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Remote Support Jobs in Utah (NOW HIRING)

The Safavi Agency

Remote Insurance Broker

Salt Lake City, UT · Remote

$73K - $96K/yr

This is a remote, commission-based opportunity for someone who is comfortable talking with people ... We provide training, mentorship, and support to help you get started and grow. What You'll Do

InsuraTec

Sales Representative (Remote)

Logan, UT · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

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See Utah salary details

$13

$23

$40

How much do remote support jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for remote support in Utah is $23.71, according to ZipRecruiter salary data. Most workers in this role earn between $17.50 and $25.82 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Support specialist, and why are they important?

To thrive as a Remote Support specialist, you need strong problem-solving abilities, technical troubleshooting skills, and typically a background in IT or customer support. Familiarity with remote desktop tools, ticketing systems, and common operating systems is essential, and certifications like CompTIA A+ or Microsoft Certified support credentials are often preferred. Excellent communication, patience, and active listening set top performers apart in this role. These skills ensure efficient resolution of technical issues while maintaining a positive customer experience, which is critical for client satisfaction and organizational success.

What is the difference between Remote Support vs Help Desk Technician?

AspectRemote SupportHelp Desk Technician
CredentialsTypically requires certifications like CompTIA A+ or Network+Often requires similar certifications, such as CompTIA A+ or Microsoft Certified
Work EnvironmentProvides technical assistance remotely via phone, chat, or remote access toolsProvides support primarily via phone or in-person, often within an office setting
Employer & Industry UsageUsed across IT, tech support, and customer service industriesCommon in IT, corporate, and customer service sectors

Remote Support and Help Desk Technician roles share similar credentials and work environments, focusing on troubleshooting and resolving technical issues. Remote Support emphasizes remote assistance using remote access tools, while Help Desk Technicians may work on-site or via phone. Both roles are vital in IT support, often overlapping in skills and certifications.

What Are Remote Support Jobs?

Remote support jobs include positions such as remote technical support specialist, information technology support specialist, systems support specialist, and remote help desk support analyst, to name just a few. Your specific responsibilities depend on the field in which you work, and many fields, including business, healthcare, customer service, and education, employ support specialists to answer calls about hardware and software issues. Your duties also depend on the type of support you provide. Your job may focus on server or database problems, or you may work to troubleshoot systems administration issues or answer general customer questions.

What are some common challenges faced by professionals in a Remote Support role, and how can they be addressed?

One common challenge in Remote Support roles is effectively diagnosing and resolving issues without physical access to devices, which requires strong communication skills and proficiency with remote troubleshooting tools. Professionals may also face difficulties managing multiple support tickets simultaneously, making time management and prioritization essential. Building rapport with users remotely can be more challenging than in-person interactions, so maintaining a patient and empathetic approach is crucial. Regular training on new software and staying updated on company protocols also help Remote Support professionals deliver effective assistance.

What is remote support?

Remote support refers to technical assistance provided to users over the internet or other networks, without the need for a technician to be physically present. It typically involves troubleshooting computer issues, software installation, or system maintenance by accessing the user's device remotely. This allows for faster issue resolution and convenience for both the support provider and the end user. Remote support is commonly used in IT helpdesks and customer service environments.
More about Remote Support jobs
What are the most commonly searched types of Support jobs in Utah? The most popular types of Support jobs in Utah are:
What are popular job titles related to Remote Support jobs in Utah? For Remote Support jobs in Utah, the most frequently searched job titles are:
What job categories do people searching Remote Support jobs in Utah look for? The top searched job categories for Remote Support jobs in Utah are:
What cities in Utah are hiring for Remote Support jobs? Cities in Utah with the most Remote Support job openings:
Remote Support jobs near you
Infographic showing various Remote Support job openings in Utah as of July 2026, with employment types broken down into 87% Full Time, 10% Part Time, and 3% Contract. Highlights an 40% Physical, 3% Hybrid, and 57% Remote job distribution, with an average salary of $49,323 per year, or $23.7 per hour.

Remote Travel Planning Specialist

HB Travels

Ogden, UT • Remote

Full-time

Posted 14 days ago

Job description

Job Type: Full-Time | Remote | Flexible Schedule

About the Role

We're looking for a motivated and customer-focused Remote Travel Planning Specialist to join our growing team.

In this role, you'll help clients plan memorable travel experiences by coordinating reservations, researching destinations, and providing exceptional support throughout the booking process. If you enjoy helping people, solving problems, and working in a remote environment, we'd love to hear from you.

No previous travel industry experience is required. We provide comprehensive training, ongoing support, and the tools you need to succeed.

Key Responsibilities
  • Assist clients with planning vacations, cruises, hotels, resorts, tours, and vacation packages
  • Coordinate reservations and booking details
  • Research destinations, accommodations, transportation, and travel options
  • Manage itinerary updates, confirmations, and travel documentation
  • Respond to customer inquiries via phone, email, and online communication platforms
  • Maintain accurate customer and reservation records
  • Provide exceptional customer support before, during, and after travel
Qualifications

We're looking for candidates who have:

  • Excellent communication and interpersonal skills
  • Strong organizational and time-management abilities
  • A customer-first mindset
  • Attention to detail
  • Basic computer proficiency
  • Ability to work independently in a remote environment
  • Willingness to learn new systems and processes

Previous experience in customer service, hospitality, retail, scheduling, administrative support, travel, or sales is beneficial but not required.

What We Offer
  • 100% Remote Position
  • Flexible Scheduling Options
  • Comprehensive Training Program
  • Ongoing Coaching and Mentorship
  • Professional Development Opportunities
  • Supportive Team Environment
  • Career Advancement Opportunities
  • Performance-Based Compensation
  • Access to Travel Industry Resources and Benefits
Why Join Our Team?

Our mission is to help clients create unforgettable travel experiences while providing our team with a flexible, supportive, and growth-oriented work environment.

Whether you're starting a new career or looking for a remote opportunity that offers flexibility and development, we encourage you to apply.

Work Location

Remote — applicants must reside in approved hiring regions.

Apply Today

If you're excited about helping others plan incredible travel experiences while building your career in a remote setting, we'd love to hear from you.

Submit your application today and take the first step toward joining our growing team.

Apply