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Remote Support Jobs in Utah (NOW HIRING)

Service Specialist

Salt Lake City, UT ยท On-site +1

$65K - $140K/yr

Audits, Preventative Maintenance, Remote Support, Proactive Services, Digitalization, Training, etc. related to Dematic and non-Dematic equipment using established estimating tools, processes and ...

Service Specialist

Salt Lake City, UT ยท On-site +1

$65K - $140K/yr

Audits, Preventative Maintenance, Remote Support, Proactive Services, Digitalization, Training, etc. related to Dematic and non-Dematic equipment using established estimating tools, processes and ...

NetSuite Support Analyst

Midvale, UT ยท On-site +1

$60K - $75K/yr

Remote in the United States* GoEngineer is looking for a NetSuite Support Analyst to join our team. The NetSuite Support Analyst focuses on supporting and maintaining our highly customized NetSuite ...

Senior Layout Extraction Engineer

Midvale, UT ยท On-site +1

$120K - $160K/yr

Responsibilities 1. Running Layout (FIRE) Extraction on client site to support onsite inspection application development. 2. Remote support Layout (FIRE) Extraction for the R&D and Demo Application ...

Booking Coordinator (Remote)

Provo, UT ยท Remote

$16.50 - $21/hr

Job Type: Full-Time | Remote | Flexible Schedule About the Role We are expanding our remote team ... We provide comprehensive training and ongoing support. What You'll Do * Coordinate reservations for ...

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Showing results 1-20

Remote Support information

See Utah salary details

$13

$23

$40

How much do remote support jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for remote support in Utah is $23.71, according to ZipRecruiter salary data. Most workers in this role earn between $17.50 and $25.82 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Support specialist, and why are they important?

To thrive as a Remote Support specialist, you need strong problem-solving abilities, technical troubleshooting skills, and typically a background in IT or customer support. Familiarity with remote desktop tools, ticketing systems, and common operating systems is essential, and certifications like CompTIA A+ or Microsoft Certified support credentials are often preferred. Excellent communication, patience, and active listening set top performers apart in this role. These skills ensure efficient resolution of technical issues while maintaining a positive customer experience, which is critical for client satisfaction and organizational success.

What is the difference between Remote Support vs Help Desk Technician?

AspectRemote SupportHelp Desk Technician
CredentialsTypically requires certifications like CompTIA A+ or Network+Often requires similar certifications, such as CompTIA A+ or Microsoft Certified
Work EnvironmentProvides technical assistance remotely via phone, chat, or remote access toolsProvides support primarily via phone or in-person, often within an office setting
Employer & Industry UsageUsed across IT, tech support, and customer service industriesCommon in IT, corporate, and customer service sectors

Remote Support and Help Desk Technician roles share similar credentials and work environments, focusing on troubleshooting and resolving technical issues. Remote Support emphasizes remote assistance using remote access tools, while Help Desk Technicians may work on-site or via phone. Both roles are vital in IT support, often overlapping in skills and certifications.

What Are Remote Support Jobs?

Remote support jobs include positions such as remote technical support specialist, information technology support specialist, systems support specialist, and remote help desk support analyst, to name just a few. Your specific responsibilities depend on the field in which you work, and many fields, including business, healthcare, customer service, and education, employ support specialists to answer calls about hardware and software issues. Your duties also depend on the type of support you provide. Your job may focus on server or database problems, or you may work to troubleshoot systems administration issues or answer general customer questions.

What are some common challenges faced by professionals in a Remote Support role, and how can they be addressed?

One common challenge in Remote Support roles is effectively diagnosing and resolving issues without physical access to devices, which requires strong communication skills and proficiency with remote troubleshooting tools. Professionals may also face difficulties managing multiple support tickets simultaneously, making time management and prioritization essential. Building rapport with users remotely can be more challenging than in-person interactions, so maintaining a patient and empathetic approach is crucial. Regular training on new software and staying updated on company protocols also help Remote Support professionals deliver effective assistance.

What is remote support?

Remote support refers to technical assistance provided to users over the internet or other networks, without the need for a technician to be physically present. It typically involves troubleshooting computer issues, software installation, or system maintenance by accessing the user's device remotely. This allows for faster issue resolution and convenience for both the support provider and the end user. Remote support is commonly used in IT helpdesks and customer service environments.
What are the most commonly searched types of Support jobs in Utah? The most popular types of Support jobs in Utah are:
What are popular job titles related to Remote Support jobs in Utah? For Remote Support jobs in Utah, the most frequently searched job titles are:
What cities in Utah are hiring for Remote Support jobs? Cities in Utah with the most Remote Support job openings:
Infographic showing various Remote Support job openings in Utah as of July 2026, with employment types broken down into 87% Full Time, 10% Part Time, and 3% Contract. Highlights an 40% Physical, 3% Hybrid, and 57% Remote job distribution, with an average salary of $49,323 per year, or $23.7 per hour.
Remote Sensing And Geospatial Support Principal Investigator (RSGS2)

Remote Sensing And Geospatial Support Principal Investigator (RSGS2)

ProSidian Consulting

Salt Lake City, UT โ€ข Remote

Full-time

Re-posted 5 days ago


Job description

Company Description

ProSidian is a Management and Operations Consulting Services Firm focusing on providing value to clients through tailored solutions based on industry-leading practices. ProSidian services focus on the broad spectrum of Enterprise Solutions for Risk Management | Compliance | Business Processes | IT Effectiveness | Engineering | Environmental | Sustainability | and Human Capital. We help forward-thinking clients solve problems and improve operations.
Launched by former Big 4 Management Consultants; our multidisciplinary teams bring together the talents of nearly 190 professionals nationally to complete a wide variety of engagements for Private Companies, Fortune 1,000 Enterprises, and Government Agencies of all sizes. Our Services are deployed across the enterprise, target drivers of economic profit (growth, margin, and efficiency), and are aligned at the intersections of assets, processes, policies, and people delivering value.
ProSidian clients represent a broad spectrum of industries including but are not limited to Energy, Nuclear, Manufacturing, Chemical, Retail, Healthcare, Telecommunications, Hospitality, Pharmaceuticals, Banking & Financial Services, Transportation, and Federal/State Government Agencies. Learn More About ProSidian Consulting at www.ProSidian.com

Job Description

ProSidian Seeks a Remote Sensing and Geospatial Support Principal Investigator (RSGS2) [Key Personnel | Program Manager - Exempt 874-1 Consultant] located: CONUS:ย  Washington DC and Salt Lake City, UT to provide Agriculture, Forestry, Fishing, And Hunting Sector related Environmental Services Solutions for GTAC Remote Sensing & Geospatial Support Services on Behalf of The USDA Forest Service-SPOC SW (USDA-FS).ย  These services are considered part of the ProSidian Professional Services Sector Group with overall focuses being Multi-Sector Expertise, Experience, And Specialized Knowledge through Professional Services to Help Clients Solve Problems And Improve Operation sunder NAICS Code: 541990 - All Other Professional, Scientific and Technical Services for The Department of Agriculture with service(s) also characterized as The purpose of this request for information is to gather vendor's ability to provide professional remote sensing and geospatial services for the Forest Service.

JOB OVERVIEW

Provide expert level strategic and technical support of a highly specialized nature. The Principal Investigator solves complex technical problems and is responsible for providing technical direction to federal program management staff and program stakeholders in order to define project scope, identify resource requirements, identify strategic risks, and assess project feasibility relative to the mission of GTAC, the Geospatial Management Office, and the Forest Service.

RESPONSIBILITIES AND DUTIES

  • Demonstrated ability to problem solve at a strategic level, defining set plans to achieve business goals.
  • Demonstrated experience providing expert level assistance in developing complex technical proposals and managing geospatial project activities.
  • Applies expertise and knowledge in supervision of project staff for work required by the project including remote sensing data collection, field data collection, image processing and preparation of final deliverables.
  • Demonstrated expertise in preparing publications, technical reports, guidelines, strategic-level documents, assessment and recommendations documents, etc.
  • Presents research and work results at meetings, conferences, and in peer-reviewed publications.
Qualifications

Desired Qualifications for Agriculture, Forestry, Fishing, And Hunting Sector Time and Materials 874-1 Consultant Candidates - Assist program and project management in a functional area with educational and practical experience. Program Manager:

Requirements:

  • Bachelor's degree related to geography, GIS, remote sensing, or physical / biological / environmental discipline, including emphasis or coursework in geospatial analysis and modeling, and fifteen (15) years of relevant professional work experience.

-OR-

  • Graduate degree related to geography, GIS, remote sensing, or physical / biological / environmental discipline, including emphasis or coursework in geospatial analysis and modeling, and ten (10) years of relevant professional work experience.

-OR-

  • PhD degree related to geography, GIS, remote sensing, or physical / biological / environmental discipline, including emphasis or coursework in geospatial analysis and modeling, and seven (7) years of relevant professional work experience.

Skills / Abilities / Education / Experience Requirements / Qualifications

  • EEO STATEMENT: We attract the best people in the industry, supporting their efforts to learn and grow.ย  We strive to create a challenging and progressive work environment.ย  We provide career opportunities spanning various disciplines and geographic locations, with projects that our employees plan, design, build, and operate as diverse as the needs of our clients.ย 
  • FULLTIME-REGULAR VISA SPONSORSHIP AVAILABLE: No - We will not support sponsorship, i.e., H-1B or TN Visas for this position
  • BACKGROUND CHECK AND DRUG TESTING INFORMATION: ProSidian reserves the right to require background checks, including criminal, employment, education, licensure, etc. as well as credit and motor vehicle when applicable for certain positions.ย  In addition, ProSidian may conduct drug testing for designated positions.ย 

REQUIRED SKILLS AND ABILITIES

  • Ability to initiate, develop and maintain mutually beneficial client relationships
  • Ability to read, analyze and interpret common scientific and technical reports or journals, financial reports and legal documents
  • Ability to respond to inquiries from internal and external clients
  • Ability to write scopes-of-work, budget estimates, schedules, reports of findings, proposals, general correspondence, and other technical documents
  • Clear vision and depth perception are also necessary
  • Employees must be sharp, focused, and alert when conducting site inspections, speaking and interacting with clients, preparing written reports of findings, and testifying in deposition or trial
  • Must be able to interact and communicate with clients at all levels (e.g.ย  internal and external)
  • Must have high level of analytical skills
  • Must have knowledge of a variety of computer software applications including but not limited to, Microsoft Office Applications and computer-assisted engineering and design software

Skills Required

  • Ability to multi-task and pay close attention to detail.
  • Excellent analytical, organizational and time management skills.
  • Strong communication skills, both oral and written.

Competencies Required

  • U.S.ย  Citizenship Required - You must be a United States Citizen
  • Excellent oral and written communication skills (This employer participates in the e-Verify program)
  • Proficient with Microsoft Office Products (Microsoft Word, Excel, PowerPoint, Publisher, & Adobe)

Ancillary Details ofย The Roles

  • PLACES(S) OF PERFORMANCE:ย  Team ProSidian shall perform the majority of services under this Contract at Washington D.C., Salt Lake City UT
  • TRAVEL:ย  Travel will be approved by the Project Manager and will be reimbursed.
  • RISK LEVEL DESIGNATION: Low Risk - background investigations required and Personnel performing labor categories designated at the MODERATE or LOW risk levels must be either United States Citizens or Lawful Permanent Residents of the United States.

Other Details

Work products shall be thorough, accurate, appropriately documented, and comply with established criteria. All employees, in the performance of their respective responsibilities, shall conduct themselves in the highest possible standards of ethical and business conduct.ย  The candidate shall ensure that duties are performed in a competent and professional manner that meets milestones/delivery schedules as outlined.

#TechnicalCrossCuttingJobs #Consulting #Jugaad #Technical Support #Transportantion #GrantManagement

Additional Information

CORE COMPETENCIES

  • Teamwork - ability to foster teamwork collaboratively as a participant, and effectively as a team leader
  • Leadership - ability to guide and lead colleagues on projects and initiatives
  • Business Acumen - understanding and insight into how organizations perform, including business processes, data, systems, and people
  • Communication - ability to effectively communicate to stakeholders of all levels orally and in writing
  • Motivation - persistent in pursuit of quality and optimal client and company solutions
  • Agility - ability to quickly understand and transition between different projects, concepts, initiatives, or work streams
  • Judgment - exercises prudence and insight in decision-making process while mindful of other stakeholders and long-term ramifications
  • Organization - ability to manage projects and activity, and prioritize tasks

------------ ------------ ------------

OTHER REQUIREMENTS

  • Business Tools - understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint, and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary.
  • Business Tools - understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint, and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary.
  • Commitment - to work with smart, interesting people with diverse backgrounds to solve the biggest challenges across private, public, and social sectors
  • Curiosity - the ideal candidate exhibits an inquisitive nature and the ability to question the status quo among a community of people they enjoy and teams that work well together
  • Humility - exhibits grace in success and failure while doing meaningful work where skills have an impact and make a difference
  • Willingness - to constantly learn, share, and grow and to view the world as their classroom

Risk Management | Compliance | Business Processes | IT Effectiveness | Engineering | Environmental | Sustainability | Human Capital


ProSidian Consulting logo

About ProSidian Consulting

Sourced by ZipRecruiter

ProSidian is a management and operations consulting firm with a reputation for its strong national practice spanning six solution areas including Risk Management, Energy & Sustainability, Compliance, Business Process, IT Effectiveness, and Talent Management. We help clients improve their operations. Linking strategy to execution, ProSidian assists client leaders in maximizing company return on investment capital through design and execution of operations core to delivering value to customers. Visit www.ProSidian.com or follow the company on Twitter at www.twitter.com/ProSidianfor more information.

Industry

Business schools and computer and management training

Company size

11 - 50 Employees

Headquarters location

Charlotte, NC, US

Year founded

2004

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