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Remote Stubhub Jobs (NOW HIRING)

Software Engineer II - AI Enablement

Los Angeles, CA · On-site +1

$105K - $143K/yr

... remote) - Aliso Viejo, CA or Century City, CA What You'll Do: * Own the design and delivery of AI solutions, platform capabilities, and internal tooling that create meaningful leverage across StubHub.

Senior Design Systems Designer

Los Angeles, CA · On-site +1

$109K - $117K/yr

The Foundations team at StubHub is responsible for the end-to-end product experience for fans ... Hybrid (3 days in office/2 days remote) - New York, NY or Century City, CA What You'll Do: * Own ...

Senior Design Systems Designer

New York, NY · On-site +1

$111K - $119K/yr

The Foundations team at StubHub is responsible for the end-to-end product experience for fans ... Hybrid (3 days in office/2 days remote) - New York, NY or Century City, CA What You'll Do: * Own ...

... of Stubhub), and David Sacks (Former COO of PayPal and Founder of Yammer). The Role We are looking ... This is a part-time, remote, 1099 contract role that can be based anywhere in the United States or ...

... of Stubhub), and David Sacks (Former COO of PayPal and Founder of Yammer). The Role We are looking ... This is a part-time, remote, 1099 contract role that can be based anywhere in the United States or ...

... of Stubhub), and David Sacks (Former COO of PayPal and Founder of Yammer). The Role We are looking ... This is a part-time, remote, 1099 contract role that can be based anywhere in the United States or ...

... of Stubhub), and David Sacks (Former COO of PayPal and Founder of Yammer). The Role We are looking ... This is a part-time, remote, 1099 contract role that can be based anywhere in the United States or ...

... of Stubhub), and David Sacks (Former COO of PayPal and Founder of Yammer). The Role We are looking ... This is a part-time, remote, 1099 contract role that can be based anywhere in the United States or ...

... of Stubhub), and David Sacks (Former COO of PayPal and Founder of Yammer). The Role We are looking ... This is a part-time, remote, 1099 contract role that can be based anywhere in the United States or ...

... of Stubhub), and David Sacks (Former COO of PayPal and Founder of Yammer). The Role We are looking ... This is a part-time, remote, 1099 contract role that can be based anywhere in the United States or ...

... of Stubhub), and David Sacks (Former COO of PayPal and Founder of Yammer). The Role We are looking ... This is a part-time, remote, 1099 contract role that can be based anywhere in the United States or ...

... of Stubhub), and David Sacks (Former COO of PayPal and Founder of Yammer). The Role We are looking ... This is a part-time, remote, 1099 contract role that can be based anywhere in the United States or ...

... of Stubhub), and David Sacks (Former COO of PayPal and Founder of Yammer). The Role We are looking ... This is a part-time, remote, 1099 contract role that can be based anywhere in the United States or ...

... of Stubhub), and David Sacks (Former COO of PayPal and Founder of Yammer). The Role We are looking ... This is a part-time, remote, 1099 contract role that can be based anywhere in the United States or ...

... of Stubhub), and David Sacks (Former COO of PayPal and Founder of Yammer). The Role We are looking ... This is a part-time, remote, 1099 contract role that can be based anywhere in the United States or ...

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Remote Stubhub information

What are some common challenges faced by remote StubHub Customer Service Representatives, and how can they be managed effectively?

Remote StubHub Customer Service Representatives often face challenges such as handling high volumes of customer inquiries, managing time zones, and staying updated on dynamic event policies. To manage these effectively, it’s important to stay organized, utilize StubHub’s training resources, and maintain clear communication with your virtual team and supervisors. Regularly checking updates from the company and participating in team meetings can help ensure you provide accurate information and maintain a high level of service.

What is the difference between Remote Stubhub vs Remote Ticketing Specialist?

AspectRemote StubhubRemote Ticketing Specialist
CredentialsCustomer service experience, familiarity with ticket platformsCustomer service skills, knowledge of ticketing systems
Work EnvironmentOnline platform, remote customer supportRemote support, ticket management systems
Industry UsageUsed by Stubhub and similar ticket resale companiesUsed across event ticketing and resale companies
Search & Comparison IntentUnderstanding roles in ticket resale platformsComparing customer support roles in ticketing

Remote Stubhub and Remote Ticketing Specialist roles both involve customer support within the ticketing industry. While Remote Stubhub focuses on supporting the Stubhub platform specifically, Remote Ticketing Specialist roles are broader, covering various ticketing services and companies. Both require customer service skills and familiarity with ticketing systems, but the scope and platform-specific knowledge differ.

What are the key skills and qualifications needed to thrive as a Remote Customer Service Representative at StubHub, and why are they important?

To thrive as a Remote Customer Service Representative at StubHub, you typically need strong problem-solving abilities, communication skills, and prior experience in customer support or a related field. Familiarity with customer relationship management (CRM) software and ticketing platforms, as well as proficiency in basic computer applications, is often required. Outstanding interpersonal skills, patience, and the ability to work independently help individuals excel in resolving customer issues remotely. These skills ensure that customers receive timely, accurate assistance and maintain a positive experience with the StubHub platform.

What is a Remote StubHub job?

A Remote StubHub job refers to a position with StubHub, an online ticket exchange and resale company, that allows employees to work from home or another off-site location. These roles can include customer service, software development, marketing, and more, all performed remotely. Employees in remote positions use digital tools to communicate and collaborate with their teams, offering flexibility and the ability to work from anywhere. This type of job is ideal for individuals seeking a better work-life balance or who are unable to commute to a physical office.
What cities are hiring for Remote Stubhub jobs? Cities with the most Remote Stubhub job openings:
What are the most commonly searched types of Stubhub jobs? The most popular types of Stubhub jobs are:
What states have the most Remote Stubhub jobs? States with the most job openings for Remote Stubhub jobs include:
What job categories do people searching Remote Stubhub jobs look for? The top searched job categories for Remote Stubhub jobs are:
Senior Software Engineer - Edge-Services Security

Senior Software Engineer - Edge-Services Security

StubHub

Aliso Viejo, CA • On-site, Remote

Other

Medical, Dental, Vision, Retirement, PTO

Posted 20 days ago


StubHub rating

7.0

Company rating: 7.0 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

2nd of 3 rated ticket sellers


Job description

StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we're here to delight them all the way from the moment they start looking for a ticket until they step through the gate. The same goes for our sellers. From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to be the safest, most convenient way to offer a ticket to the millions of fans who browse our platform around the world.
Join StubHub's Edge Services team as a Software/Security Engineer and help shape the global infrastructure that keeps millions of fans connected, secure, and engaged-right at the edge. You'll work on state of the art CDN architecture, advanced bot mitigation, and real-time fraud defenses, collaborating with top-tier security and platform teams to drive innovation at massive scale. This is your chance to build resilient, high-performance systems that directly power one of the largest live event marketplaces in the world.
Location: Hybrid (3 days in office/2 days remote) - New York, NY or Century City, CA or Aliso Viejo, CA
About the team:The Edge Services team at StubHub owns the platform that powers our global content delivery and edge security posture. The team is responsible for CDN infrastructure, bot management, DNS, and traffic-layer protections that help keep our customers safe and our site performant. The team treats edge infrastructure like a product-standardizing interfaces, applying zero-trust principles to edge security, and building scalable tooling to enable internal teams. The team collaborates closely with Security Engineering, SRE, and product development teams to provide best in class availability, reliability & security of StubHub's edge-services.
What You'll Do:

  • Design, implement, and operate CDN infrastructure using AWS CloudFront, Global Accelerator, bot management, and related services.
  • Develop scalable systems for detecting and mitigating malicious automated traffic, using both commercial bot management platforms and homegrown controls.
  • Codify reusable Infrastructure as Code (IaC) modules to enable other teams to deploy edge services safely and consistently.
  • Integrate with fraud detection pipelines to inform real-time blocking or scoring decisions at the edge.
  • Collaborate with security and platform teams to enforce zero-trust controls, request validation, and origin shielding.
  • Integrate CDN & bot management application coverage into existing developer platform software & automation products.
  • Drive edge observability strategy using metrics, traces, and logs to detect anomalies and optimize performance.
  • Evaluate and implement new technologies (e.g., edge compute, rate limiting frameworks, multi-CDN failover strategies).
  • Participate in incident response and root cause analysis for edge service outages or abuse-related escalations.
What You've Done:
  • Expert level experience with AWS edge and networking services (CloudFront, WAF, Route53, Shield, Global Accelerator).
  • Expert level proficiency with Terraform and infrastructure-as-code patterns in production.
  • Deep experience implementing or operating enterprise-grade bot management platforms (e.g., HUMAN, AWS Bot Control, Cloudflare Bot Management, Akamai Bot Manager).
  • Advanced knowledge of HTTP protocol, CDN caching strategies, edge compute functions (e.g., Lambda@Edge), and TLS management.
  • Strong software development experience in a modern language (e.g., Python, Go, TypeScript, Java).
  • Track record of building safe, observable, and performant infrastructure at scale.
  • Familiarity with building and scaling fraud prevention systems or integrating with fraud intelligence platforms is a plus.
Preferred Skills and Qualifications:
  • Experience authoring real-time request evaluation logic at the edge.
  • Familiarity with HTTP/2, QUIC, and emerging transport protocols for low-latency content delivery.
  • Familiarity with custom device fingerprinting, rate limiting, and CAPTCHA challenge orchestration.
  • Experience supporting traffic segmentation, geo-steering, or multi-CDN architecture.
  • Background in high-scale event collection and processing for edge analytics.
  • Proficiency in implementing defense-in-depth mechanisms for Layer 7 attacks.
  • Proficiency in building distributed rate-limiting or request scoring systems.
  • Familiarity with principles of secure system design and zero-trust architectures.
  • Contributions to open-source projects in the edge, networking, or observability space.
What We Offer:
  • Accelerated Growth Environment: An environment designed for swift skill and knowledge enhancement, where you have the autonomy to lead experiments and tests on a massive scale.
  • Top Tier Compensation Package: Competitive base, equity, and upside that tracks with your impact.
  • Flexible Time Off: Enjoy unlimited Flex Time Off, giving you the flexibility to manage your schedule and take time to recharge as needed.
  • Comprehensive Benefits Package: Prioritize your well-being with a comprehensive benefits package, featuring 401k, and premium Health, Vision, and Dental Insurance options

The anticipated gross base pay range is below for this role. Actual compensation will vary depending on factors such as a candidate's qualifications, skills, experience, and competencies. Base annual salary is one component of StubHub's total compensation and competitive benefits package, which includes equity, 401(k), paid time off, paid parental leave, and comprehensive health benefits.
Salary Range
$200,000-$250,000 USD
About Us
StubHub is the world's leading marketplace to buy and sell tickets to any live event, anywhere. Through StubHub in North America and viagogo, our international platform, we service customers in 195 countries in 33 languages and 49 available currencies. With more than 300 million tickets available annually on our platform to events around the world -- from sports to music, comedy to dance, festivals to theater -- StubHub offers the safest, most convenient way to buy or sell tickets to the most memorable live experiences. Come join our team for a front-row seat to the action.
For California Residents: California Job Applicant Privacy Notice found here
We are an equal opportunity employer and value diversity on our team. We do not discriminate on the basis of race, color, religion, sex, national origin, gender, sexual orientation, age, disability, veteran status, or any other legally protected status.