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Remote Support Specialist Jobs in Raleigh, NC (NOW HIRING)

Hitachi

Transformer Diagnostic Specialist

Raleigh, NC · On-site +1

Engineering & Science Job Schedule: Full time Remote: No For our transformer service business ... You will support our customers in managing their transformer fleets throughout the asset lifecycle ...

Danaher

Discovery Diagnostic Sales Specialist

Raleigh, NC · On-site +1

$105K - $130K/yr

... supporting complex, strategic deal development. * Collaborate closely with customer R&D and ... We recognize the benefits of flexible, remote working arrangements for eligible roles and are ...

Qorvo, Inc.

Content Operations Specialist

Raleigh, NC · Remote

... supporting content flows, authoring workflows, and platform enablement activities. This is a remote ... The specialist is a dependable, collaborative contributor across Content Operations - supporting ...

Duke University

MEDICAL CODER SPECIALIST

Durham, NC · Remote

... supports the entire health system in streamlining the revenue cycle. This includes scheduling ... This position is 100% remote. All Duke University remote workers must reside in one of the ...

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All JobsSupport Specialist JobsRemote Support Specialist JobsRemote Support Specialist Jobs in Raleigh, NC

Remote Support Specialist information

See Raleigh, NC salary details

$11

$24

$43

How much do remote support specialist jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for remote support specialist in Raleigh, NC is $24.02, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $27.60 per hour, depending on experience, location, and employer.

What does a remote support specialist do?

A Remote Support Specialist provides technical assistance and troubleshooting to customers or employees from a remote location, typically via phone, email, or chat. They help diagnose and resolve issues related to software, hardware, or network connectivity without being physically present. Their role is to ensure users can effectively use technology by guiding them through solutions, performing remote diagnostics, and escalating more complex issues when necessary. This position requires strong communication skills, technical knowledge, and the ability to work independently.

What is the difference between Remote Support Specialist vs Help Desk Technician?

AspectRemote Support SpecialistHelp Desk Technician
CertificationsCompTIA A+, HDI-Support Center AnalystCompTIA A+, Microsoft Certified
Work EnvironmentRemote, client sites, or call centersHelp desks, call centers, or remote
Industry UsageIT services, tech support, software companiesIT support, customer service, tech companies
Job FocusResolving technical issues remotely, troubleshootingHandling user inquiries, basic troubleshooting

Remote Support Specialists and Help Desk Technicians both provide technical assistance, often remotely, and share similar certifications. However, Remote Support Specialists typically handle more complex issues and may work in specialized IT environments, while Help Desk Technicians focus on basic user support and troubleshooting. Both roles are essential in IT support and often overlap in work environment and industry usage.

What are the key skills and qualifications needed to thrive as a remote support specialist, and why are they important?

To thrive as a Remote Support Specialist, you need a strong understanding of IT troubleshooting, customer service principles, and typically a background in information technology or a related field. Familiarity with remote desktop tools, ticketing systems like Zendesk or ServiceNow, and relevant certifications such as CompTIA A+ are commonly required. Excellent communication skills, patience, and problem-solving abilities help you effectively assist clients and resolve technical issues remotely. These competencies are crucial for ensuring quick resolution of problems, maintaining customer satisfaction, and supporting seamless business operations from afar.

What are some common challenges faced by remote support specialists, and how can they be effectively managed?

Remote Support Specialists often encounter challenges such as troubleshooting technical issues without physical access to devices and communicating complex solutions to users with varying technical backgrounds. Effective management involves utilizing reliable remote access tools, maintaining clear and patient communication, and documenting solutions for future reference. Building strong problem-solving skills and staying updated on the latest technologies also help specialists provide timely and efficient support in a remote environment.

What are the most commonly searched types of Support Specialist jobs in Raleigh, NC?

The most popular types of Support Specialist jobs in Raleigh, NC are:

What are popular job titles related to Remote Support Specialist jobs in Raleigh, NC?

For Remote Support Specialist jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Remote Support Specialist jobs in Raleigh, NC look for?

The top searched job categories for Remote Support Specialist jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Remote Support Specialist jobs?

Cities near Raleigh, NC with the most Remote Support Specialist job openings:

Remote Support Specialist jobs near you
Infographic showing various Remote Support Specialist job openings in Raleigh, NC as of June 2026, with employment types broken down into 43% Full Time, 56% Part Time, and 1% Contract. Highlights an 38% Physical, 3% Hybrid, and 59% Remote job distribution, with an average salary of $49,964 per year, or $24 per hour.

People Specialist (Remote)

Fifth and Harrison HR Consulting

Chapel Hill, NC • Remote

Full-time, Part-time, Contractor

Re-posted 27 days ago

Job description

Position Overview:

As a People Specialist at Fifth and Harrison HR Consulting, you will perform tactical HR generalist work, supporting clients in various day-to-day HR functions. This contract position offers the flexibility to work part-time or full-time, in either fractional or interim roles, depending on your availability and client needs. You will be an essential part of the HR team, ensuring that the fundamental HR processes run smoothly and efficiently for our clients.

Key Responsibilities:
  • Assist with the recruitment process, including job postings, screening candidates, scheduling interviews, and conducting reference checks.
  • Support employee onboarding and offboarding processes, ensuring a seamless experience for new hires and departing employees.
  • Handle employee relations tasks such as addressing employee inquiries, resolving conflicts, and providing guidance on HR policies.
  • Administer employee benefits programs, including enrollment, changes, and communications with providers.
  • Maintain accurate and up-to-date employee records in compliance with company policies and legal requirements.
  • Support payroll processing, ensuring that all data is accurate and submitted on time.
  • Assist with compliance-related tasks, including monitoring labor law updates and ensuring clients adhere to legal and regulatory requirements.
  • Participate in HR projects, such as policy development, employee engagement initiatives, and performance management processes.
  • Collaborate with clients to understand their HR needs and provide practical, tactical solutions that align with their business goals.
Qualifications:
  • Proven experience as an HR Generalist, HR Specialist, or in a similar tactical HR role.
  • Strong knowledge of HR practices, including recruitment, employee relations, benefits administration, and compliance.
  • Excellent organizational skills and attention to detail.
  • Ability to handle sensitive and confidential information with discretion.
  • Strong communication and interpersonal skills.
  • Proficiency in HRIS systems and HR-related software is a plus.
  • Ability to work independently and manage multiple tasks effectively.
  • Availability during standard business hours to meet client needs.
  • Requirement: All contractors are required to carry their own liability insurance.
Benefits:
  • Flexible work schedule with the ability to work remotely from anywhere.
  • Transparent compensation with set contract rates for every hour worked.
  • Opportunity to work in fractional or interim roles, tailored to your availability and client needs.
  • Gain experience working with diverse clients, from startups to mid-sized businesses, across various industries.
  • Access to a supportive network of HR professionals and resources.
How to Apply:

If you're ready to bring your HR expertise to a dynamic consulting environment and make a tangible impact on businesses, we'd love to hear from you! Please submit your resume. Join us in delivering top-notch HR solutions that drive success for our clients.