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Remote Support Jobs in Utah (NOW HIRING)

401GO

Tenant Support Manager

Sandy, UT · On-site +1

United States (Remote/Hybrid) Reports to: Head of Enterprise Platforms Position Overview: The Tenant Support Manager (TSM) is a specialized support role within 401GO's Enterprise Platform team ...

HB Travels

Booking Coordinator (Remote)

Provo, UT · Remote

$16.50 - $21/hr

Job Type: Full-Time | Remote | Flexible Schedule About the Role We are expanding our remote team ... We provide comprehensive training and ongoing support. What You'll Do * Coordinate reservations for ...

401GO

Rollover Support Specialist

Sandy, UT · On-site +1

In- Office/Hybrid/Remote Who We're Looking For: 401GO is seeking a detail-oriented and customer-focused Rollover Support Specialist to join our growing team. This role is ideal for someone who enjoys ...

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See Utah salary details

$13

$23

$40

How much do remote support jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for remote support in Utah is $23.71, according to ZipRecruiter salary data. Most workers in this role earn between $17.50 and $25.82 per hour, depending on experience, location, and employer.

What is remote support?

Remote support refers to technical assistance provided to users over the internet or other networks, without the need for a technician to be physically present. It typically involves troubleshooting computer issues, software installation, or system maintenance by accessing the user's device remotely. This allows for faster issue resolution and convenience for both the support provider and the end user. Remote support is commonly used in IT helpdesks and customer service environments.

What are remote support jobs?

Remote support jobs include positions such as remote technical support specialist, information technology support specialist, systems support specialist, and remote help desk support analyst, to name just a few. Your specific responsibilities depend on the field in which you work, and many fields, including business, healthcare, customer service, and education, employ support specialists to answer calls about hardware and software issues. Your duties also depend on the type of support you provide. Your job may focus on server or database problems, or you may work to troubleshoot systems administration issues or answer general customer questions.

What are the key skills and qualifications needed to thrive as a remote support specialist, and why are they important?

To thrive as a Remote Support specialist, you need strong problem-solving abilities, technical troubleshooting skills, and typically a background in IT or customer support. Familiarity with remote desktop tools, ticketing systems, and common operating systems is essential, and certifications like CompTIA A+ or Microsoft Certified support credentials are often preferred. Excellent communication, patience, and active listening set top performers apart in this role. These skills ensure efficient resolution of technical issues while maintaining a positive customer experience, which is critical for client satisfaction and organizational success.

What are some common challenges faced by professionals in a remote support role, and how can they be addressed?

One common challenge in Remote Support roles is effectively diagnosing and resolving issues without physical access to devices, which requires strong communication skills and proficiency with remote troubleshooting tools. Professionals may also face difficulties managing multiple support tickets simultaneously, making time management and prioritization essential. Building rapport with users remotely can be more challenging than in-person interactions, so maintaining a patient and empathetic approach is crucial. Regular training on new software and staying updated on company protocols also help Remote Support professionals deliver effective assistance.

What is the difference between Remote Support vs Help Desk Technician?

AspectRemote SupportHelp Desk Technician
CredentialsTypically requires certifications like CompTIA A+ or Network+Often requires similar certifications, such as CompTIA A+ or Microsoft Certified
Work EnvironmentProvides technical assistance remotely via phone, chat, or remote access toolsProvides support primarily via phone or in-person, often within an office setting
Employer & Industry UsageUsed across IT, tech support, and customer service industriesCommon in IT, corporate, and customer service sectors

Remote Support and Help Desk Technician roles share similar credentials and work environments, focusing on troubleshooting and resolving technical issues. Remote Support emphasizes remote assistance using remote access tools, while Help Desk Technicians may work on-site or via phone. Both roles are vital in IT support, often overlapping in skills and certifications.

More about Remote Support jobs

What are the most commonly searched types of Support jobs in Utah?

The most popular types of Support jobs in Utah are:

What are popular job titles related to Remote Support jobs in Utah?

For Remote Support jobs in Utah, the most frequently searched job titles are:

What job categories do people searching Remote Support jobs in Utah look for?

The top searched job categories for Remote Support jobs in Utah are:

What cities in Utah are hiring for Remote Support jobs?

Cities in Utah with the most Remote Support job openings:

Remote Support jobs near you
Infographic showing various Remote Support job openings in Utah as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 28% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $49,323 per year, or $23.7 per hour.

Medical Support Assistant (MSA)

International SOS Government Medical Services

Salt Lake City, UT • On-site, Remote

$38K - $49K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago

Job description

Company Description
Support Veterans throughout their healthcare journey by coordinating appointments, processing referrals, and maintaining the accurate information needed for timely access to care.
At International SOS Government Medical Services, you'll support healthcare programs that improve patient care and operational readiness across the U.S. and internationally. Founded in 1984, International SOS operates in more than 90 countries, delivering healthcare, medical assistance, emergency response, and workforce support services worldwide.
Job Description
This position is contingent upon contract award.
In this role, you'll provide remote scheduling and administrative support for Veterans receiving care through a coordinated healthcare network. You'll manage appointments and referrals, communicate with Veterans and healthcare providers, maintain accurate records, and help ensure timely access to appropriate services.
This is an administrative and scheduling position and does not involve hands-on clinical care.
Employment Type: Full-time
Work Arrangement: Remote within 50 miles of Salt Lake City, UT.
Schedule: Monday-Friday; 8-hour shifts between 8:00 a.m. and 4:30 p.m., excluding federal holidays.
Key Responsibilities
  • Schedule, track, and manage appointments while completing required pre-appointment and follow-up communications.
  • Process and monitor referrals and coordinate authorized care with community healthcare providers.
  • Maintain accurate patient demographic, insurance, emergency-contact, and administrative information.
  • Review and process health records, electronic orders, referrals, appointment updates, faxes, and other documentation using required healthcare systems.
  • Respond professionally to calls and messages from Veterans, family members, healthcare providers, and internal teams.
  • Manage assigned work independently, meet established workload and timeliness expectations, protect confidential information, and escalate scheduling or system issues appropriately.

Qualifications
Requirements
  • High school diploma or General Educational Development (GED) equivalency.
  • At least six months of customer service experience.
  • Ability to type at least 50 words per minute.
  • Basic knowledge of medical terminology.
  • U.S. citizenship or Permanent Resident Card required.
  • Ability to successfully complete the required background screening, including a Public Trust determination.
  • Ability to sit or stand for prolonged periods and occasionally bend, stoop, or lift up to 15 pounds.

Additional Information
Training and access will be provided for the healthcare scheduling and records systems used in the role.
Health & Welfare (H&W): Up to $5.09 per hour, in accordance with the Service Contract Act (SCA).
All your information will be kept confidential according to EEO guidelines.
Privacy Disclaimer: Policy Link
By clicking "I'm Interested" and submitting your application, you acknowledge that you have read and understood the applicable Privacy Policy (available via the link above) and agree that International SOS Government Medical Services, may collect, use, store, transfer, and otherwise process your personal information in accordance with that Privacy Policy for recruitment and hiring purposes.
Compensation Disclaimer:
Pay range is based on several factors and may vary in addition to a full range of medical, financial, and/or other benefits. Final salary and offer will be determined by the applicant's background, experience, skills, internal equity, and alignment with geographical market data.
Benefits Language (FTE roles):
Full-time positions are eligible for our comprehensive and competitive benefits package including medical, dental, vision, and basic life insurance. Additional benefits include a 401k plan, paid time off, and an annual bonus. International SOS Government Medical Services complies with all federal, state, and local minimum wage laws.
Equal Opportunity Employer (EEO) Statement:
International SOS Government Medical Services is an equal opportunity employer and does not discriminate against employees or job applicants on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws.
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