1

Home Based Technical Customer Support Jobs in Raleigh, NC

Customer Support Engineer

Raleigh, NC · On-site

$80 - $100/hr

Build trusted customer relationships based on your customer-first mindset, technical excellence and command of VAST product * Respond to technical support issues quickly, working hands-on-keyboard to ...

Customer Support Specialist

Morrisville, NC · Hybrid

$16.75 - $22.75/hr

Customer Support Specialist PlayMetrics, a fast-growing B2B SaaS company in the youth sports space ... We currently implement a hybrid work from home policy, and this position will be required to work ...

Build trusted customer relationships based on your customer-first mindset, technical excellence and command of VAST product * Respond to technical support issues quickly, working hands-on-keyboard to ...

Lead and develop the global technical support organization across multiple brands, regions, and ... Plan staffing and capacity based on support demand across brands, regions, and time zones.

Technical Support - Own a queue of customer tickets, hopping on a phone/video call when needed ... Annual On-Target Earnings (OTE): $50,000-$55,000 depending on experience, with variable based on ...

Key responsibilities Technical Support - Own a queue of customer tickets, hopping on a phone/video ... based on support and business performance Perks 100% paid benefits: medical, dental, and vision ...

Customer Support Representative

Raleigh, NC · On-site +1

$50K - $55K/yr

Technical Support - Own a queue of customer tickets, hopping on a phone/video call when needed ... Annual On-Target Earnings (OTE): $50,000-$55,000 depending on experience, with variable based on ...

... at home based on attendance and performance Great communication skills; basic problem solving ... non-clinical related customer inquiries, such as general prescription status or financial ...

You manage urgency based on customer impact and own each case until the customer's problem is ... At Pendo, great Senior Technical Support Engineers don't just follow instructions; they operate as ...

You manage urgency based on customer impact and own each case until the customer's problem is ... At Pendo, great Senior Technical Support Engineers don't just follow instructions; they operate as ...

Customer relationship building and teamwork are key success criteria for this role.The Technical Support Engineer (TSE) works closely with Customer Service, Engineering, Finance, Sales, Alliances and ...

Customer relationship building and teamwork are key success criteria for this role.The Technical Support Engineer (TSE) works closely with Customer Service, Engineering, Finance, Sales, Alliances and ...

Customer relationship building and teamwork are key success criteria for this role.The Technical Support Engineer (TSE) works closely with Customer Service, Engineering, Finance, Sales, Alliances and ...

Junior Customer Support - Full-Time Raleigh, NC Join Our Growing U.S. Team at Eupry! Would you like ... Technical understanding of WiFi or IoT solutions is considered an advantage * Must be authorized to ...

Junior Customer Support - Full-Time | Raleigh, NC Join Our Growing U.S. Team at Eupry! Would you ... Technical understanding of WiFi or IoT solutions is considered an advantage * Must be authorized to ...

next page

Showing results 1-20

Home Based Technical Customer Support information

See Raleigh, NC salary details

$14

$25

$43

How much do home based technical customer support jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for home based technical customer support in Raleigh, NC is $25.32, according to ZipRecruiter salary data. Most workers in this role earn between $18.70 and $27.60 per hour, depending on experience, location, and employer.

What are the most commonly searched types of Technical Customer Support jobs in Raleigh, NC?

The most popular types of Technical Customer Support jobs in Raleigh, NC are:

Technical Customer Success Specialist

Piper Companies

Morrisville, NC • On-site

$50K - $80K/yr

Other

Medical, Dental, Vision, PTO

This job post has expired today. Applications are no longer accepted.


Job description

Piper Companies is seeking a Technical Customer Success Specialist to join a growing technology solutions and managed services organization. The Technical Customer Success Specialist will serve as a trusted advisor to customers, helping them maximize the value of cloud, networking, cybersecurity, and IT solutions through proactive support, technical consultation, and relationship management. The Technical Customer Success Specialist role is a contract opportunity and requires you to work on site one day per week in Morrisville, NC.
Responsibilities of the Technical Customer Success Specialist:

  • Build and maintain customer relationships as the primary technical point of contact.
  • Conduct discovery sessions and provide technology recommendations aligned with customer goals.
  • Lead onboarding, training, and adoption initiatives for products and services.
  • Support Microsoft 365 deployments, cloud migrations, and security best-practice implementation.
  • Assess customer environments and recommend cloud, networking, and cybersecurity solutions.
  • Troubleshoot complex technical issues and coordinate resolution with internal teams.
  • Advise customers on cybersecurity best practices, compliance, and risk mitigation.
Requirements of the Technical Customer Success Specialist:
  • 3+ years of experience in customer success, technical support, solutions consulting, or managed services.
  • Strong knowledge of Microsoft 365, cloud computing, networking, and cybersecurity fundamentals.
  • Experience with Active Directory, identity management, and authentication technologies.
  • Understanding of TCP/IP, VLANs, firewalls, wireless networking, infrastructure troubleshooting, and virtual machines.
  • Strong communication, problem-solving, and customer relationship management skills.
  • Preferred experience with Azure, GCP, Cisco Meraki, PowerShell, Python, or API integrations.
Compensation for the Technical Customer Success Specialist:
  • Salary range: $50,000 - $80,000
  • Full Comprehensive Benefits: Health, Vision, Dental, PTO, Paid Holiday and Sick Leave if Required by Law.

Keywords:
Technical Customer Success Specialist, Customer Success, Technical Support, Microsoft 365, Azure, GCP, Cloud Computing, Cybersecurity, Active Directory, Networking, TCP/IP, VLANs, Firewalls, Cisco Meraki, API Integrations, PowerShell, Python, Managed Services, Technical Consulting, Customer Training, Cloud Migration, Identity Management, Troubleshooting, Relationship Management
This job opens for applications on 8/21/2026. Applications for this job will be accepted for at least 30 days from the posting date.
#LI-AG1
#REMOTE