Join StubHub's Edge Services team as a Software/Security Engineer and help shape the global infrastructure that keeps millions of fans connected, secure, and engaged-right at the edge. You'll work on ...
Join StubHub's Edge Services team as a Software/Security Engineer and help shape the global infrastructure that keeps millions of fans connected, secure, and engaged-right at the edge. You'll work on ...
StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we're here to delight them all the way from ...
StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we're here to delight them all the way from ...
StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we're here to delight them all the way from ...
StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we're here to delight them all the way from ...
Senior Software Engineer - Core Platform - Streaming & Storages
New York, NY · On-site +1
$134K - $176K/yr
In this role, you will design, build, and evolve the streaming, messaging, and storage platforms that serve as critical infrastructure for StubHub's engineering organization. As a Senior Software ...
Senior Software Engineer - Core Platform - Streaming & Storages
New York, NY · On-site +1
$134K - $176K/yr
In this role, you will design, build, and evolve the streaming, messaging, and storage platforms that serve as critical infrastructure for StubHub's engineering organization. As a Senior Software ...
StubHub is built around live experiences, and the way our teams experience work should reflect the same level of thought, energy, and care. The Lead of Global Facilities & Workplace Experience will ...
StubHub is built around live experiences, and the way our teams experience work should reflect the same level of thought, energy, and care. The Lead of Global Facilities & Workplace Experience will ...
Senior Software Engineer - Supply Core
Aliso Viejo, CA · Hybrid
$130K - $172K/yr
StubHub is seeking Senior Software Engineers to design and develop next-generation technologies and complex features that transform the way millions of users explore, interact with, and participate ...
Senior Software Engineer - Supply Core
Aliso Viejo, CA · Hybrid
$130K - $172K/yr
StubHub is seeking Senior Software Engineers to design and develop next-generation technologies and complex features that transform the way millions of users explore, interact with, and participate ...
You won't just optimize existing flows; you'll define how customers experience StubHub after purchasing and building the systems that power it. As a Software Engineer II, you'll shape the customer ...
You won't just optimize existing flows; you'll define how customers experience StubHub after purchasing and building the systems that power it. As a Software Engineer II, you'll shape the customer ...
Senior Software Engineer - Core Platform - Streaming & Storages
Aliso Viejo, CA · On-site +1
$130K - $172K/yr
In this role, you will design, build, and evolve the streaming, messaging, and storage platforms that serve as critical infrastructure for StubHub's engineering organization. As a Senior Software ...
Senior Software Engineer - Core Platform - Streaming & Storages
Aliso Viejo, CA · On-site +1
$130K - $172K/yr
In this role, you will design, build, and evolve the streaming, messaging, and storage platforms that serve as critical infrastructure for StubHub's engineering organization. As a Senior Software ...
Senior Product Manager - Marketplace Quality
Los Angeles, CA · Hybrid
$136K - $179K/yr
As a Senior Product Manager - Marketplace Quality , you will design and evolve the intelligence layer that governs how supply enters StubHub. You'll own a suite of scalable, adaptive systems that ...
Senior Product Manager - Marketplace Quality
Los Angeles, CA · Hybrid
$136K - $179K/yr
As a Senior Product Manager - Marketplace Quality , you will design and evolve the intelligence layer that governs how supply enters StubHub. You'll own a suite of scalable, adaptive systems that ...
Senior Product Manager - Marketplace Quality
New York, NY · Hybrid
$138K - $182K/yr
As a Senior Product Manager - Marketplace Quality , you will design and evolve the intelligence layer that governs how supply enters StubHub. You'll own a suite of scalable, adaptive systems that ...
Senior Product Manager - Marketplace Quality
New York, NY · Hybrid
$138K - $182K/yr
As a Senior Product Manager - Marketplace Quality , you will design and evolve the intelligence layer that governs how supply enters StubHub. You'll own a suite of scalable, adaptive systems that ...
Senior Software Engineer - Core Platform - Streaming & Storages
San Francisco, CA · On-site +1
$144K - $190K/yr
In this role, you will design, build, and evolve the streaming, messaging, and storage platforms that serve as critical infrastructure for StubHub's engineering organization. As a Senior Software ...
Senior Software Engineer - Core Platform - Streaming & Storages
San Francisco, CA · On-site +1
$144K - $190K/yr
In this role, you will design, build, and evolve the streaming, messaging, and storage platforms that serve as critical infrastructure for StubHub's engineering organization. As a Senior Software ...
The Opportunity The Director, Treasury Operations & Cash Management is a senior leadership role responsible for driving end-to-end treasury operational excellence across StubHub's global platform.
The Opportunity The Director, Treasury Operations & Cash Management is a senior leadership role responsible for driving end-to-end treasury operational excellence across StubHub's global platform.
StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we're here to delight them all the way from ...
StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we're here to delight them all the way from ...
Open Distribution is a brand-new area within StubHub's product and tech organization, where we are building the future of partner inventory synchronization. As an Software Engineer - I on the Open ...
Open Distribution is a brand-new area within StubHub's product and tech organization, where we are building the future of partner inventory synchronization. As an Software Engineer - I on the Open ...
About the Compute Platform Team The Compute Platform team's goal is to deliver an intuitive, performant, and cross-language environment for hundreds of services across StubHub. We own the platform ...
About the Compute Platform Team The Compute Platform team's goal is to deliver an intuitive, performant, and cross-language environment for hundreds of services across StubHub. We own the platform ...
To help power this experience, we're looking for an Associate Product Manager, Marketing Operations & Automation to build and scale the operational systems behind StubHub's direct marketing engine.
To help power this experience, we're looking for an Associate Product Manager, Marketing Operations & Automation to build and scale the operational systems behind StubHub's direct marketing engine.
Front End Web Developer
San Francisco, CA · On-site
They will be helping the team launch StubHub into new countries and new markets. Enabling the Globalization of the current website Contributing to the UI Platform by adding i18n-focused components ...
Front End Web Developer
San Francisco, CA · On-site
They will be helping the team launch StubHub into new countries and new markets. Enabling the Globalization of the current website Contributing to the UI Platform by adding i18n-focused components ...
Learn and become deeply familiar with StubHub's customer service and business operations. Collaborate with business stakeholders, PMO, product management, UX designers QA, and release management to ...
Learn and become deeply familiar with StubHub's customer service and business operations. Collaborate with business stakeholders, PMO, product management, UX designers QA, and release management to ...
Front End Web Developer
San Francisco, CA · On-site
They will be helping the team launch StubHub into new countries and new markets. Enabling the Globalization of the current website Contributing to the UI Platform by adding i18n-focused components ...
Front End Web Developer
San Francisco, CA · On-site
They will be helping the team launch StubHub into new countries and new markets. Enabling the Globalization of the current website Contributing to the UI Platform by adding i18n-focused components ...
They will be helping the team launch StubHub into new countries and new markets. Enabling the Globalization of the current website Contributing to the UI Platform by adding i18n-focused components ...
They will be helping the team launch StubHub into new countries and new markets. Enabling the Globalization of the current website Contributing to the UI Platform by adding i18n-focused components ...
Stubhub information
See salary details
$30K - $40.3K
2% of jobs
$40.3K - $50.5K
15% of jobs
$57.2K is the 25th percentile. Wages below this are outliers.
$50.5K - $60.8K
13% of jobs
$60.8K - $71.1K
15% of jobs
The median wage is $73.8K / yr.
$71.1K - $81.4K
22% of jobs
$86.1K is the 75th percentile. Wages above this are outliers.
$81.4K - $91.6K
19% of jobs
$91.6K - $101.9K
9% of jobs
$101.9K - $112.2K
3% of jobs
$112.2K - $122.5K
0% of jobs
$122.5K - $132.7K
1% of jobs
$132.7K - $143K
1% of jobs
$30K
$79.1K
$143K
How much do stubhub jobs pay per year?
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What are some typical challenges faced by employees working in customer support roles at StubHub?
Customer support employees at StubHub often manage high volumes of inquiries, particularly during major events or ticket sales. They may encounter situations where tickets are sold out or customers have last-minute issues, requiring quick thinking and problem-solving. Balancing the needs of both buyers and sellers while ensuring fairness and clarity can also be demanding. However, team members generally receive extensive training, work within supportive teams, and have opportunities to develop valuable communication and conflict-resolution skills applicable to a broad range of future roles.
What are the key skills and qualifications needed to thrive in the Stubhub position, and why are they important?
The job title 'Stubhub' is not a standard professional occupation, but if referencing a role at StubHub (e.g., Customer Service Representative), key skills include strong customer service abilities, communication skills, and problem-solving expertise, often supported by a high school diploma or relevant experience. Familiarity with ticketing platforms, CRM systems, and knowledge of online payment processing are commonly required. Soft skills like patience, adaptability, and teamwork help deliver high-quality service and resolve customer issues effectively. These competencies are essential to ensure customer satisfaction and efficient resolution of ticket-related inquiries in a fast-paced environment.
What is a StubHub job?
A StubHub job typically involves roles related to customer support, sales, operations, or technology within the online ticket marketplace. Employees may assist buyers and sellers with ticket transactions, ensure a smooth purchasing experience, or develop platform improvements. Positions vary from customer service representatives to software engineers, offering opportunities in various fields.

Other
Medical, Dental, Vision, Retirement
Posted 24 days ago
StubHub rating
7.2
Based on 6 frontline employees who took The Breakroom Quiz
1st of 3 rated ticket sellers
Job description
Join StubHub's Edge Services team as a Software/Security Engineer and help shape the global infrastructure that keeps millions of fans connected, secure, and engaged-right at the edge. You'll work on state of the art CDN architecture, advanced bot mitigation, and real-time fraud defenses, collaborating with top-tier security and platform teams to drive innovation at massive scale. This is your chance to build resilient, high-performance systems that directly power one of the largest live event marketplaces in the world.
The Edge Services team at StubHub owns the platform that powers our global content delivery and edge security posture. The team is responsible for CDN infrastructure, bot management, DNS, and traffic-layer protections that help keep our customers safe and our site performant. The team treats edge infrastructure like a product-standardizing interfaces, applying zero-trust principles to edge security, and building scalable tooling to enable internal teams. The team collaborates closely with Security Engineering, SRE, and product development teams to provide best in class availability, reliability & security of StubHub's edge-services.
What You'll Do:
- Design, implement, and operate CDN infrastructure using AWS CloudFront, Global Accelerator, bot management, and related services.
- Develop scalable systems for detecting and mitigating malicious automated traffic, using both commercial bot management platforms and homegrown controls.
- Codify reusable Infrastructure as Code (IaC) modules to enable other teams to deploy edge services safely and consistently.
- Integrate with fraud detection pipelines to inform real-time blocking or scoring decisions at the edge.
- Collaborate with security and platform teams to enforce zero-trust controls, request validation, and origin shielding.
- Integrate CDN & bot management application coverage into existing developer platform software & automation products.
- Drive edge observability strategy using metrics, traces, and logs to detect anomalies and optimize performance.
- Evaluate and implement new technologies (e.g., edge compute, rate limiting frameworks, multi-CDN failover strategies).
- Participate in incident response and root cause analysis for edge service outages or abuse-related escalations.
What You've Done:
- Expert level experience with AWS edge and networking services (CloudFront, WAF, Route53, Shield, Global Accelerator).
- Expert level proficiency with Terraform and infrastructure-as-code patterns in production.
- Deep experience implementing or operating enterprise-grade bot management platforms (e.g., HUMAN, AWS Bot Control, Cloudflare Bot Management, Akamai Bot Manager).
- Advanced knowledge of HTTP protocol, CDN caching strategies, edge compute functions (e.g., Lambda@Edge), and TLS management.
- Strong software development experience in a modern language (e.g., Python, Go, TypeScript, Java).
- Track record of building safe, observable, and performant infrastructure at scale.
- Familiarity with building and scaling fraud prevention systems or integrating with fraud intelligence platforms is a plus.
Preferred Skills and Qualifications:
- Experience authoring real-time request evaluation logic at the edge.
- Familiarity with HTTP/2, QUIC, and emerging transport protocols for low-latency content delivery.
- Familiarity with custom device fingerprinting, rate limiting, and CAPTCHA challenge orchestration.
- Experience supporting traffic segmentation, geo-steering, or multi-CDN architecture.
- Background in high-scale event collection and processing for edge analytics.
- Proficiency in implementing defense-in-depth mechanisms for Layer 7 attacks.
- Proficiency in building distributed rate-limiting or request scoring systems.
- Familiarity with principles of secure system design and zero-trust architectures.
- Contributions to open-source projects in the edge, networking, or observability space.
What We Offer:
- Accelerated Growth Environment: An environment designed for swift skill and knowledge enhancement, where you have the autonomy to lead experiments and tests on a massive scale.
- Top Tier Compensation Package: Competitive base, equity, and upside that tracks with your impact.
- Flexible Time Off: Enjoy unlimited Flex Time Off, giving you the flexibility to manage your schedule and take time to recharge as needed.
- Comprehensive Benefits Package: Prioritize your well-being with a comprehensive benefits package, featuring 401k, and premium Health, Vision, and Dental Insurance options