... quality software solutions that meet our business needs. This remote role welcomes candidates ... Develop and maintain COBOL application to support a production environment. * Write clean, scalable ...
... quality software solutions that meet our business needs. This remote role welcomes candidates ... Develop and maintain COBOL application to support a production environment. * Write clean, scalable ...
... quality software solutions that meet our business needs. This remote role welcomes candidates ... Develop and maintain COBOL application to support a production environment. * Write clean, scalable ...
... quality software solutions that meet our business needs. This remote role welcomes candidates ... Develop and maintain COBOL application to support a production environment. * Write clean, scalable ...
Client Support Specialist (Remote)
$18.50 - $24.75/hr
Client Support Specialist (Remote) Phoenix, Arizona, United States $ 30,000.00 - 75,000.00 (US Dollar) Client Support Specialist (Remote) Overview We are seeking a Client Support Specialist to assist ...
Client Support Specialist (Remote)
$18.50 - $24.75/hr
Client Support Specialist (Remote) Phoenix, Arizona, United States $ 30,000.00 - 75,000.00 (US Dollar) Client Support Specialist (Remote) Overview We are seeking a Client Support Specialist to assist ...
... quality software solutions that meet our business needs. This remote role welcomes candidates ... Develop and maintain COBOL application to support a production environment. * Write clean, scalable ...
... quality software solutions that meet our business needs. This remote role welcomes candidates ... Develop and maintain COBOL application to support a production environment. * Write clean, scalable ...
... quality software solutions that meet our business needs. This remote role welcomes candidates ... Develop and maintain COBOL application to support a production environment. * Write clean, scalable ...
... quality software solutions that meet our business needs. This remote role welcomes candidates ... Develop and maintain COBOL application to support a production environment. * Write clean, scalable ...
Software Support Analyst I
Temple, GA · Remote
Provide front-line technical support for our proprietary software applications via phone, email and remote access in a timely manner to external clients. * Build and maintain effective relationships ...
Software Support Analyst I
Temple, GA · Remote
Provide front-line technical support for our proprietary software applications via phone, email and remote access in a timely manner to external clients. * Build and maintain effective relationships ...
... quality software solutions that meet our business needs. This remote role welcomes candidates ... Develop and maintain COBOL application to support a production environment. * Write clean, scalable ...
... quality software solutions that meet our business needs. This remote role welcomes candidates ... Develop and maintain COBOL application to support a production environment. * Write clean, scalable ...
(Remote) Software Engineer
Blair, NE · Remote
... quality software solutions that meet our business needs. This remote role welcomes candidates ... Develop and maintain COBOL application to support a production environment. * Write clean, scalable ...
(Remote) Software Engineer
Blair, NE · Remote
... quality software solutions that meet our business needs. This remote role welcomes candidates ... Develop and maintain COBOL application to support a production environment. * Write clean, scalable ...
... quality software solutions that meet our business needs. This remote role welcomes candidates ... Develop and maintain COBOL application to support a production environment. * Write clean, scalable ...
... quality software solutions that meet our business needs. This remote role welcomes candidates ... Develop and maintain COBOL application to support a production environment. * Write clean, scalable ...
... quality software solutions that meet our business needs. This remote role welcomes candidates ... Develop and maintain COBOL application to support a production environment. * Write clean, scalable ...
... quality software solutions that meet our business needs. This remote role welcomes candidates ... Develop and maintain COBOL application to support a production environment. * Write clean, scalable ...
Support Specialist
Plano, TX · Remote
The Support Specialist will work from the remote service board queue in the Axxys PSA system and work with the Operations group to respond to customer service requests from available submission ...
Support Specialist
Plano, TX · Remote
The Support Specialist will work from the remote service board queue in the Axxys PSA system and work with the Operations group to respond to customer service requests from available submission ...
Defines and implements remote access connectivity. * Presents on-going evaluation of the Technology ... Detects potential software and process problems, works with development teams to implement changes.
Defines and implements remote access connectivity. * Presents on-going evaluation of the Technology ... Detects potential software and process problems, works with development teams to implement changes.
Insurance Inside Sales Professional - REMOTE
$51K - $62K/yr
... Specialists Amazing Opportunity Are you a licensed insurance professional with a passion for sales ... Training, tools, and support are provided to help you succeed. Responsibilities * Quote multiple ...
Insurance Inside Sales Professional - REMOTE
$51K - $62K/yr
... Specialists Amazing Opportunity Are you a licensed insurance professional with a passion for sales ... Training, tools, and support are provided to help you succeed. Responsibilities * Quote multiple ...
Sales Support Specialist - REMOTE
$40K - $70K/yr
Overview Sales Support Specialist - REMOTE AIS Insurance While this position is posted as Sales ... software, and communication platforms. * Strong problem resolution skills to address and resolve ...
Sales Support Specialist - REMOTE
$40K - $70K/yr
Overview Sales Support Specialist - REMOTE AIS Insurance While this position is posted as Sales ... software, and communication platforms. * Strong problem resolution skills to address and resolve ...
Support Specialist
$60K - $75K/yr
Experience with software and ability to quickly figure out how it works. * Demonstrated ... Remote Work Flexibility * Flexible PTO * Paid parental leave In addition, Axuall is committed to ...
Support Specialist
$60K - $75K/yr
Experience with software and ability to quickly figure out how it works. * Demonstrated ... Remote Work Flexibility * Flexible PTO * Paid parental leave In addition, Axuall is committed to ...
Customer Support Specialist
Los Angeles, CA · On-site +1
$19.50 - $26.25/hr
Proficiency in using CRM software and Microsoft Office applications Desired Experience: * Previous ... Experience working in a remote or virtual team environment * Knowledge of the talent acquisition ...
Quick apply
Customer Support Specialist
Los Angeles, CA · On-site +1
$19.50 - $26.25/hr
Proficiency in using CRM software and Microsoft Office applications Desired Experience: * Previous ... Experience working in a remote or virtual team environment * Knowledge of the talent acquisition ...
Accounting Software Support Analyst
Duluth, GA · On-site +1
Hybrid (Georgia, USA) or Remote for Non-Local Candidates POSITION OVERVIEW The Accounting Software Support Analyst provides front-line technical support to CINC Systems clients, with a focus on ...
Accounting Software Support Analyst
Duluth, GA · On-site +1
Hybrid (Georgia, USA) or Remote for Non-Local Candidates POSITION OVERVIEW The Accounting Software Support Analyst provides front-line technical support to CINC Systems clients, with a focus on ...
Support Specialist
$60K - $75K/yr
Experience with software and ability to quickly figure out how it works. * Demonstrated ... Remote Work Flexibility * Flexible PTO * Paid parental leave In addition, Axuall is committed to ...
Support Specialist
$60K - $75K/yr
Experience with software and ability to quickly figure out how it works. * Demonstrated ... Remote Work Flexibility * Flexible PTO * Paid parental leave In addition, Axuall is committed to ...
Client Support Specialist (Remote)
$18.50 - $24.75/hr
Client Support Specialist (Remote) Denver, Colorado, United States $ 30,000.00 - 75,000.00 (US Dollar) Or refer someone Overview We are seeking a Client Support Specialist to assist individuals and ...
Client Support Specialist (Remote)
$18.50 - $24.75/hr
Client Support Specialist (Remote) Denver, Colorado, United States $ 30,000.00 - 75,000.00 (US Dollar) Or refer someone Overview We are seeking a Client Support Specialist to assist individuals and ...
Client Support Specialist (Remote)
$18.50 - $24.75/hr
Client Support Specialist (Remote) Atlanta, Georgia, United States $ 30,000.00 - 75,000.00 (US Dollar) Or refer someone Overview We are seeking a Client Support Specialist to assist individuals and ...
Client Support Specialist (Remote)
$18.50 - $24.75/hr
Client Support Specialist (Remote) Atlanta, Georgia, United States $ 30,000.00 - 75,000.00 (US Dollar) Or refer someone Overview We are seeking a Client Support Specialist to assist individuals and ...
Remote Software Support Specialist information
See salary details
$29K - $35K
4% of jobs
$35K - $40.9K
8% of jobs
$45.9K is the 25th percentile. Wages below this are outliers.
$40.9K - $46.9K
15% of jobs
$46.9K - $52.8K
19% of jobs
The median wage is $54K / yr.
$52.8K - $58.8K
18% of jobs
$62.6K is the 75th percentile. Wages above this are outliers.
$58.8K - $64.7K
17% of jobs
$64.7K - $70.7K
7% of jobs
$70.7K - $76.6K
3% of jobs
$76.6K - $82.6K
3% of jobs
$82.6K - $88.5K
2% of jobs
$88.5K - $94.5K
3% of jobs
$29K
$58.3K
$94.5K
How much do remote software support specialist jobs pay per year?
As of Aug 16, 2026, the average yearly pay for remote software support specialist in the United States is $58,282.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,500.00 and $64,000.00 per year, depending on experience, location, and employer.
How does a remote software support specialist effectively collaborate with development teams to resolve complex technical issues?
Remote Software Support Specialists frequently partner with software developers to troubleshoot and resolve advanced technical problems reported by users. Collaboration typically involves documenting user issues clearly, reproducing errors, and escalating incidents with detailed logs and user feedback. Effective communication is key, as specialists must bridge the gap between end users and developers, often participating in virtual meetings or using ticketing systems to track progress. This cross-functional teamwork helps ensure that both immediate user concerns and long-term product improvements are addressed.
What does a remote software support specialist do?
A Remote Software Support Specialist provides technical assistance and troubleshooting for software products or services from a remote location. They help users resolve issues via phone, email, chat, or remote desktop tools, often guiding customers step-by-step through problem-solving processes. Their responsibilities also include documenting issues, escalating complex problems, and ensuring customer satisfaction. Strong communication skills and a thorough understanding of the software are essential for this role.
What is the difference between Remote Software Support Specialist vs Remote Technical Support Representative?
| Aspect | Remote Software Support Specialist | Remote Technical Support Representative |
|---|---|---|
| Required Credentials | IT certifications, software troubleshooting skills | Basic IT knowledge, customer service skills |
| Work Environment | Remote, technical support teams, software companies | Remote, customer service centers, tech companies |
| Employer & Industry Usage | Software developers, SaaS providers | Internet service providers, hardware vendors |
| Common Search & Comparison | Technical troubleshooting, software issues | Customer support, tech help desk |
The Remote Software Support Specialist focuses on troubleshooting and resolving software-related issues, often requiring technical certifications. In contrast, the Remote Technical Support Representative handles a broader range of technical problems, including hardware and network issues, with a stronger emphasis on customer service skills. Both roles are remote and serve tech-driven industries, but their specific focus and skill requirements differ.
What are the key skills and qualifications needed to thrive as a remote software support specialist, and why are they important?
To thrive as a Remote Software Support Specialist, you need strong troubleshooting abilities, technical knowledge of relevant software products, and typically a background in IT or computer science. Familiarity with ticketing systems (such as Zendesk or Jira), remote desktop tools, and certification in areas like CompTIA A+ or Microsoft IT support are highly beneficial. Excellent communication, patience, and problem-solving skills help you effectively assist users and de-escalate challenging situations. These competencies are vital for delivering timely, effective support and ensuring user satisfaction in a remote work environment.
What cities are hiring for Remote Software Support Specialist jobs?
Cities with the most Remote Software Support Specialist job openings:
What are the most commonly searched types of Software Support Specialist jobs?
The most popular types of Software Support Specialist jobs are:
What states have the most Remote Software Support Specialist jobs?
States with the most job openings for Remote Software Support Specialist jobs include:
Full-time
Medical, Dental, Vision, Retirement, PTO
Re-posted 17 days ago
Harris Computer rating
8.5
Based on 10 frontline employees who took The Breakroom Quiz
79th of 244 rated software companies
Job description
MACC, a division of Harris; is seeking a Software Engineer who is skilled and has expertise in MSSQL, Python, and C# (.NET Core).
The ideal candidate will be responsible for designing, developing, and maintaining high-quality software solutions that meet our business needs.
This remote role welcomes candidates anywhere in Canada and the US. Travel is required as needed, approximately 25%. Candidates must hold a current, valid passport and be legally eligible to travel internationally. This includes either passport based visa exemption or possession of any required travel visas for entry into Canada, the United States, and the Caribbean. Preference will be given to candidates who can work in CST timezone.
Salary:
75K - 100K
AI & Innovation Mindset
We are committed to leveraging emerging technologies to improve how we work, serve our customers, and drive business outcomes. The successful candidate will demonstrate curiosity and a willingness to actively adopt and leverage AI tools to improve workflows, solve problems, and increase efficiency. Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI assistants, and automation tools, as part of their everyday work while maintaining appropriate judgment, security, and compliance standards.
What your impact will be:
- Design, develop, and maintain database solutions using MSSQL.
- Develop and maintain COBOL application to support a production environment.
- Write clean, scalable, and efficient code in C# using .NET Core to enhance and replace existing environment.
- Troubleshoot and debug applications to optimize performance.
- Take part in code reviews and contribute to the continuous improvement of the development process.
- Stay up to date with the latest industry trends and technologies.
What we are looking for:
- Associates degree in Computer Science, Engineering, or a related field.
- Proven experience as a Software Engineer or similar role.
- Strong proficiency in MSSQL and database design.
- Experience with Python, PowerShell or other scripting language.
- Proficiency in C# and .NET Core framework.
- Exceptional problem-solving skills and attention to detail.
- Excellent communication and teamwork skills.
- Ability to work independently and manage multiple tasks effectively.
What would make you stand out:
- Experience with cloud platforms such as Azure or AWS.
- Knowledge of Agile development methodologies.
- Familiarity with GitHub practices and tools.
What we can offer:
- 3 weeks' vacation and 5 personal days
- Comprehensive Medical, Dental, and Vision benefits starting from your first day of employment
- Employee stock ownership and RRSP/401k matching programs
- Lifestyle rewards
- Remote work and more!
About MACC:
Telecommunication companies of all sizes across the United States use MACC's billing system. Our products empower clients to reach new levels of efficiency through integration and process automation. MACC's products are supported by professional and dedicated customer care teams to ensure the outstanding service our clients deserve. Plus, we offer the stability of being a growing company with more than 45 years of experience.
About Harris:
Harris is a leading provider of mission critical software to the public sector in North America. As a wholly owned subsidiary of Constellation Software Inc. ("CSI", symbol CSU on the TSX), Harris has become the cornerstone for CSI's investment in utility, local government, school districts, public safety, and healthcare software verticals. Our success has been realized through investments in our proprietary software and market expertise. This focus, combined with acquiring businesses that build upon or complement our offerings, has helped drive our success. Harris will continue to growth through reinvestment - both in the people and products that we offer and making investments in acquiring new businesses.
#LI-remote
What Harris Computer employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Harris Computer Systems
Sourced by ZipRecruiter
Harris Computer Systems, based in Ottawa, ON, CA, is an established player in the field of public sector software technology. Since its inception in 1976, the company has been striving to make clients' operations more efficient through reliable, practical, and flexible software solutions. Its extensive portfolio primarily serves utility, healthcare, public sector, and educational institutions, contributing to the betterment of public services through technology. Harris strongly believes in the value of forward-thinking technology and the power it has to drive progress for the public sector. This methodology is entirely in line with their mission to ensure customer success by providing reliable, practical, and robust software solutions.
Industry
Accounting services
Company size
1,001 - 5,000 Employees
Headquarters location
Ottawa, ON, CA