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Stubhub Jobs (NOW HIRING)

Head of Total Rewards

New York, NY · On-site

$136K - $187K/yr

StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we're here to delight them all the way from ...

Head of Total Rewards

New York, NY

$136K - $187K/yr

The Opportunity We're on a journey to make StubHub a place people are proud to be from, not just proud to be at. Total Rewards is one of the most direct expressions of that commitment. How we pay ...

Senior Counsel - Employment and Labor Law

New York, NY · On-site

$152K - $207K/yr

StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we're here to delight them all the way from ...

Senior Counsel - Employment and Labor Law

New York, NY · Hybrid

$152K - $207K/yr

StubHub recently completed its IPO on the NYSE and operates as a global marketplace spanning 195 countries, 33 languages, and 49 currencies. That scale and public-company status raise the stakes on ...

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Stubhub information

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$30K

$79.1K

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How much do stubhub jobs pay per year?

As of Jul 29, 2026, the average yearly pay for stubhub in the United States is $79,146.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $89,000.00 per year, depending on experience, location, and employer.

Does StubHub allow remote work?

StubHub offers some remote work opportunities, particularly for customer service, sales, and technical roles. The availability of remote positions varies by role and location, and candidates should review specific job listings for remote work options. Flexibility and digital communication skills are often required for remote roles at StubHub.

How can I prepare for a StubHub interview?

To prepare for a StubHub interview, research the company's ticketing platform and customer service approach, and review common interview questions related to sales, problem-solving, and teamwork. Demonstrating knowledge of the ticketing industry and strong communication skills can be beneficial. Practice behavioral and situational questions to showcase your adaptability and customer focus.

Which is the best platform to get a job?

For a job at Stubhub or similar companies, popular platforms include Indeed, LinkedIn, and Glassdoor, which offer extensive listings and company reviews. These sites often provide filters for location, job type, and experience level, helping candidates find suitable opportunities efficiently.

Is StubHub a good company to work at?

StubHub offers roles in customer service, sales, and technical support, often requiring strong communication skills and familiarity with ticketing platforms. Employee reviews indicate mixed experiences, with some citing a fast-paced environment and others noting limited advancement opportunities. As with many companies, individual experiences vary based on role and location.

What are some typical challenges faced by employees working in customer support roles at StubHub?

Customer support employees at StubHub often manage high volumes of inquiries, particularly during major events or ticket sales. They may encounter situations where tickets are sold out or customers have last-minute issues, requiring quick thinking and problem-solving. Balancing the needs of both buyers and sellers while ensuring fairness and clarity can also be demanding. However, team members generally receive extensive training, work within supportive teams, and have opportunities to develop valuable communication and conflict-resolution skills applicable to a broad range of future roles.

What are the key skills and qualifications needed to thrive in the Stubhub position, and why are they important?

The job title 'Stubhub' is not a standard professional occupation, but if referencing a role at StubHub (e.g., Customer Service Representative), key skills include strong customer service abilities, communication skills, and problem-solving expertise, often supported by a high school diploma or relevant experience. Familiarity with ticketing platforms, CRM systems, and knowledge of online payment processing are commonly required. Soft skills like patience, adaptability, and teamwork help deliver high-quality service and resolve customer issues effectively. These competencies are essential to ensure customer satisfaction and efficient resolution of ticket-related inquiries in a fast-paced environment.

What is a StubHub job?

A StubHub job typically involves roles related to customer support, sales, operations, or technology within the online ticket marketplace. Employees may assist buyers and sellers with ticket transactions, ensure a smooth purchasing experience, or develop platform improvements. Positions vary from customer service representatives to software engineers, offering opportunities in various fields.

What cities are hiring for Stubhub jobs? Cities with the most Stubhub job openings:
What are the most commonly searched types of Stubhub jobs? The most popular types of Stubhub jobs are:
What states have the most Stubhub jobs? States with the most job openings for Stubhub jobs include:
Infographic showing various Stubhub job openings in the United States as of July 2026, with employment types broken down into 85% Full Time, and 15% Part Time. Highlights an 67% Physical, 8% Hybrid, and 25% Remote job distribution, with an average salary of $79,146 per year, or $38.1 per hour.

Senior Counsel - Employment and Labor Law

StubHub

Manhattan, NY • On-site

$200 - $235/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 7 days ago


StubHub rating

7.2

Company rating: 7.2 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

2nd of 4 rated ticket sellers


Job description

Senior Counsel - Employment and Labor Law

New York, New York, United States

StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we’re here to delight them all the way from the moment they start looking for a ticket until they step through the gate. The same goes for our sellers. From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to be the safest, most convenient way to offer a ticket to the millions of fans who browse our platform around the world.

StubHub recently completed its IPO on the NYSE and operates as a global marketplace spanning 195 countries, 33 languages, and 49 currencies. That scale and public-company status raise the stakes on every employment decision we make — how we hire, pay, manage, discipline, and separate from people, and how we do it consistently across a global, multi‑jurisdictional workforce.

We're looking for a Senior Counsel to build and lead the function that protects StubHub's people practices end‑to‑end. This is a hands‑on role for someone who wants both the strategic seat — advising the C‑suite and Board on workforce risk — and the operational depth of running matters, managing outside counsel, and getting into the details when it matters. You'll be the primary legal advisor to the CHRO and business leaders on all employment and labor matters, while also building the policies, training, and governance infrastructure a public company of our scale requires.

This is a rare opportunity to build a best‑in‑class employment law function at a category‑defining company, at the exact moment its people practices are being scaled for the next chapter.

Location: Hybrid (3 days in office/2 days remote) – New York, NY

What You'll Do: Strategic Advisory & Leadership
  • Serve as StubHub’s primary legal advisor on all employment, labor, and workforce matters, partnering directly with the CHRO, General Counsel, and senior business leaders
  • Advise the executive team and, as needed, the Board on employment‑related risk, litigation trends, and regulatory developments that could affect the business
  • Act as a trusted, pragmatic business partner — translating complex legal risk into clear, actionable guidance that keeps the business moving
  • Own end‑to‑end management of employment litigation, arbitration, and administrative proceedings (EEOC, state fair employment agencies, DOL, NLRB, and international equivalents), from intake through resolution
  • Lead workplace investigations into harassment, discrimination, retaliation, and misconduct allegations, ensuring findings are thorough, defensible, and consistently applied
  • Manage relationships with outside employment counsel across jurisdictions, driving down spend while maintaining quality through smart matter allocation and clear escalation protocols
  • Partner with Trust & Safety, Security, and HR Business Partners on sensitive terminations, reductions in force, and executive separations to minimize legal exposure
Policy, Compliance & Governance
  • Design, implement, and continuously update global employment policies, handbooks, and codes of conduct that reflect current law and StubHub’s culture
  • Ensure compliance with wage‑and‑hour law (FLSA and state equivalents), exempt/non‑exempt classification, meal‑and‑rest‑break requirements, and independent contractor/worker classification rules across all jurisdictions where StubHub operates
  • Monitor and operationalize compliance with leave laws (FMLA, state paid leave, and international equivalents), accommodation obligations under the ADA and comparable global frameworks, and pay transparency and pay equity requirements (including the EU Pay Transparency Directive and emerging U.S. state disclosure laws)
  • Build and maintain a global employment law compliance calendar and audit program, proactively identifying gaps before they become incidents
  • Partner with Immigration counsel (in‑house or outside) to support visa sponsorship, global mobility, and cross‑border hiring compliance
Labor Relations & Workforce Strategy
  • Advise on labor relations strategy, including union avoidance, collective bargaining exposure, and works council engagement in jurisdictions where applicable (particularly across StubHub’s European operations)
  • Provide guidance on NLRA‑protected concerted activity, employee organizing, and social media/workplace conduct policies that intersect with labor law
  • Support M&A, expansion into new markets, and organizational restructuring with employment law diligence, integration planning, and works council/consultation requirements
  • Design and deliver manager and employee training on harassment prevention, discrimination, performance management, and documentation best practices
  • Build practical, plain‑language playbooks and decision trees that empower HR Business Partners and managers to handle routine employment questions confidently, escalating only what truly needs legal review
  • Champion the use of AI‑assisted tools for policy drafting, contract review, and matter tracking to increase the speed and consistency of legal support without sacrificing rigor
Cross‑Functional Partnership
  • Act as key advisor (and dual report) to the CHRO on all matters in this jobdescription
  • Partner closely with Total Rewards and Finance on pay equity analysis, compensation governance, and public‑company disclosure obligations related to workforce data
  • Work with People Operations to ensure employment policies are operationalized cleanly in the HRIS and applied consistently across geographies
  • Collaborate with Communications and HR on sensitive workforce announcements, ensuring legal and reputational risk are addressed before external or internal messaging goes out
  • Support the CLO and Compliance team on SEC and NYSE disclosure obligations tied to human capital management, as required of a newly public company
What You've Done: Experience & Expertise
  • J.D. and active bar membership in good standing (California or New York bar strongly preferred; additional state admission a plus)
  • 10+ years of employment and labor law experience, including significant time at a law firm and in‑house, ideally at a technology company, marketplace, or global consumer business
  • Demonstrated experience leading an employment law function or team, including managing outside counsel relationships and litigation portfolios
  • Deep substantive expertise across wage‑and‑hour law, discrimination and harassment law, leave and accommodation law, labor relations, and workforce classification, with working knowledge of international employment frameworks (EU, UK, and other markets where StubHub operates)
  • Experience advising a public company or preparing a company for public‑company employment law standards, including human capital disclosure requirements
  • Track record of building or significantly modernizing employment policies, training programs, and compliance infrastructure from the ground up
  • Experience partnering with Total Rewards or Compensation teams on pay equity and pay transparency compliance
  • Sound, practical judgment — able to distinguish real risk from theoretical risk and give the business a clear path forward, not just a list of concerns
  • Excellent communicator, able to explain complex legal concepts to executives, managers, and employees at every level
  • Comfortable operating with both strategic altitude and hands‑on execution; willing to run point on a difficult investigation personally, not just delegate it
  • High integrity and discretion when handling sensitive, confidential workforce matters
  • Collaborative and low‑ego; builds trusted partnerships across Legal, HR, Finance, and business leadership rather than operating as a silo
  • Comfort evaluating and deploying AI‑powered legal tools as genuine productivity multipliers, with the judgment to know where human review is non‑negotiable
What We Offer:
  • Accelerated Growth Environment: Immerse yourself in an environment designed for swift skill and knowledge enhancement, where you can scale your career.
  • Top Tier Compensation Package: Enjoy a rewarding compensation package that includes premier benefits, aligning with our commitment to recognizing and valuing your contributions.
  • Paid Time Off: Generous Paid Time Off, allowing you to manage your schedule and recharge as needed.
  • Comprehensive Benefits Package: Prioritize your well‑being with a comprehensive benefits package featuring 401(k) and premium Health, Vision, and Dental Insurance options.

The anticipated gross base pay range is below for this role. Actual compensation will vary depending on factors such as a candidate’s qualifications, skills, experience, and competencies. Base annual salary is one component of StubHub’s total compensation and competitive benefits package, which includes equity, 401(k), paid time off, paid parental leave, and comprehensive health benefits.

Salary Range

$200,000 - $235,000 USD

About Us

StubHub is the world’s leading marketplace to buy and sell tickets to any live event, anywhere. Through StubHub in North America and viagogo, our international platform, we service customers in 195 countries in 33 languages and 49 available currencies. With more than 300 million tickets available annually on our platform to events around the world -- from sports to music, comedy to dance, festivals to theater -- StubHub offers the safest, most convenient way to buy or sell tickets to the most memorable live experiences. Come join our team for a front‑row seat to the action.

We are an equal opportunity employer and value diversity on our team. We do not discriminate on the basis of race, color, religion, sex, national origin, gender, sexual orientation, age, disability, veteran status, or any other legally protected status.

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