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Remote Technical Customer Support Jobs in Raleigh, NC

This role blends relationship management with technical problem-solving and strategic enablement ... Experience supporting B2B or enterprise customers preferred. Bonus Points * You've supported the ...

Remote The client is seeking an experienced Advanced Planning Document (APD) Writer. This position ... supporting MES planning, implementation, and operational activities. The role reviews APDs ...

ISP Technician

Raleigh, NC · Remote

$15.50/hr

... customer support for an Internet Service Provider within a 24x7x365 environment. * Answer technical ... Your remote, work-from-home address must remain within 90 miles of a corporate office. * It is ...

Remote Customer Service Specialist

Raleigh, NC · Remote

$16.50 - $21.75/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

Support your customer implementing automated, and containerized cloud application platform ... For positions with Remote-US locations, the actual salary range for the position may differ based ...

Customer Support: Deliver exceptional service by assisting clients with insurance-related questions ... Remote Flexibility: Work from the comfort of your home with a schedule that fits your lifestyle.

Customer Support: Deliver exceptional service by assisting clients with insurance-related questions ... Remote Flexibility: Work from the comfort of your home with a schedule that fits your lifestyle.

Remote- Customer Experience Service

Raleigh, NC · Remote

$15.50 - $21.25/hr

Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service to support clients throughout their journey. In this role, you will assist with coordinating client ...

Showing results 41-60

Remote Technical Customer Support information

See Raleigh, NC salary details

$10

$17

$28

How much do remote technical customer support jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for remote technical customer support in Raleigh, NC is $17.92, according to ZipRecruiter salary data. Most workers in this role earn between $13.08 and $21.49 per hour, depending on experience, location, and employer.

What is remote technical customer support?

A Remote Technical Customer Support job involves assisting customers with technical issues related to a company's products or services, all while working from a location outside of a traditional office. Support is typically provided via phone, email, chat, or ticketing systems. These professionals troubleshoot problems, guide users through solutions, and escalate complex issues to higher-level technical teams when necessary. Working remotely requires strong communication skills, a reliable internet connection, and proficiency with relevant software tools. It is a popular role for those seeking flexibility and the ability to work from anywhere.

What are the key skills and qualifications needed to thrive as remote technical customer support?

To thrive as a Remote Technical Customer Support specialist, you need strong troubleshooting abilities, technical knowledge relevant to the products supported, and typically a background in IT or customer service. Familiarity with CRM systems, ticketing platforms, and remote desktop tools is essential for resolving customer issues efficiently. Excellent communication, patience, and problem-solving skills help build trust and provide clear guidance to users. These skills ensure effective support delivery, high customer satisfaction, and swift resolution of technical problems in a remote setting.

What are some common challenges faced by remote technical customer support professionals, and how can they be managed effectively?

Remote Technical Customer Support professionals often encounter challenges such as troubleshooting complex technical issues without direct access to customer systems, managing multiple communication channels, and maintaining effective collaboration with team members across different time zones. To manage these challenges, it’s important to develop strong problem-solving skills, become proficient with remote diagnostic tools, and maintain clear documentation of customer interactions. Regular virtual meetings and using project management platforms can also help foster team collaboration and knowledge sharing.

What are the most commonly searched types of Technical Customer Support jobs in Raleigh, NC?

The most popular types of Technical Customer Support jobs in Raleigh, NC are:

What are popular job titles related to Remote Technical Customer Support jobs in Raleigh, NC?

For Remote Technical Customer Support jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Remote Technical Customer Support jobs in Raleigh, NC look for?

The top searched job categories for Remote Technical Customer Support jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Remote Technical Customer Support jobs?

Cities near Raleigh, NC with the most Remote Technical Customer Support job openings:

Infographic showing various Remote Technical Customer Support job openings in Raleigh, NC as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $37,271 per year, or $17.9 per hour.

Remote Travel Support Specialist

Remotetravelcareers

Raleigh, NC • Remote

Full-time, Part-time

This job post has expired 1 day ago. Applications are no longer accepted.


Job description

A remote travel service provider is seeking a Travel Support representative to assist customers with travel reservations and inquiries. Responsibilities include booking assistance for flights and hotels, providing support through various communication channels, and ensuring reservation accuracy. Ideal candidates possess strong communication and customer service skills, are organized, and can handle customer interactions patiently. Position is available as full-time or part-time, offering flexibility in a remote work environment.