs near you
Infographic showing various Remote Technical Program Manager job openings in Tennessee as of July 2026, with employment types broken down into 87% Full Time, and 13% Part Time. Highlights an 100% Remote job distribution, with an average salary of $132,192 per year, or $63.6 per hour.

Remote Technical Support Advisor

Encoura

Nashville, TN • Remote

$13/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Role Overview

Serves as the first point of contact for customers needing technical support via phone and email. Provides guidance to new and existing users on products and assists with setup and maintenance of online learning software and equipment. Troubleshoots hardware and software issues, ensuring a smooth user experience. Manages support tickets, uses knowledge bases to resolve inquiries efficiently, and aims for first-call resolution. Handles multiple tasks simultaneously and escalates issues promptly when needed. In a virtual contact center, resolving inbound customer calls and inquiries in a professional and empathetic manner.

A Day in the Life

  • Addressing student families concerns
  • Providing introductory information to new users on various products
  • Providing delightful, efficient, and accurate resolutions to customer inquiries
  • Demonstrating empathy, patience, and flexibility during phone calls
  • In a virtual contact center, resolving inbound customer calls and inquiries in a professional and empathetic manner
  • Installing, maintaining, and troubleshooting computers, printers, phones, and other peripheral equipment
  • Documenting information into web-based ticketing system
  • Escalating unique issues or inaccurate information contained in the knowledge base to the immediate supervisor for resolution
  • Participating in internal training programs to expand knowledge and support multiple clients

About You

  • Excellent English written and oral communication proficiency (equivalent to CEF C1 level or above)
  • Computer knowledge and multi-tasking with internet navigation skills
  • Experience navigating and managing multiple passwords and systems simultaneously
  • High school diploma
  • Must be at least 18 years old
  • Willing to accept a temporary, full-time position working 40 hours a week
  • Must reside within approved state*
  • Able to work from home with Home Internet that meets the following requirements:
    • 30 Mbps download
    • 15 Mbps upload
    • 100ms ping or less
  • Cable, Fiber, or DSL only (no mobile broadband, hotspot, satellite, or point-to-point)
  • Wi-Fi is allowed; wired connection required if WiFi becomes unstable
  • Successful candidates will be required to complete and pass a CLEAR™ identity verification as part of the pre-employment screening process
    • CLEAR™ Candidate FAQ
  • Must be able to enroll in and use Multi-Factor Authentication (MFA) via Okta with Microsoft Authenticator for secure access to company systems.
  • College degree or some college completed preferred
  • 1 or more years of customer service experience preferred

What Makes This Opportunity

  • Receive paid training and ongoing support
  • Gain hands-on experience in customer experience and tech-enabled services
  • Support a mission-driven environment serving students and educators
  • Strengthen core skills like communication, customer service, and multitasking

Our Training Approach

During your paid 2 week training you will learn:

  • Understanding differences between public and private charter schools, home schooling, and other product offerings with the ability to describe the differences to potential customers
  • Providing recommendations to parents/primary caregivers on which school solution is the best for their situation
  • You will learn about our Knowledge Base to keep up to date with frequent changes to schools and their enrollment policies and procedures, messaging these appropriately to parents/primary caregivers

The hourly pay rate for this position is $13.00. Encoura determines compensation using national market benchmarks, internal equity considerations, and organizational budget factors to ensure fairness and consistency across roles

This job description outlines primary responsibilities but may not list every duty. Responsibilities may shift based on business needs.

About Us

Encoura's mission is to empower students and institutions to create meaningful connections so everyone can make the most informed decisions to achieve their goals. Since 1972, the Company has evolved its products and services to better represent the link between students and higher education institutions and to create the highest probability of student success. 

Encoura's expertise now spans enrollment, research, marketing, student success, and advancement and provides an unmatched combination of higher education experience and innovative solutions for colleges and universities. The Company also offers Encourage® — the nation's largest free college and career planning program used by millions of high school students and educators nationwide. 

It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. All applicants must be eligible to work in the U.S. 

Encoura endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require reasonable accommodation to complete any part of the application process or are limited in the ability and need an alternative method for applying, please contact the Talent Team. 

Applicants from California, please review the CA HR Privacy Notice. 

To review our privacy policy, please click this link: https://encoura.org/privacy-policy/