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Remote Technical Customer Support Jobs in Raleigh, NC

Liveops

Remote Spanish Bilingual Customer Service

Apex, NC · Remote

$11.75 - $14.75/hr

Whether your background is in healthcare, customer care, finance, or technical support, this is your chance to leverage your skills, broaden your horizons, and build a rewarding home-based business ...

Liveops

Remote Spanish Bilingual Customer Service

Cary, NC · Remote

$14.25 - $18/hr

Whether your background is in healthcare, customer care, finance, or technical support, this is your chance to leverage your skills, broaden your horizons, and build a rewarding home-based business ...

Liveops

Remote Spanish Bilingual Customer Service

Raleigh, NC · Remote

$15 - $19/hr

Whether your background is in healthcare, customer care, finance, or technical support, this is your chance to leverage your skills, broaden your horizons, and build a rewarding home-based business ...

Liveops

Remote Spanish Bilingual Customer Service

Durham, NC · Remote

$15 - $18.75/hr

Whether your background is in healthcare, customer care, finance, or technical support, this is your chance to leverage your skills, broaden your horizons, and build a rewarding home-based business ...

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Remote Technical Customer Support information

See Raleigh, NC salary details

$10

$17

$28

How much do remote technical customer support jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for remote technical customer support in Raleigh, NC is $17.92, according to ZipRecruiter salary data. Most workers in this role earn between $13.08 and $21.49 per hour, depending on experience, location, and employer.

What is a Remote Technical Customer Support job?

A Remote Technical Customer Support job involves assisting customers with technical issues related to a company's products or services, all while working from a location outside of a traditional office. Support is typically provided via phone, email, chat, or ticketing systems. These professionals troubleshoot problems, guide users through solutions, and escalate complex issues to higher-level technical teams when necessary. Working remotely requires strong communication skills, a reliable internet connection, and proficiency with relevant software tools. It is a popular role for those seeking flexibility and the ability to work from anywhere.

What are some common challenges faced by Remote Technical Customer Support professionals, and how can they be managed effectively?

Remote Technical Customer Support professionals often encounter challenges such as troubleshooting complex technical issues without direct access to customer systems, managing multiple communication channels, and maintaining effective collaboration with team members across different time zones. To manage these challenges, it’s important to develop strong problem-solving skills, become proficient with remote diagnostic tools, and maintain clear documentation of customer interactions. Regular virtual meetings and using project management platforms can also help foster team collaboration and knowledge sharing.

What are the key skills and qualifications needed to thrive as a Remote Technical Customer Support specialist, and why are they important?

To thrive as a Remote Technical Customer Support specialist, you need strong troubleshooting abilities, technical knowledge relevant to the products supported, and typically a background in IT or customer service. Familiarity with CRM systems, ticketing platforms, and remote desktop tools is essential for resolving customer issues efficiently. Excellent communication, patience, and problem-solving skills help build trust and provide clear guidance to users. These skills ensure effective support delivery, high customer satisfaction, and swift resolution of technical problems in a remote setting.
What are the most commonly searched types of Technical Customer Support jobs in Raleigh, NC? The most popular types of Technical Customer Support jobs in Raleigh, NC are:
What are popular job titles related to Remote Technical Customer Support jobs in Raleigh, NC? For Remote Technical Customer Support jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Remote Technical Customer Support jobs in Raleigh, NC look for? The top searched job categories for Remote Technical Customer Support jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Remote Technical Customer Support jobs? Cities near Raleigh, NC with the most Remote Technical Customer Support job openings:
Remote Technical Customer Support jobs near you
Remote Spanish Bilingual Customer Service

Remote Spanish Bilingual Customer Service

Liveops

Chapel Hill, NC • Remote

$13.25 - $16.50/hr

Contractor

Posted 3 days ago

Job description

Ready to take control of your career? Say hello to Liveops where flexibility, freedom and meaningful opportunities are just a click away.

Liveops is searching for dynamic, Spanish-English bilingual Independent Contractors (ICs) who are eager to deliver exceptional virtual teleservices for industry-leading brands. Whether your background is in healthcare, customer care, finance, or technical support, this is your chance to leverage your skills, broaden your horizons, and build a rewarding home-based business tailored to your strengths. 

As an Independent Contractor, you will:
  • Be your own boss
  • Choose when and to whom you provide support services
  • Set your own schedule
  • Provide a distraction-free home office
  • Provide your own home office equipment
  • Handle customer calls, assess needs, and solve problems
Requirements:
  • Strong verbal and written English and Spanish skills
  • At least 1 year of phone-based customer support experience
  • Computer skills, including navigating multiple systems and documenting call notes
  • Ability to sit for long periods
  • Patience and empathy
  • Ability to provide services pursuant to your contract independently
Compensation:
  • Submit invoices and receive payment for completed services pursuant to contract
  • Pay structures vary based on client program and most programs pay for productive time and may include performance-based pay
  • ICs are responsible for their own taxes and expenses
Application and Certification Process
To become an Independent Contractor the following are required:
  • Complete an application and pass a background check
  • Sign an Independent Contractor Agreement
  • Complete a W9 form and set up direct deposit
  • Complete program-specific certifications
Background Check Information

The background check requires a non-refundable $35 processing fee paid directly to the background check vendor.  

View our background requirements
Computer requirements:
  • Some clients may require additional security measures and equipment
  • Wired internet connection
  • Android or Apple Phone
  • Provide your own equipment, including a Windows operating PC (Macs, Chromebooks, tablets are not supported)
Review the Liveops basic technology requirements
 
Hours:
  • Choose your own schedule by self-scheduling 30-minute blocks
  • Client hours of operation will vary
Apply now and become part of the Liveops Nation—where flexibility meets opportunity

Liveops is currently accepting applications in the following states: AL, AK, AZ, DC, DE, FL, GA, IA, ID, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY

 
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About Liveops

Sourced by ZipRecruiter

Liveops, a virtual contact center, offers scalable, on-demand experiences through the VirtualFlex platform for both planned and unplanned CX needs. This tech-enabled, data-powered platform inspires and motivates brand-certified agents to deliver better experiences and attracts entrepreneurial US-based professionals with life experience that helps them connect with customers. We're a people-powered business, working tirelessly on behalf ofagents, clients, and employees to make life better.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Scottsdale , AZ, US

Year founded

2000

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